MAZDA Complaints
View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2008 MAZDA MX-5- RUEIL MALMAISON, 00
UNFORTUNATELY I HIRED A CAR FROM ATWEST RENT A CAR IL LAX FOR A 3 WEEKS! THE CONVERTIBLE CAR MAZDA MIATA THAT THE COMPANY RENT ME WAS, THAT I SAW FIRST, COVERED IN SCRATCHES, NOT WASHED, INSIDE AND OUTSIDE! BUT THIS IS NOT THE EXTREMELY SERIOUS MATTER!! I CALLED MANY TIMES TO REPORT YOU THAT THIS CAR IS A DANGER!!! AFTER A FEW DAYS OF DRIVING, THE BALANCE OF THE CAR WAS MASSIVELY UPSET BY HAVING USED TYRES!!!! EACH MILES I DRIVE, PUTS MYSELF AND OTHERS IN DANGER: IT IS IN PRECISELY THOSE AREAS THAT I NEED TO ACT. THERE IS ALSO NO LIQUID TANK AND THE WINDSHIELD WASHER DAMAGED!!!!!!!!. I RANG ATWEST TO EXPLAIN THAT I WAS IN DANGER....I LEAST THE EMPLOYEE DID NOT LESSON TO ME......EXCEPT TO PAY FOR THE PROBLEMS OF THE CAR!!!!! THAT IS NOT MY CAR, AND THIS IS THE COMPANY RESPONSIBILITIES TO RENT CARS AS A MATTER OF CAR RENTING POLICIES IN THE UNITED STATES...THIS IS CRIMINAL ACT TO PUT MY LIFE IN DANGER....THAT IS CALLED FAILURE TO ASSIST A PERSON IN DANGER, A CRIME THAT IS PUNISHABLE BY LAW!! I ALSO PAID THE THIRD INSURANCE THOUGH I WAS ALREADY COVERED BY MY GOLD CREDIT CARD! YOU OBVIOUSLY DON'T SERVICE YOUR VEHICLES, AND JUST WAIT THE CUSTOMER PAY OUT FOR IT! I JUST COMPLAIN ABOUT THIS....IF I HAD YOU DO IT...I WANT TO SUE THEM! MANY THANKS TO ANSWER ME AND TELL ME WHAT TO DO KIND REGARDS *TR
Source: NHTSA WEB SITE -
2012 MAZDA MAZDA3- SILVER SPRING, MD
UPON TURNING OFF THE ENGINE, THE EXHAUST FUME SMELLS LIKE ROTTEN EGG SMELL. THE MAZDA DEALER SAID THAT THERE IS NOTHING THEY CAN DO BECAUSE THERE IS NOT A RECALL ON THE CATALYTIC CONVERTER. THE MAZDA DEALER SUGGESTED USING ONLY SHELL GAS. THE MAZDA DEALER ALSO REPORTED THAT THERE IS NOT ENOUGH INCIDENTS YET FOR MAZDA TO RECALL THE CATALYTIC CONVERTER. *TR
Source: NHTSA WEB SITE -
2005 MAZDA RX-8- RICHMOND, MI
OIL COOLER COUPLING SEVERELY ROTTED TO THE POINT OF FAILURE (HOSES LOOKED FINE JUST THE COUPLING AREAS). WARRANTY WILL NOT COVER PARTS AND MAZDA HAS RECALLED IN CANADA (SPECIAL SERVICE #76), WHICH IS 30 MILES FROM MY HOME BUT WILL NOT DO ANYTHING TO HELP ME IN THE STATES. REPAIR COST IS OVER $1300 FOR NEW LINES. *TR
Source: NHTSA WEB SITE -
2008 MAZDA MAZDA3- FRANKFORT, IL
TPMS VALVE STEM BROKE WHILE CHECKING TIRE PRESSURE. TOOK VEHICLE TO TIRE DEALER AND FOUND THAT 3 TPMS SENSORS HAD CRACKS IN VALVE STEMS. *TR
Source: NHTSA WEB SITE -
2010 MAZDA MAZDA3- MEMPHIS, TN
TL* THE CONTACT OWNS A 2010 MAZDA 3. THE CONTACT STATED THAT THE DASHBOARD WAS MELTING. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 25,250.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2006 MAZDA MX-5- LEMOYNE, PA
I HAVE A 2006 MX5 MIATA AND THERE IS A STRONG FUEL SMELL AND CAP WILL NOT STAY TIGHT ALSO GETTING CHECK ENGINE LIGHT. I CONTACTED MAZDA AND THEY SAID THERE IS A KNOWN DEFECT IN THE FILLER NECK AND CAP WILL COME OFF. FUEL SLOSHES OUT AND I REPLACED CAP WITH AN UPDATED ONE. STILL COMES LOOSE LEADING THE FILLER NECK ISSUE. THEY WILL NOT REPAIR AS ITS NOT A RECALL. MY CONCERN IS THAT IT IS A FIRE HAZARD AND THEY WILL NOT REPAIR A DEFECT THAT IS KNOWN TO HAPPEN. *TR
Source: NHTSA WEB SITE -
2004 MAZDA MAZDA6- PLEASANT PRAIRIE, WI
SMELL GASOLINE FUMES INSIDE CAR, SMELLS STRONGER WHILE RIDDING IN BACK SEAT. CHECK ENGINE LIGHT STAYS ON ALL MOST ALL THE TIME. GOES OFF ONCE IN A GREAT WHILE FOR 5 TO 10 MIN THEN GOES BACK ON. BEEN HAPPENING SINCE I BOUGHT THE CAR IN 2012. HAD DIAGNOSTIC TEST DONE SAID IT WAS THE O2 SENSOR. REPLACED IT. LIGHT WAS OFF WHEN I PICKED THE CAR UP. DROVE 6 MILES LIGHT CAME BACK ON AGAIN.AND HASN'T WENT OFF SINCE. STILL SMELL FUEL FUMES INSIDE CAR. *TR
Source: NHTSA WEB SITE -
2010 MAZDA MAZDA3- MIAMI, FL
FOR ABOUT A YEAR NOW I HAVE BEEN NOTICING THAT MY DASHBOARD HAS BEEN MELTING. IT HAS GOTTEN SUCCESSIVELY WORSE TO THE POINT NOW THAT THE MELTING DASHBOARD IS REFLECTING ON THE WINDSHIELD. THE REFLECTION HAS GOTTEN SO BAD DURING THE DAY WHEN THE SUN IS OUT THAT THE VISIBILITY IS GREATLY IMPAIRED. MY SON WAS DRIVING THE CAR THE OTHER DAY AND HE TOLD ME HE COULD NOT SEE OUT BECAUSE OF THE GLARE. THAT IS THE POINT WHERE I DECIDED TO CONTACT THE MANUFACTURER. IT SEEMS THAT THEY WILL PAY FOR THE PART BUT THEY ARE ASKING ME TO PAY $170.00 FOR THE LABOR. THIS IS HAPPENING THROUGH NO FAULT OF MY OWN. IT IS A SAFETY RISK FOR WHOEVER IS DRIVING THE CAR AND SHOULD THEREFORE BE COVERED COMPLETELY BY THE MANUFACTURER BEFORE THERE IS LIVES LOST THROUGH THIS. *TR
Source: NHTSA WEB SITE -
2002 MAZDA TRIBUTE- MESQUITE, TX
MY AIR BAG LIGHT IS STAYING ON. I DECIDED TO LEAVE A COMPLAINT ON HERE BECAUSE I SEE MULTIPLE COMPLAINTS FROM OTHER PEOPLE REGARDING THIS ISSUE. *TR
Source: NHTSA WEB SITE -
2011 MAZDA CX-9- DOWNEY, CA
I WAS DRIVING ABOUT 40MPH WHEN I PRESSED ON THE BRAKES AND IT WAS HARD AND WOULD NOT STOP. I STEPPED ON THE BRAKES SEVERAL TIMES WHEN IT FINALLY SLOWED DOWN BUT IT SLOWLY ROLLED TO A STOP. AFTER A FEW DAYS OF DRIVING LIKE THIS I KNEW TO START BREAKING WAY IN ADVANCE BUT NOW THE CAR WOULD SUDDENLY TURN OFF WHEN AT A COMPLETE STOP WHILE WAITING AT A RED LIGHT. THE WHOLE ENGINE WOULD TURN OFF AND THE ENGINE LIGHT WOULD TURN ON. I WOULD TURN THE ENGINE KEY OFF AND THEN TURN IT ON AND THE ENGINE WOULD TURN ON AFTER THE SECOND TRY. I WAS FREAKING OUT EVERY TIME IF GOT INTO THE CAR BECAUSE I KNEW IT WOULD STOP ON ME WHENEVER I WOULD STOP AT A LONG STOP LIGHT. I FINALLY TOOK MY CAR TO A MAZDA SERVICE CENTER AND THEY SAID IT WAS THE BRAKE BOOSTER. IT'S BEEN 5MONTHS AND MY CAR IS RUNNING GREAT. I HOPE THIS IS THE END OF THIS BRAKE BOOSTER NIGHTMARE BECAUSE IT WAS A REALLY SCARY EXPERIENCE. *TR
Source: NHTSA WEB SITE