MAZDA Complaints

TL* THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT STATED THAT WHILE PULLING OUT OF HER DRIVEWAY AND ATTEMPTING TO DRIVE, THE VEHICLE WOULD NOT ACCELERATE AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE DIAGNOSIS WAS THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

TURNING INTO MY DRIVEWAY THE STEERING MADE A GRINDING CLUNKING SOUND AS I WAS TURNING THE STEERING WHEEL. TOOK VEHICLE FOR A TEST DRIVE AROUND BLOCK. AS I TURNED INTO A SIDE STREET THERE WAS A LOUD CLUNKING SOUND AS IF THE STEERING SHAFT WAS BINDING UP AND NOT TURNING FREELY. AFTER THAT WHEN I TURNED THE WHEEL TO STEER AROUND A CORNER THE CAR WOULD NOT TURN RIGHT AWAY. AS I TURNED THE WHEEL MORE THE CLUNKING SOUND CAME BACK AND FINALLY THE STEERING CAUGHT AND THE WHEELS TURNED. BROUGHT TO DEALER WHO DIAGNOSED IT AS A FAILED STEERING SHAFT COUPLER. FORTUNATELY THIS HAPPENED WHILE NEAR HOME. THIS IS A SAFETY ISSUE THAT SHOULD BE ADDRESSED BY MAZDA ON THE 2008 TRIBUTE WITH A RECALL. THE TRIBUTE ONLY HAS AROUND 66K MILES. *TR

FOUND CRACK IN WINDSHIELD UNKNOWN IF IT WAS HIT BY AN OBJECT. HAD TO REPLACE WIND SHIELD. *TR

DASHBOARD IS MELTING. HAS STICKY RESIDUE ALL OVER DASHBOARD. DURING DAY THE GLARE MAKES IT HARD TO DRIVE. *TR

DASHBOARD MELTED DUE TO SUN EXPOSURE - DASHBOARD HAD TO REPLACED DUE TO GLARE ON WINDSHIELD. *TR

TRAVELING RESIDENTIAL STREET APPROX 40MPH. PREPARED TO SLOW FOR UPCOMING LIGHT AND TRAFFIC APPLIED LIGHT PRESSURE TO BRAKE VEHICLE STARTED TO SLOW FELT WHAT THOUGHT WAS A DOWNSHIFT EXCEPT ACCELERATOR WENT TO FLOOR AND CAR ACCELERATED BRAKE FIGHTING ACCELERATION VEHICLE NOT SLOWING THOUGHT TO SHIFT INTO NEUTRAL ENGINE RACED WILDLY, VEHICLE CAME TO STOP MOTOR RACING, HIT OFF BUTTON AND MOTOR FINALLY STOPPED. RESTARTED AND VEHICLE BACK TO NORMAL CALLED DEALER TOOK FOR CHECK NEXT DAY MAZDA AND INDEPENDENT CONTRACTOR SUPPOSEDLY INSPECTED FOUND NO PROBLEM CHECKED THEIR BLACK BOX NO SUPPORTING DATA. CONCLUDED I WAS USING 2 FEET TO DRIVE I HAVE DRIVEN FOR OVER 50 YEARS AND HAVE NEVER USED 2 FEET TO DRIVE I TAUGHT MY CHILDREN AND HELPED TEACH MY GRANDCHILDREN AND NEVER ALLOWED 2 FEET TO BE USED IN DRIVING. MAZDAS SOLUTION WAS TO INSTALL A NEW DATA BOX TO COLLECT MORE DATA IF IT HAPPENED AGAIN WITH NO CONCERN FOR MY FAMILY AND THEIR SAFETY OR THAT OF OTHERS ON THE ROADS PLUS MY INSURANCE WOULD BE PUT AT RISK ALONG WITH POTENTIAL LAWSUITS AGAINST ME PERSONALLY AS I KNOW MAZDA DID NOT EVEN ATTEMPT TO FIGURE WHAT PARTS MIGHT CAUSE THIS PROBLEM A GOOD COMPANY WOULD TROUBLESHOOT THE PROBLEM ASSESS WHICH PARTS COULD CAUSE THE PROBLEM REPLACE THE MOST LOGICAL PARTS AND TRY TO SOLVE THE PROBLEM. MAZDA JUST WANTS TO PUT THE PROBLEM BACK ON THE ROAD WITH NO TROUBLESHOOTING ATTEMPTS OR SKILLS. I KNOW ONE OTHER PERSON WHO'S TEENAGE DAUGHTER HAS HAD THIS HAPPEN TWICE AND THEY SAY THEY CAN FIND NO PROBLEM ONE OF HERS RESULTED IN AN ACCIDENT. MY CASE # [XXX] WITH MAZDA TODAY I TRADED IN THIS VEHICLE. MAZDA SAYS THE VEHICLE IS SAFE ALTHOUGH THEY DECLINED TO SEND ME AN EMAIL CONFIRMING THIS SORRY TO SAY IT WILL PROBABLY BE SOLD TO SOME OTHER UNSUSPECTING PERSON. HOPE NO ONE GETS HURT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

COMPLETE ENGINE FAILURE ON WELL MAINTAINED MAZDA 3I AT 75000 MILES. TRAVELING ON FREEWAY IN SLOWEST LANE OF TRAFFIC, FIRST HEARD A CLICKING NOISE AND ENGINE LIGHT WENT ON. CAR SEEMED TO BE LOSING POWER. CALLED AAA ROADSIDE HELP, WHO CHECKED THE CAR AND DETERMINED IT WAS OK AND COULD BE DRIVEN HOME, ABOUT 10 MILES AWAY. PROCEEDED TO DRIVE HOME, 5 MILES INTO TRIP BEGAN LOSING POWER, CLICKING NOISE RETURNED SO I PULLED OVER TO SHOULDER AS CAR COMPLETELY LOST POWER, ENGINE OVERHEATED. PROGNOSIS: TIMING CHAIN BROKE, ENGINE OVERHEATED AND THIS CAR IS A TOTAL LOSS. FINDING NOW THERE ARE THOUSANDS OF CONSUMERS THAT HAVE EXPERIENCED THIS ISSUE WITH MAZDA ENGINES. THIS COMPANY IS A FRAUD, AND PEOPLE'S LIVES ARE IN DANGER AS THE RESULT. NEVER AGAIN WILL I HAVE ANYTHING TO DO WITH MAZDA CARS. *TR

I WAS TRAVELING AT 70MPH ON FREEWAY WITH NO OTHER CARS AROUND ME WHEN SUNROOF IMPLODED/EXPLODED. GLASS FLEW ALL AROUND INSIDE THE VEHICLE AS WELL AS OUTSIDE ONTO THE ROADWAY. CLEAR DAY AND 60 DEGREES OUTSIDE. MOST PEOPLE WOULD JUST CONTINUE TO DRIVE AS I DID, BUT I COULD SEE HOW A PERSON COULD EASILY LOST CONTROL AND CAUSE AN ACCIDENT. *TR

DASHBOARD IS MELTING VEHICLE IS ALWAYS PARKED UNDER COVER AND OUT OF DIRECT SUNLIGHT. MANUFACTURERS NOT ACKNOWLEDGING AS A DEFECT. *TR

2010 MAZDA 3 DASH PANEL/DASHBOARD (P/N: BBM460400H02) IS MELTING. THE DASH PANEL SOFT-TOUCH COATING MATERIAL FIRST TURNED STICKY AND EVENTUALLY DISINTEGRATED INTO A VISCOUS SUBSTANCE. SURFACE FINISH TURNED FROM MATTE TO HIGH GLOSS. THE NOW REFLECTIVE DASH SURFACE CAUSES A LARGE GLARE ON THE WINDSHIELD AND OBSTRUCTS DRIVER'S VISIBILITY. *TR