MAZDA Complaints

View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 MAZDA CX9
    - WINSTON SALEM , NC

    BRAKE PEDALS NEED EXTRA EFFORT TO STOP. FEELS LIKE THE BRAKE PEDALS ARE STUCK ON THE FLOOR. JUST TOOK CAR INTO DEALERSHIP FOR OIL CHANGE 3 WEEKS AGO AND THEY SAID EVERYTHING WAS OK. *TR

    Source: NHTSA WEB SITE
  • 2014 MAZDA CX-5
    - DUVALL, WA

    MY BRAND NEW MAZDA CX5 HAS A DEFECTIVE WINDSHIELD. I CAME OUT ONE DAY, TO FIND AN "S" SHAPED CRACK, WHICH STARTS JUST BELOW THE RAIN SENSOR. PLEASE MAKE MAZDA RECALL AND FIX THESE. THERE ARE NUMEROUS, AS IN 1000'S OF INCIDENTS OF THIS OCCURRING. EITHER THE RAIN SENSOR IS CAUSING PRESSURE WHICH MAKES IT CRACK, OR THE WINDSHIELD IS UNSAFE AND TOO THIN. I HAVE READ STORIES OF PEOPLE PUTTING IN THEIR 2ND ONE ALREADY, ON A BRAND NEW CAR. WHAT IS GOING ON!? MAZDA? I HAVE BEEN LOYAL FOR 20 YEARS. JUST PAID OVER $30K FOR MY NEW ONE, AND THIS.... WHEN I CALLED THE DEALER, I WAS TOLD IT WAS NOT A WARRANTY ISSUE. YES IT IS, WITH 1000'S OF COMPLAINTS, THERE SHOULD BE A RECALL! *TR

    Source: NHTSA WEB SITE
  • 2009 MAZDA MAZDA6
    - TORRANCE, CA

    SHORTLY AFTER I PURCHASED MY VEHICLE (USED) I NOTICED THAT MY HEADLIGHT ON THE PASSENGERS SIDE WAS DIMMER THAN THE OTHER AND WHILE IS WAS DRIVING, THE LIGHT WOULD GO ON AND OFF, I FIGURED IT JUST NEEDED TO BE REPLACED, BUT IF YOU BUMPED THE LIGHT IT WOULD COME BACK ON AND WORK FOR A FEW DAYS AND AGAIN WOULD GO THROUGH THE SAME THING OVER AGAIN, THIS BECAME TO BE A SAFETY ISSUE TO ME BECAUSE I WORK AT NIGHT AND WITH THIS ISSUE HAPPENING INTERMITTENTLY I FIGURE ID CHANGE THE BULB AND HOPE FOR THE BEST. BULB CHANGED SAME ISSUE CONTINUED, I RESEARCHED THIS ON NUMEROUS SIGHTS TO SEE THAT OTHER MAZDA OWNERS WHERE GOING THRU THE SAME PROBLEM, EDMONDS HAD PEOPLE ON THEIR SIGHT WITH THE SAME ISSUE, HEADLIGHTS ARE ON THE TOP FOR SAFETY IF YOU CANT SEE OR BE SEEN THE WORST CAN HAPPEN. HELP US MAZDA6 OWNERS. *TR

    Source: NHTSA WEB SITE
  • 2010 MAZDA MAZDA3
    - NORTH BERGEN, NJ

    ALL FOUR WHEELS ARE RUSTING. RUST IS SO BAD THAT A FLAT TIRE CANNOT BE CHANGED, THE WHEELS ARE RUSTED COMPLETELY TO THE AXLES. CAR HAS NEVER BEEN EXPOSED TO SALT WATER AND WAS PURCHASED NEW. *TR

    Source: NHTSA WEB SITE
  • 2014 MAZDA CX-5
    - OGDEN, UT

    ROCK CHIP IN WINDSHIELD, THEN SPLIT INTO FOOT LONG CRACK FROM DRIVER'S SIDE A PILLAR. *TR

    Source: NHTSA WEB SITE
  • 2014 MAZDA CX-5
    - SACRAMENTO, CA

    WITHIN A MONTH OF PURCHASING THIS NEW VEHICLE, A FOOT-LONG VERTICAL CRACK IN THE WINDSHIELD DEVELOPED FROM THE SENSOR BOX DOWNWARDS. (AND SPREAD EXTRAORDINARILY QUICKLY FROM THERE.) I WAS DENIED REPLACEMENT BY THE DEALER BECAUSE THEY CLAIMED THERE WAS A CHIP IN THE WINDSHIELD CAUSED BY A SMALL ROCK, THOUGH I DON'T RECALL HITTING ONE. *TR

    Source: NHTSA WEB SITE
  • 2009 MAZDA MAZDA6
    - CORPUS CHRISTI, TX

    I JUST RECENTLY GOT THIS CAR. I AM MAKING PAYMENTS ON IT. I NOTICED MY DASHBOARD MELTING AND NOW ITS SO BAD THAT THERE IS A GLARE IN THE MIDDLE OF WINDSHIELD. I CANT SEE THROUGH IT AT TIMES. AND THE MATERIAL FROM THE DASHBOARD IS MELTING NOW IN DRIP LINES DOWN THE DASH. IT IS UGLY AND IS RUINING ANYTHING THAT TOUCHES IT. KIDS TRY TO DIG HOLES IN THE DASHBOARD AND I'M SCARED THAT THEY MIGHT TRY TO CONSUME THE GOO THAT COMES OFF THE MELTING SPOT. MY LAWYER HAS INFORMED ME TO FILE A COMPLAINT. I NEED A REPLACEMENT DASHBOARD AS SOON AS POSSIBLE. PLEASE HELP. *TR

    Source: NHTSA WEB SITE
  • 2001 MAZDA TRIBUTE
    - AURORA, IL

    2001 MAZDA TRIBUTE. CONSUMER WRITES IN REGARDS TO THE VEHICLE SUBFRAME CORROSION RECALL NOTICE. *SMD THE CONSUMER RECEIVED A RECALL NOTICE IN EARLY JUNE. HOWEVER, SHE HAD ALREADY PAID FOR THE REPAIRS. SO, SHE SUBMITTED A REQUEST FOR REIMBURSEMENT, ALONG WITH A SYNOPSIS OF THE TROUBLE SHE EXPERIENCED. THE CONSUMER RECEIVED A LETTER OF DENIAL FROM MAZDA, STATING THE PARTS THAT WERE REPLACED OR SERVICE COMPLETED, WERE NOT CONSIDERED COVERED ITEMS UNDER THE SUBFRAME CORROSION RECALL. ON DECEMBER 26, 2012 WHILE DRIVING ON THE HIGHWAY, THE CONSUMER NOTICED A DECREASED CONTROL OVER THE STEERING. THE VEHICLE FISH-TAILED MULTIPLE TIMES IN LIGHT SNOW, WHICH HAD NEVER OCCURRED BEFORE. DUE TO HER STEERING DIFFICULTIES, SHE DROVE AT 30 MPH, YET STILL SPUN OUT FOR NO APPARENT REASON. NO ONE WAS INJURED AND SHE ONLY HIT A MEDIAN WHICH CAUSED DAMAGE TO THE REAR PASSENGER SIDE TAIL LIGHT AND BODY DAMAGE. AT THE TIME, SHE ATTRIBUTED THE INCIDENT TO WINTER WEATHER CONDITIONS. HOWEVER, IT MADE FAR MORE SENSE IN THE CONTEXT OF THE RECALL. IN JANUARY 2013, SHE CONTINUED TO EXPERIENCE STEERING PROBLEMS. SHE ATTEMPTED TO GET AN ALIGNMENT, BUT RAN INTO PROBLEMS DUE TO THE SUBFRAME; WHICH WAS THE FIRST TIME, SHE HEARD OF TROUBLE WITH THE SUBFRAME. ACCORDING TO INVOICE, THE CASTER WAS NOT ADJUSTABLE WITHOUT THE SUBFRAME ADJUSTMENT AND POSSIBLY MORE. IT WAS 0.3 DEGREES FROM ACCEPTABLE RANGE, MAY DEMONSTRATE A SLIGHT LEAD OR PULL. THE CONSUMER EXPERIENCED PROBLEMS FOR THE NEXT TWO YEARS. THE BALL JOINT AND RIGHT CONTROL ARM WERE REPLACED. THE MECHANIC INFORMED THE CONSUMER THE CONTROL ARM LOOKED AS IF IT WAS READY TO BREAK OFF, DUE TO CORROSION. ALSO, THE LEFT FRONT CONTROL ARM, ALONG WITH THE STRUTS, ROTORS AND BRAKE HOSES, WERE ALL REPLACED. *JB

    Source: CONSUMER LETTER
  • 2005 MAZDA TRIBUTE
    - CUYAHOGA FALLS, OH

    WHILE DRIVING ON THE HIGHWAY I BEGAN TO NOTICE A LOUD BANGING COMING FROM THE BACK OF THE CAR. AFTER INSPECTING THE REAR DOOR TO VERIFY THE SOUND WAS NOT AN OPEN DOOR, I FOUND THAT THE UNDERSIDE OF THE CAR, SPECIFICALLY THE REAR RIGHT AXLE, WAS RUSTED AND DETERIORATING. UPON FURTHER INSPECTION I FOUND THAT THE SHOCK MOUNT HAD RUSTED, A PROBLEM THAT WILL SOON CAUSE PROBLEMS FOR THE WHEEL MOUNT. THERE ARE A MULTITUDE OF COMPLAINTS ONLINE, ALL POINTING OUT THAT THIS IS A FACTORY ISSUE, AND ALL MAZDA TRIBUTES AND FORD ESCAPES IN THIS YEAR RANGE HAVE THIS EXACT PROBLEM. THIS IS AN ISSUE THAT MUST BE FIXED IN THE NEXT WEEK OR ELSE I WILL NOT BE ABLE TO DRIVE MY CAR- A CAR I HAVE OWNED FOR LESS THAN A YEAR. *TR

    Source: NHTSA WEB SITE
  • 2010 MAZDA CX-9
    - SAN DIEGO, CA

    MY BRAKES BASICALLY FAILED! WHEN I WAS DRIVING, I TRIED TO APPLY MY BRAKES AND I COULD TELL RIGHT AWAY SOMETHING WAS WRONG. THE CAR HAD A LOT OF TROUBLE STOPPING AND I WAS AFRAID IT WOULDN'T STOP. THE BRAKES FELT VERY HARD AND I HAD TO APPLY A LOT OF PRESSURE TO THEM TO GET THE CAR TO STOP. I HAD TO ALMOST STAND ON THE BRAKES TO GET THEM TO WORK. WHEN I CALLED MY MECHANIC HE SAID IT SOUNDED LIKE THE BRAKE BOOSTER FAILED WHICH APPARENTLY IS VERY COMMON IN THIS MAKE AND MODEL OF CAR. I ALMOST HIT A CAR WHEN THIS HAPPENED AND IT WAS VERY DANGEROUS AND QUITE SCARY! IT WAS ALSO VERY EXPENSIVE TO FIX, BUT WOULD HAVE BEEN A LOT WORSE IF I HAD HIT SOMETHING. *TR

    Source: NHTSA WEB SITE