MAZDA Complaints

THE FRONT-SEAT HEADRESTS IN MY VEHICLE ARE TILTED FORWARD IN A WAY THAT FORCES AN UNNATURAL SEATING POSITION. A DRIVER MUST SLOUCH FORWARD TO AVOID THE HEADREST, OR BE FORCED TO TILT HIS/HER HEAD DOWNWARDS. BOTH OPTIONS RESULT IN THE HEADREST HAVING SIGNIFICANT LONG-TERM CONSEQUENCES FOR THE HEALTH OF THE OCCUPANT'S NECK AND SPINE, WHICH IRONICALLY ARE THE INJURIES HEADRESTS SHOULD BE DESIGNED TO PREVENT. *TR

I HAVE A 2010 MAZDA 3, BOUGHT BRAND NEW, OFF THE LOT IN 2010 AND THE DASHBOARD IS MELTING, CAUSING A SEVERE GLARE ON THE WINDSHIELD. THIS IS CAUSING ME A DRIVING HAZARD AS THE GLARE MAKES IT HARD TO SEE! THE DASH MATERIAL IS ALSO CRACKING AND MELTING AROUND THE AC VENTS. *TR

TL* THE CONTACT OWNS A 2004 MAZDA MAZDA3. THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME INOPERABLE. ALSO, THE CONTACT MENTIONED THAT THE EXTERIOR AND INTERIOR LIGHTS FAILED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.

TL* THE CONTACT OWNS A 2008 MAZDA TRIBUTE. THE CONTACT STATED THAT WHILE ATTEMPTING TO START, THE VEHICLE FAILED TO START. THE CONTACT INDICATED THAT IN ORDER TO START THE VEHICLE PRESSURE WAS APPLIED TO THE KEY WHEN TURNING THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE IGNITION SWITCH HOUSING WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 60,000.

DUE TO DEFECTIVE SEALS ON THE HEADLIGHT ASSEMBLIES, MOISTURE BUILDS UP INSIDE THE LENS CAUSING VERY POOR VISIBILITY AT NIGHT DRIVING...THIS IS ON THE INSIDE, NOT THE OUTSIDE OF THE LENS....HAD PURCHASED EXTENDED 7 YEAR 70K MILE BUMPER TO BUMPER WARRANTY BUT MAZDA SAYS IT FROM GOING THROUGH CAR WASHES...WHAT A SCAM..GUESS SOMEONE HAS TO GET HURT FOR THEM TO FIX THERE DEFECTIVE PARTS...MY WIFE WON'T DRIVE THE CAR AT NIGHT.. LAST MAZDA I BUY..THEIR CUSTOMER SATISFACTION SERVICE IS HORRIBLE...THIS IS A SERIOUS SAFETY ISSUE AND SHOULD BE ADDRESSED...LOOK AROUND, THEY ARE ALL FOGGED UP!! *TR

THE DASHBOARD IS MELTING!! IT APPEARS THAT IT IS DETERIORATING CAUSING VISIBILITY ISSUES. IT IS BECOMING STICKY AND APPARENTLY IS A MANUFACTURER DEFECT. AS THE SUN GLARES DOWN ON THE WINDSHIELD, THE SUNS' RAYS BOUNCE OFF THE SHINY DASHBOARD CAUSING ME TO LOSE VISION IN TRAFFIC. THE MAZDA DEALER IS NOT WANTING TO REPLACE IT STATING IT IS OUT OF WARRANTY. THEY WANT ME TO PAY OVER $400 FOR THE LABOR AND 50% OF THE PART. I EVEN CALLED THE MAZDA HQ AND THEY REFUSE TO COVER THE DAMAGE, STATING THEY COULD DO NOTHING BETTER THAN THE OFFER THE DEALERSHIP GAVE ME. I REQUESTED TO SPEAK TO HIGHER UP MANAGEMENT AT CORPORATE BUT WAS TOLD BY THE REPRESENTATIVE THAT NOBODY COULD ASSIST ME FURTHER. THIS IS SO ABSURD!!! PLEASE HELP BEFORE I HAVE AN ACCIDENT. *TR

VEHICLE SUDDENLY LOST POWER AT HIGHWAY SPEED (60+ MPH) WITH RED TRIANGLE WARNING SYMBOL AND "STOP SAFELY NOW" MESSAGE. EVENT HAS HAPPENED ON SEVERAL OCCASIONS WITH SIMILAR SAFETY RISKS ASSOCIATED WITH UNEXPECTED LOSS OF POWER WHILE DRIVING AT HIGHWAY SPEEDS. DEALER RECOMMENDS REPLACING THROTTLE BODY SIMILAR TO CUSTOMER SERVICE REPLACEMENT UNDER WAY WITH FORD ESCAPE (SAME VEHICLE, DIFFERENT BADGE). HOWEVER, MAZDA DOES NOT RECOGNIZE/ACKNOWLEDGE ANY RESPONSIBILITY IN THE MATTER AND TREATS THE INCIDENT AS JUST ANOTHER SERVICE EVENT. UNPREDICTABLE CONDITION PUTS DRIVERS AT SIGNIFICANT SAFETY RISK. NEEDS TO BE ADDRESSED GIVEN THIS IS A KNOWN ISSUE WITH THE FORD VARIANT. MAZDA'S SMALLER SHARE OF THE MARKET IS NOT AN EXCUSE TO IGNORE THE SAFETY RISK. *TR

DRIVING 60MPH ON MAJOR FREEWAY DURING RUSH HOUR, LIGHT RAIN. CHECK ENGINE LIGHT CAME ON AND STAYED ON. A FEW MINUTES LATER, EVERY WARNING LIGHT CAME ON AND I LOST THE POWER STEERING. I PULLED TO THE SIDE OF THE HIGHWAY AND TURNED THE CAR OF, WAITED 10 MINUTES AND STARTED THE CAR. CHECK ENGINE LIGHT REMAINED ON AND ALL OTHER WARNING LIGHTS WERE OFF. STARTED DRIVING AND 10 MINUTES LATER ALL THE WARNING LIGHTS CAME ON AGAIN AND LOST POWER STEERING AGAIN. LEFT VEHICLE IN GARAGE OVER NIGHT WITH HOOD UP THINKING IT WAS DUE TO RAIN/MOISTURE/COMPUTER PROBLEM. CAR STARTED FINE IN MORNING, NO WARNING LIGHTS. TOOK IT TO DEALERSHIP AND THEY SAID IT WAS A LOSE BATTERY CABLE. I AM THINKING IT WAS MORE THAN THAT. I HAVE NOTED MY CONCERN AND WILL AWAIT THE NEXT HEAVY RAIN. *TR

THE DASHBOARD IS MELTING CAUSING A REFLECTION ON THE FRONT WINDOW WHICH IS A DRIVING HAZARD AS THE REFLECTION ON THE WINDOW CAUSES LIMITED VISIBILITY WHILE DRIVING. DASHBOARD IS MELTED AND STICKY TO THE TOUCH, MOSTLY IN FRONT OF THE DRIVERS SIDE BUT ALSO TO A LESSER DEGREE ON PASSENGER SIDE. NO CHEMICALS HAVE BEEN USED ON THE DASHBOARD. *TR

TIRE PRESSURE SENSOR MODULES HAVE BEEN FAILING REPEATEDLY. NOTHING WRONG WITH THE TIRES, BUT THESE THINGS ARE MADE OF CERAMIC (APPARENTLY), GET FULL OF SALT AND/OR OTHER ROAD DETRITUS, AND THEN FALL APART, CAUSING A FLAT TIRE PLUS ADDITIONAL EXPENSE TO REPLACE THE FANCY THINGS. INSTEAD OF REPORTING A PROBLEM, WHICH IS SUPPOSEDLY WHAT THEY ARE FOR, THEY ARE THE PROBLEM. I'VE HAD TO REPLACE THREE SO FAR; I'VE TAKEN TO BUYING THEM ONLINE IN MULTIPLES; GOD ONLY KNOWS WHAT A DEALERSHIP WOULD CHARGE ME FOR ONE PLUS THE INSTALLATION. THIS IS GOING TO BE THE RUINATION OF MY VERY NICE TIRES, AS I NEVER KNOW WHEN ONE IS GOING TO FAIL AGAIN, BUT IT'S A LEAD PIPE CERTAINTY THAT THIS IS GOING TO CONTINUE. I'M CONSIDERING SIMPLY REPLACING THEM AS THEY FAIL WITH ORDINARY VALVE STEMS, AND COVERING THE DASHBOARD LIGHT WITH A BIT OF ELECTRICIANS' TAPE. NOT QUITE THE INTENDED OUTCOME, I'M THINKING..... *TR