MAZDA Complaints

RUSTED THROUGH BODY BACK RIGHT WHEEL CAUSING SHOCK TO PUSH THROUGH INSIDE OF CAR.

TL* THE CONTACT OWNS A 2008 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V451000 (SUSPENSION) AND 17V012000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE LOCAL DEALER THAT WAS CONTACTED WAS NO LONGER IN BUSINESS. ADDITIONALLY, THE CONTACT STATED THAT HE WAS UNABLE TO REACH ANYONE IN MAZDA CUSTOMER SERVICE OPERATIONS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 17V012000 (AIR BAGS). PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 15V451000 (SUSPENSION).

TAKATA RECALL - THE AIRBAG INFLATOR IN MY VEHICLE WAS RECALLED ON 1/9/17. OVER 6 MONTHS LATER, THE PART IS STILL NOT AVAILABLE FOR MY VEHICLE. MY FAMILY CANNOT UTILIZE OUR FAMILY VEHICLE AS DESIGNED DUE TO THE LACK OF TIMELY AVAILABILITY OF THE PART BY TAKATA OR A SOLUTION BY MAZDA.

I LOST POWER TO MY 2010 MAZDA CX7 WHILE GOING 60 MP DOWNHILL IN A MOUNTAIN PASS. MY CAR WENT FROM 60 MP TO 40 MP IN ABOUT 30 SECONDS. I IMMEDIATELY PULLED OVER AS BLACK SMOKE POURED OUT OF MY TAIL PIPE AND HAD THE CAR TOWED. MY MECHANIC SAID THE TURBO WAS BLOWN, WHICH CAUSE THE CAR'S OIL TO COMPLETELY BURN UP, CAUSING DAMAGE TO THE TIMING CHAIN AND ENGINE. ALL OF THE OIL WAS GONE IN A MATTER OF A FEW MILES. THE CAR HAD BEEN UP TO DATE ON ALL MAINTENANCE. A NEW TURBO AND ENGINE WAS NEEDED ON A CAR THAT HAD 74,000 MILES ON IT.

THE STEERING WHEEL SEEMS TO HAVE LOST ALL POWER STEERING CAPABILITIES, VERY SCARY! MAKES IT EXTREMELY DANGEROUS WHEN ATTEMPTING TURNS! NOTICED IT LUCKILY AS I WAS PULLING OUT OF A LARGE PARKING LOT. TRYING TO REMEDY THE SITUATION SO I CAN USE A CAR THAT ISN'T AN ACCIDENT WAITING TO HAPPEN.

WHEN ENGAGING THE IGNITION SWITCH TO START THE VEHICLE, SMOKE COMES FROM THE STEERING COLUMN, I MUST IMMEDIATELY TURN OFF THE CONTACT POSITION. THIS PROBLEM OCCURS SECONDS AFTER THE IGNITION SWITCH IS ENGAGED.

2011 MAZDA CX-7. CONSUMER WRITES IN REGARDS TO UNSATISFACTORY CUSTOMER SERVICE AT DEALERSHIP WITH REPAIRS AND RENTAL VEHICLE SERVICE. *LD THE CONSUMER STATED THE ONLY VEHICLE THE DEALERSHIP OFFERED WAS A TRUCK. THE CONSUMER IS HANDICAPPED AND IT WAS DIFFICULT TO ENTER AND EXIT THE VEHICLE. UPDATED 07/13/2017*JS

I RECEIVED A NOTICE ON OCTOBER, 2016 THAT THERE MIGHT EXIST A DEFECT TO MY MAZDA CX-7 2011 MODEL WITH THE FRONT SUSPENSION LOWER ARM BALL JOINT FITTING DURING DRIVING. I HAVE NOT RECEIVED A NOTICE TO HAVE A REPAIR DONE. I FEEL THAT IT MAY BE UNSAFE TO DRIVE Y CAR. WHY IS MAZDA CORPORATION ALLOWED TO TAKE SO LONG IN ADDRESSING THIS ISSUE?

BOUGHT MY MAZDA CX-7 2007 BRAND NEW. AC BROKE, ARM JOINT HAS BE CHANGE, BOTH ROLLER CHANGED MORE THEN TWO TIMES. ENGINE IS MAKING NOISE. DEALER TOLD US THAT IT'S THE TIMING CHAIN WHICH IS THE ENGINE NOW. I CALLED MAZDA FOR AN ENGINE AND IT'S ABOUT $6,291 FOR JUST THE ENGINE NOT EVEN INCLUDED THE LABOR. HAD A VERY BAD EXPLERIENCE WITH MAZDA.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/01/17*LJ *JS THE CONSUMER STATED THE VEHICLE WAS REPAIRED. *JS