MAZDA Complaints

MY TAIL LIGHTS HAVE MELTED THE RED PLASTIC COVER SEVERELY IN BOTH LIGHTS. MY FRIEND DRIVING BEHIND ME THOUGHT MY REVERSE LIGHTS WERE ON EVERY TIME I BRAKED. MY LIGHTS WERE THE ORIGINAL BULBS AND NOT AFTERMARKET. I DID NOT NOTICE THE MELTING UNTIL AUGUST 2014. *TR

WHILE CHECKING THE AIR PRESSURE IN A CUSTOMER'S CAR THE VALVE STEM BROKE CAUSING ALL AIR TO ESCAPE FROM THE TIRE AND NECESSITATING THE PURCHASE OF A NEW TPMS SENSOR. *TR

THE DASHBOARD IS MELTING. THE REFLECTION FROM THE MELTING, SHINY, DASHBOARD CAN MAKE DRIVING DIFFICULT AT TIMES BECAUSE THE REFLECTIONS FROM THE DASHBOARD ONTO THE FRONT WINDSHIELD CAN NEGATIVELY AFFECT VISIBILITY. *TR

ON SATURDAY 19 JULY 2014, MY WIFE AND I WERE DRIVING NORTH ON HIGHWAY 131, 18 MILES SOUTH OF GRAND RAPIDS, MI WHEN WITHOUT NOTICE THE ENGINE'S NUMBER 1 CYLINDER BLOW A HOLE THROUGH THE CASTING AND DAMAGING THE INNER AXLE SHAFT CARRIER BEARING. WHEN THE ENGINE BLEW, IT CAUSED THE CAR TO SHAKE VIOLENTLY CAUSING ME, THE DRIVER, TO LOSE CONTROL OF THE VEHICLE. I WAS ABLE TO REGAIN CONTROL OF THE VEHICLE BEFORE THE CAR SWERVED INTO AN ADJACENT LANE. PRIOR TO THE INCIDENT THE VEHICLE WAS IN GOOD RUNNING CONDITION AND HAD JUST PASSED THE VIRGINIA STATE INSPECTION A FEW MONTHS PRIOR. ALL OF THE REGULAR VEHICLE MAINTENANCE WAS COMPLETED ACCORDING TO THE VEHICLES MAINTENANCE SCHEDULE. EACH SERVICING THAT WAS COMPLETED WAS DOCUMENTED IN MY OWN PERSONAL RECORDS FOR REFERENCE. THIS BEING SAID, THIS VEHICLE CAUSED A MAJOR SAFETY INCIDENT WITHOUT NOTICE, WHICH UNDER CERTAIN CIRCUMSTANCES COULD HAVE CAUSED SERIOUS DAMAGE OR EVEN A FATALITY. THERE ARE SEVERAL CASES OF THESE MAZDA 2.3 LITER TURBO MRZ ENGINES BLOWING UNDER NORMAL OPERATING CONDITIONS. THERE IS A MAJOR DESIGN OR MANUFACTURING DEFECT WHICH MAZDA NEEDS TO ADDRESS. *TR

I'M HAVING WITH MY 09 CX-9. LIGHTLY ACCELERATING AROUND 30-35MPH, SOMETIMES THE WHOLE CAR SHAKES. DOESN'T HAPPEN ALL THE TIME. HEAVIER ACCELERATION OR NO ACCELERATION FIXES THE PROBLEM BUT HAD DOBBS CHECK IT, BUT NOTHING SHOWS UP ON DIAGNOSTICS AND AT FIRST THEY COULDN'T GET IT TO REPEAT. I HAD TO EXPLAIN THAT IT DOESN'T HAPPEN WHEN YOU ACCELERATE, BUT WHEN YOU SORT OF HOVER NOT GIVING IT GAS AND NOT BRAKING AND ONLY WHEN AT 35-40 MPH. *TR

DASHBOARD IS MELTING, STICKY AND CRACKING. WHILE DRIVING DURING THE DAY WHEN THE SUN IS OUT, IT CREATES A GLARE RIGHT AT EYE LEVEL CAUSING UNSAFE VISIBILITY ISSUES. IT IS ALSO A STICKY MESS, WHICH CAUSES DUST, DEAD BUGS AND HAIR TO STICK TO MY DASHBOARD. *TR

I LEASED A 2014 CX-5 GRAND TOURING IN APRIL 2014. ON 7/21/14 & AT 1800 MILES I NOTICED A LARGE CRACK IN THE WINDSHIELD THAT STARTED FROM THE TOP EDGE AND EXTENDED DOWN BELOW THE REAR VIEW MIRROR. WHEN I INSPECTED THE WINDSHIELD FROM THE OUTSIDE I COULD SEE NO ROCK CHIP. ON 7/25/14 I TOOK THE CAR TO H*** BODY & PAINT AND INQUIRED ABOUT REPLACING THE WINDSHIELD. THE TECHNICIAN THERE SAID IT LOOKED LIKE A PRETTY OBVIOUS CASE OF A STRESS CRACK & TOLD ME TO TAKE IT TO THE DEALER TO SEE IF THEY WOULD FIX IT. THAT SAME DAY I TOOK THE CAR TO THE DEALERSHIP & REPORTED TO THE SERVICE DEPT THAT I HAD A CRACK IN MY WINDSHIELD THAT WASN'T FROM A ROCK CHIP. BUT THE TECH SAID HE COULD SEE THE ROCK CHIP RIGHT AWAY & PERFORMED A "PEN TEST" TO SHOW ME THE ROCK CHIP. HE POINTED THE PEN DIRECTLY TO WHAT HE SAID WAS THE CHIP & I LOOKED AT IT CLOSELY. I SAID, "THAT STILL DOESN'T LOOK LIKE A ROCK CHIP TO ME; IT LOOKS LIKE THE CRACK STARTED FROM THE TOP EDGE UNDERNEATH THE SEAL." THE TECH SAID IT DOESN'T TAKE MUCH AT ALL FOR A CRACK LIKE THAT TO START. I COMMENTED THAT MAZDA MUST USE VERY POOR QUALITY WINDSHIELDS THAT CRACK SO EASILY FROM A ROCK CHIP SO TINY THAT I CAN'T EVEN SEE IT, & WITH ONLY 1800 MILES ON IT. THE TECH SAID I WAS WELCOME TO GET A SECOND OPINION ABOUT THE ROCK CHIP BUT THAT THE MAZDA WARRANTY DOESN'T COVER GLASS ANYWAYS. ON 7/28/14 I TOOK THE CAR TO T***GLASS AND INQUIRED ABOUT REPLACING THE WINDSHIELD. THEY QUOTED ME A PRICE NEAR $400. I SAID, "WHOA, THAT'S A LOT OF MONEY JUST BECAUSE OF A TEENY-TINY ROCK CHIP!" THE TECH SAID, "THAT'S NOT A ROCK CHIP, THAT'S A STRESS CRACK." I TOLD HIM, "THE DEALER TOLD ME ON FRIDAY THAT IT'S FROM A ROCK CHIP." THE TECH LOOKED AT THE WINDSHIELD AGAIN AND PERFORMED THE "PEN TEST." HE CAME BACK & SAID, "THERE IS NO ROCK CHIP ON THAT WINDSHIELD." I CONTACTED THE DEALERSHIP MANAGEMENT & THEY AGREED TO DO A "GOOD WILL" REPLACEMENT. *TR

ON THE 4TH DAY OF OWNERSHIP A HORIZONTAL CRACK APPEARED IN WINDSHIELD ORIGINATING FROM THE PASSENGER SIDE WINDSHIELD COLUMN. WITHIN THE FIRST MONTH, A SECOND CRACK ALSO APPEARED ORIGINATING FROM THE CENTER TOP OF THE WINDSHIELD, TRAVELING VERTICALLY. THE WINDSHIELD THEREFORE HAD TO BE REPLACED WITHIN THE FIRST MONTH OF OWNERSHIP. NO ISSUES WITH THE NON-MAZDA WINDSHIELD. *TR

TL* THE CONTACT OWNS A 2005 MAZDA TRIBUTE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, A LOUD NOISE EMITTED FROM THE REAR PASSENGER'S SIDE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE SHOCK DETACHED FROM VEHICLE BECAUSE THEY WERE INSTALLED INCORRECTLY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 132,000.

IT HAS A VERY ROUGH SHIFT FROM FIRST TO SECOND GEAR. IT DOESN'T GRIND OR CLUNK, IT'S JUST A VIOLENT SHIFT ALMOST LIKE ITS SLIPPING. *TR