MAZDA Complaints

TL* THE CONTACT OWNS A 2009 MAZDA MX-5. THE CONTACT STATED THAT WHILE PARKED, THE DOORS LOCKED AND UNLOCKED INDEPENDENTLY. THE FAILURE WAS RECURRING. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

THERE IS A SERIOUS ISSUE WITH THE RECEPTION FOR THE RADIO. IT CONSTANTLY FADES IN AND OUT AND IS SO BAD THAT I CANNOT USE MY RADIO IN A LARGE METROPOLITAN AREA. I BROUGHT THE CAR IN TO THE DEALER TO RECREATE THE ISSUE AND THEY SAID THAT THEY COULDN'T HEAR IT. *TR

I WAS DRIVING DOWN THE HIGHWAY, COMING TO A STOP FROM 65 MPH SPEED BECAUSE OF TRAFFIC AHEAD, AND AS SOON AS I PRESS THE CLUTCH PEDAL IT SNAPS. THE CLUTCH PEDAL NOW MOVES FREELY MAKING THE VEHICLE COMPLETELY INOPERABLE. HAD TO CALL A FRIEND TO TOW MY CAR WITH HER TRUCK. AND EVEN THOUGH I WAS ABLE TO SAFELY STOP BY PULLING THE CAR IN NEUTRAL AND STOPPING ON THE SHOULDER, THINGS COULD HAVE BEEN A LOT WORSE IF I HAD TO MAKE AN EMERGENCY STOP OR ACCELERATE. *TR

I WAS DRIVING SLOWLY IN TRAFFIC WHEN I NOTICED A LARGE WHITE SPIDER ABOUT THE SIZE OF MY THUMB COME OUT OF THE DASHBOARD (WHERE THE MPG DISPLAY IS LOCATED). THE FOLLOWING MORNING, I NOTICED ANOTHER SPIDER ON MY DASHBOARD NEAR THE VENT AT THE VERY FRONT. BOTH SPIDERS LOOKED EXACTLY LIKE THE WHITE SAC SPIDERS DESCRIBED IN THE MAZDA 6 RECALL. I TOOK IT TO THE DEALER TODAY TO HAVE THEM LOOK AT IT BECAUSE I AM CONCERNED ABOUT THE PROBLEMS THESE SPIDERS ARE KNOWN TO CAUSE IN THE FUEL TANK. MAZDA REFUSED TO LOOK AT MY CAR STATING THAT MY MODEL WASN'T PART OF THE RECALL AND THEREFORE IT WAS NOT THEIR PROBLEM. GRANTED MY MODEL IS NOT ON THE RECALL LIST, I AM STILL HAVING THE SAME ISSUE AS THE RECALLED VEHICLES. I ASKED THEM TO WRITE, SIGN AND DATE A PAPER STATING THAT THEY ARE DECLINING TO LOOK INTO MY CAR'S PROBLEM IN THE OFF CHANCE THAT SOMETHING HAPPENS. I WANT TO BE SURE THAT MAZDA IS HELD LIABLE FOR REFUSING TO EVEN LOOK AT MY FUEL TANK. *TR

THE ENTIRE PASSENGER SIDE DASHBOARD IS GOOEY, STICKY BLACK. IF YOU TOUCH IT GETS ALL OVER YOUR HANDS, AND EVERYTHING WILL STICK TO IT. IT APPEARS TO BE MELTING AWAY. THIS STARTED A FEW YEARS AGO. RECENTLY I NOTICED THE REAR HEADLIGHTS LOOK AS IF THEY ARE WARPED FROM THE INSIDE, AS IF IT WAS A MELTED CANDLE. *TR

HORRIBLE IN 2004 YEARS OF THIS VEHICLE AIR BAG LIGHT POPPED UP SUDDENLY FOR NO APPERANT REASON. *TR

I AM FILING A COMPLAINT AGAINST FLOW MAZDA OF FAYETTEVILLE NC BECAUSE OF THEIR CUSTOMER SERVICE MANAGER FAILING TO PROVIDE DEALER WARRANTY INFORMATION AND/OR TIRE MANUFACTURER WARRANTY INFORMATION AT TIME OF PURCHASE OF 3 TIRES ON 23 FEB 2013 1420 EST. AS A RESULT I JUST FOUND OUT YESTERDAY JULY 31, 2014 AFTER 0920 HRS. EST THAT DUE TO NOT FOLLOWING "OWNERS OBLIGATIONS" IT WAS MY FAULT FOR A REALLY VAGUE TERM - "LACK OF MAINTENANCE". I ALSO ATTEMPTED TO FILE AN OFFICIAL COMPLAINT WITH [XXX] OF FLOW MAZDA UNFORTUNATELY HE DID NOT WRITE ANYTHING DOWN AND HE TOLD ME IT WILL BE STORED IN HIS HEAD. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THIS CAR MAZDA 3 I PURCHASED IN 2011 AS A 2010 LEFTOVER NEW, AND THE DASH BOARD IS MELTING CREATING EVERYTHING TO STICK TO IT, AND ALSO OBSTRUCTING MY VIEW THROUGH THE WINDSHIELD ON SUNNY DAYS DUE TO THE NATURE OF HOW SHINY IT IS. IT LOOKS LIKE A WET DOWN DASH BUT THE REFLECTION IS CREATING VERY DIFFICULT VIEWING PROBLEMS ON SUNNY DAYS, DUE TO THE GLARE ON THE WINDSHIELD FROM IT. IT IS VERY DANGEROUS. I WOULD APPRECIATE THIS BEING LOOKED INTO. *TR

AIR BAG INDICATOR LIGHT REMAINS ON , THE DASHBOARD, MAKING ONE BELIEVE THAT THERE IS A PROBLEM WITH THE SYSTEM. THERE WAS A SIMILAR PROBLEM WITH THIS IN FLORIDA CARS...IT NOW SEEMS TO BE A MORE WIDE SPREAD PROBLEM IN ALL AREAS OF THE COUNTRY. *TR

I HAVE OWNED MY 2014 CX-5 FOR LESS THAN FIVE MONTHS AND HAVE HAD TO REPLACE MY WINDSHIELD TWO TIMES ALREADY DUE TO "CHIPS" IN THE WINDSHIELD. I HAVE ALSO HAD TO HAVE A CHIP REPLACED AS WELL. THE FIST OCCURRENCE IS WHEN A LARGE CRACK APPEARED IN MY WINDSHIELD AFTER BEING PARKED IN MY PARENTS DRIVEWAY. THE CRACK STARTED FROM THE LEFT SIDE OF THE WINDSHIELD AND ACROSS MEASURING APPROXIMATELY 12 INCHES IN LENGTH. I IMMEDIATELY CALLED THE DEALERSHIP WHERE I PURCHASED THE CAR AND SCHEDULED AN APPOINTMENT. THE SERVICE MANAGER PERFORMED THE "PEN TEST" AND INFORMED ME THAT THE DAMAGE WAS DUE TO A CHIP FROM DEBRIS. I STATED THE CAR WAS PARKED IN A DRIVEWAY AND THERE TO THE NAKED EYE THERE WAS NO CHIP MARK WHATSOEVER. NEEDLESS TO SAY THEY DID NOT COVER IT AND I PROCEEDED WITH A CLAIM TO MY INSURANCE. THEN JUST LAST WEEK I HAD ANOTHER CHIP OCCUR IN THE WINDSHIELD WHICH WAS REPAIRED BY SAFELITE AUTO GLASS. NOW JUST THIS PAST SUNDAY I AM DRIVING ON THE FREEWAY AND HEAR A LOUD POP SOUND. NEXT THING I NOTICE IS A COMMA LIKE CRACK IN MY WINDSHIELD. IN LESS THAN ONE HOUR, THE CRACK HAD SPREAD UP AND ACROSS THE WINDSHIELD BEYOND YOUR TYPICAL CHIP REPAIR. SO AGAIN TODAY I JUST HAD MY SECOND WINDSHIELD INSTALLED IN LESS THAN FIVE MONTHS! MY CONCERN IS NOT ONLY THE QUALITY OF THE CX-5 WINDSHIELDS BUT THE SAFETY OF THE CAR FOR NOT ONLY MYSELF BUT MY FAMILY AT THIS POINT. WITH ALL THE OTHER COMPLAINTS LISTED ON THIS WEBSITE AND OTHER SITES, WHY ISN'T ANYTHING BEING DONE TO INVESTIGATE THIS SERIOUS ISSUE WITH MAZDA AND THEIR WINDSHIELDS? HOW MANY MORE COMPLAINTS WILL IT TAKE BEFORE AN INVESTIGATION IS STARTED? AS A FIRST TIME MAZDA OWNER I AM CONCERNED IF I WILL MAKE IT THROUGH THE FIRST YEAR WITHOUT ANOTHER WINDSHIELD REPLACEMENT. I AM ALSO EQUALLY CONCERNED HOW LONG MY INSURANCE COMPANY WILL CONTINUE TO PAY FOR THEM AS WELL. *TR