MAZDA Complaints

IGNITION SWITCH NOT WORKING. TRANSMISSION 2ND AND 5TH GEAR NOT WORKING AND CONTROL ARMS FOR ALL 4 WHEELS SEEM TO BE GOING BAD

TL* THE CONTACT OWNS A 2009 MAZDA CX-9. WHILE DRIVING 65 MPH WITH THE SUN ROOF OPENED AND THE SHADE PULLED BACK 3/4 OF THE WAY, THE SUN ROOF FRACTURED UNEXPECTEDLY WITHOUT WARNING. THE VEHICLE WAS OCCUPIED BY THE OWNER, A PASSENGER (WIFE), AND TWO CHILDREN UNDER THE AGES OF 8. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (OPEN ROAD MAZDA OF MORRISTOWN, 108 RIDGEDALE AVE, MORRISTOWN, NJ 07960) WHERE IT WAS DETERMINED THAT THEY WOULD NOT COVER THE COST OF THE SUN ROOF. THE MANUFACTURER STATED THAT THEY WERE AWARE OF THE FAILURE; HOWEVER, THERE WAS NO RECALL OR FAILURE BEING INVESTIGATED. THE MANUFACTURER ALSO INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY AND PROVIDED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.

SEAT BELT IS STICKING AND IT IS DIFFICULT TO UNBUCKLE. ALTERNATOR BURNED OUT,LEARNED THAT TAJATA HAD A RECALL ON 2005 MAZDAS AND NEED TO KNOW IF MY 2005 TRIBUTE SERIES S IS EFFECTED. HAVE BEEN TOLD THAT THIS PARTICULAR MODEL MAY HAVE ACCELERATION PROPULSION GETTING STUCK. NEED ANY DOCUMENTATION YOUR AGENCY HAS SENT SNAIL MAIL TO [XXX] ,[XXX] PHONE [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

TL* THE CONTACT OWNS A 2010 MAZDA MAZDA3. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V082000 (SEATS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT STATED SHE RECEIVED THE RECALL NOTIFICATION OVER 2 MONTHS AGO. THE DEALER ( FIVE STAR MAZDA 3068 RIVERSIDE DR, MACON GA, 31210) STATED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR TO CALL BACK IN A FEW MONTHS, WHEN THE CONTACT CALLED BACK IN JULY SHE WAS INFORMED PARTS WERE STILL UNAVAILABLE. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

SO MY A.C. DECIDES TO GO OUT THE OTHER DAY WHILE ON THE WAY TO CLASS (ON THE INTERSTATE ) AND I START TO SMELL SOMETHING BURNING, THEN TO MAKE MATTERS WORSE SMOKE STARTS COMING FROM THE VENTS!! I IMMEDIATELY PULL OVER AND HAD TO GET IT TOWED ! TOOK IT TO REPAIR SHOP TO BE LOOKED AT AND LEARNED THAT THIS IS A CONSTANT PROBLEM WITH THESE VEHICLES! APPARENTLY THIS IS WELL KNOWN AND THERE IS SOME SORT OF MALFUNCTION AND PEOPLE ARE PAYING THE PRICE BIG TIME FOR IT. I DO NOT THINK THIS IS RIGHT. I GOT THIS VEHICLE A MONTH AGO TO GET ME TO SCHOOL AND TO GET ME AND MY 3 YEAR OLD AROUND. I DO NOT HAVE 2K LAYING AROUND TO GET IT FIXED.

UPON STOPPING, BRAKE PEDAL BECAME HARD TO DEPRESS AND CAR WOULD NOT BRAKE EFFECTIVELY. BRAKING ACTION BECAME DEGRADED, TIME FRAME WAS ONE DAY. IT WAS INTERMITTENT, BUT WOULD NOT STOP EFFECTIVELY CREATING A HAZARD. UNABLE TO JUDGE STOPPING DISTANCE DUE TO BRAKE DEGRADATION. TOOK TO MECHANIC WHO REPLACED BRAKE BOOSTER, SAID MOST LIKELY A VACUUM ISSUE. SAID THIS IS A RECALL ITEM ON SAME PART FOR FORD ESCAPE 2010 AND LINCOLN MKZ. FORD OWNS MOST OF MAZDA AND THE CX-9 USES FORD MADE PARTS. UPON RESEARCH, MAZDA AND NHTSA BOTH KNOW OF THE ISSUE, BUT HAVE NOT ISSUED A RECALL NOTICE. FORD HAS WARRANTIED THE SAME PART FOR 150,000 MILES, MAZDA HAS NOT ISSUED RECALL FOR SAME PART WITH SAME PROBLEM AND RISK. UPON RESEARCH OF ONLINE BOARDS REGARDING THE SAME PROBLEM, THERE HAVE BEEN SEVERAL REPAIRS BY MAZDA OWNERS FOR THE SAME PROBLEM. THIS FAILURE ON MY CAR IS AT 98,000. WITH THE TAKATA AIRBAG RECALL, AND NOT BEING ABLE TO GET REPLACED AND THE BRAKE BOOSTER PROBLEM, PRESENTS SIGNIFICANT HAZARD TO MAZDA CX-9 OWNERS FOR RISK OF REAR END COLLISIONS DUE TO BRAKE BOOSTER FAILURE AND TAKATA AIRBAG DEPLOYMENT POTENTIALLY CAUSING SERIOUS HARM OR DEATH TO THE DRIVER AND PASSENGER. I AM WANTING NHTSA TO MOVE FORWARD PAST THE MONITORING PHASE AND ASK FOR A RECALL OR WARRANTY OF THE VACUUM BOOSTER FAILURE AT HIGHER MILEAGE AS FORD HAS ALREADY DONE THE SAME FOR THEIR VEHICLES FOR THE SAME PART.

PARKING BREAK DOES NOT HOLD OR RELEASES AFTER VEHICLE HAS BEEN PARKED (FLAT OR HILL SURFACES) CAR HAS ROLLED 3 TIMES IN PARKING LOTS SITUATION. 3RD TIME CAR ROLLED AFTER BEING STATIONARY FOR 45 MIN. I WITNESSED CAR LOCKED ROLLING IN THE LOT AS I CAM OUT AND CLICKED THE DOOR LOCKS FROM DISTANCE OF 20 FT AWAY. CAR ROLLED SILENTLY - COULD HAVE HIT ANYONE BEHIND IT IN THE PARKING LOT AREA - VERY VERY DANGEROUS! MAZDA CLAIMS MY CAR VIN NO. IS NOT INCLUDED IN THE RECALL FOR MAZDA 3 AND MAZDA 6S THAT HAS JUST BEEN ISSUED FOR THIS PARTICULAR PROBLEM - PARKING BRAKES NOT HOLDING. I BEG TO DIFFER. THE FIRST 2 TIMES THIS HAPPENED I THOUGHT IT WAS ME, BUT NOW AM CONVINCED CAR HAS AN ISSUE. HAVE DRIVEN STICK / MANUAL WITH PARKING BRAKE FOR 23 YEARS AND NEVER HAD THIS HAPPEN BEFORE. NOW, HAS HAPPENED 3 TIMES IN 2 YEARS. AM HAVING BRAKES INSPECTED AT THE DEALERSHIP LOOKING FOR CORROSION OR OTHER ISSUES THAT COULD CAUSE BRAKE TO NOT ENGAGE PROPERLY - NO MATTER WHAT MAZDA CLAIMS - THIS IS LIKELY A DESIGN ISSUE ON MY VIN NUMBER AS WELL. RECALL IS 1217F - FOR VEHCILES 14-16.. ONLY THOSE WITH HAND BRAKES LIKE MINE. MAZDA IMPLIED I DID NOT SET PARKING BRAKE. I BEG TO DIFFER. READ THE PART WHEN I'VE DRIVEN 2 STICK SHIFTS FOR 23 YEARS - WITH NO ROLL ISSUES EVER. ALL 3 ROLLS OCCURED IN PARKING LOTS, WHEN I THOUGHT I HAD THE BRAKE SET. I NOW LEAVE CAR IN FIRST GEAR AND USE PARKING BRAKES. JUST TO BE SURE. THIS IS A MAJOR ISSUE. OTHER VEHICLES SHOULD BE CHECKED AND OWNERS NOTIFIED.

TOOK MY CAR TO DEALER 2-3 TIMES FOR THE BRAKES, WAY BEFORE MY WARRANTY WAS ANY WHERE NEAR EXPIRING, BECAUSE I KEPT HEARING A GRINDING SOUND. THEY KEPT TELLING ME NOTHING WAS WRONG, THAT MY BRAKES HAD SOME GRAVEL ON THEM AND THEY JUST CLEANED THEM. I DON'T TRAVEL ON DIRT ROADS OR ANYTHING, CITY ROADS/HIGHWAYS. NO OUT OF TOWN TRAVEL AT ALL, ACTUAL ONLY IN TOWN TRAVEL, HOME/WORK. MY 2ND CONCERN IS, WHILE DRIVING SOMETIMES MY SPEED SEEMS TO SHIFT, AS IF THE GEARS ARE SHIFTING. 3RD CONCERN IS, I RECEIVED A RECALL NOTICE, DON'T RECALL WHAT IT WAS ABOUT BUT I TOOK IT TO THE DEALERSHIP AND I WAS TOLD THEY DONE THAT WORK LAST TIME I CAME IN BUT I DON'T BELIEVE IT WAS DONE, SINCE THEY HAVEN'T BEEN HONEST WITH ME BEFORE. THEY DIDN'T EVEN LOOK AT THE LETTER. IF I RECALL CORRECTLY BRAKE COMPLAINTS/ SERVICE STARTED 2011 OR 2012 TO 2014....

ON JULY 12, 2017 WHILE DRIVING MY CAR TO WORK I NOTICED SEVERAL LOUD THUMPS COMING FROM THE BACK OF MY CAR. I STOPPED AT THE GAS STATION TO SEE WHERE THE NOISE WAS COMING FROM AND NOTICED THAT MY RIGHT WEAR WHEEL WELL HAD RUSTED OUT. I WALKED OVER TO THE LEFT SIDE AND NOTICED NO EROSION OR RUST. I TOOK MY CAR TO THE TO A NEAR BODY SHOP AND THE TOTAL TO REPLACE THIS WOULD BE OVER $2,000. I ALSO SEARCHED ON THE WEB AND FOUND A WEBSITE CALLED ABOUTAUTOMOBLE.COM WHO HAD A LIST OF 51 OF THE SAME COMPLAINTS AS MINE.

TL* THE CONTACT OWNS A 2005 MAZDA TRIBUTE. WHILE DRIVING APPROXIMATELY 30 MPH, A LOUD NOISE WAS HEARD UNDERNEATH THE VEHICLE. THE CONTACT CHECKED AND FOND THAT THE REAR PASSENGER WHEEL WELL WAS RUSTED OUT. THE DEALER WAS CONTACTED (OAKLAWN MAZDA IN OAKLAWN, ILLINOIS) WHO STATED THAT THERE WAS NO RECALL. THE MANUFACTURER ALSO STATED THAT THERE WAS NO RECALL. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT PROVIDED.