MAZDA Complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA B2300. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V499000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER (RODGER BEASLEY MAZDA IN AUSTIN, TEXAS) AND THE MANUFACTURER ON MULTIPLE OCCASIONS. THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2005 MAZDA MPV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V354000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH BOMMARITO MAZDA SERVICE (4198 I-70 NORTH OUTER RD, ST PETERS, MO 63376) WHO STATED THAT THEY HAD NOT YET RECEIVED THE REPAIR PARTS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE LOCAL DEALER (SPREEN MAZDA, 25140 REDLANDS BLVD, LOMA LINDA, CA 92354) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ON WEDNESDAY, MAY 24TH THE SUB-FRAME OF THIS CAR BROKE WHILE MY DAUGHTER WAS DRIVING IT. WE DID NOT KNOW AT THE TIME THAT IT WAS THE SUBFRAME. ALL WE KNEW WAS THAT THERE WAS NO CONTROL OF THE CAR AS IT WAS BEING DRIVEN. AS WE WERE LEAVING TOWN THE NEXT DAY, WE DROPPED IT AT OUR REGULAR REPLACE PLACE. WHILE WE WERE OUT OF TOWN, THEY REPAIRED THE CAR. WHILE WE WERE OUT OF TOWN, WE WERE IN CONTACT WITH THE REPAIR PEOPLE. THEY ORDERED AND REPLACED THE PART. IN FURTHER DISCUSSION, THEY WERE SURPRISED THAT AN 8 YEAR OLD CAR, THAT HAS BEEN MAINTAINED REGULARLY AND ONLY HAS 85000 MILES ON, HAD SUCH A SUBSTANTIVE FAILURE. THE SUBFRAME CRACKED WHILE ON THE HIGHWAY, WHILE DRIVING.

CAR DANGEROUSLY SHUDDERS AND HESITATES WHEN ACCELERATING & AT CERTAIN HIGHWAY SPEEDS INCREASINGLY FOR LAST TWO YEARS DUE TO FAULTY TORQUE CONVERTER DESIGN PER TWO TRANSMISSION DIAGNOSTICS DONE. IT IS VERY DANGEROUS DUE TO THE RANDOM NATURE OF THE SHUDDER AND HIGH COST TO REBUILD TRANSMISSION IS PROHIBITIVE FOR MANY PEOPLE DRIVING CX9S AT RISK

TL* THE CONTACT OWNS A 2010 MAZDA 3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V082000 (SEATS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (BROWNING MAZDA IN CERRITOS, CA) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 10/23/17 *BF UPDATED 10/24/2017*JS

I HAVE HAD CONTINUOUS ISSUES WITH ALL FOUR OF MY WHEEL BEARINGS. AFTER ONE WENT BAD, I HAD TO REPLACE IT. TWO WEEKS LATER, I HAD TO REPLACE A SECOND ONE, AND THEN THE FINAL TWO WHEEL BEARINGS HAD TO BE REPLACE ONLY A WEEK AFTER THAT. UPON TAKING IT TO ONE MECHANIC, I WAS TOLD THAT THIS IS A FREQUENT PROBLEM WITH THE MAZDA CX-5, AND THEY GET A LOT OF OWNERS THAT COME IN TO REPAIR THIS ISSUE. I DID SOME RESEARCH ON MY OWN, AND REALIZED THAT WHAT THE MECHANIC HAD TOLD ME WAS TRUE. APPARENTLY, A LOT OF MAZDA OWNERS ARE HAVING THIS ISSUE. I CALLED UP AN OFFICIAL MAZDA SERVICE CENTER TO INQUIRE ABOUT THIS AND THE SERVICE TECHNICIAN HAD TOLD ME THAT THEY EVEN GET BRAND NEW CARS (CX-5) WITH LOW MILEAGE THAT ARE HAVING THE SAME PROBLEM, SO IT'S NOT A MILEAGE ISSUE. THEY'RE CONSTANTLY REPLACING THE WHEEL BEARINGS FOR THE CX-5, REGARDLESS IF THE VEHICLE HAS LOW OR HIGH MILEAGE. UNFORTUNATELY, MY CAR IS NOW OUT OF WARRANTY, SO TO REPLACE EACH WHEEL BEARING, IT HAS COST ME ABOUT $500 FOR EACH ONE. THAT IS $2000 IN REPAIRS FORA PROBLEM THAT SEEMS TO BE VERY CONSISTENT WITH A LOT CX-5 MODELS. I HAVE OWNED OTHER CARS WITH THREE TIMES THE MILEAGE WITHOUT HAVING SUCH AN ISSUE. I THINK, PERHAPS, MAZDA SHOULD LOOK INTO AS A RECURRING ISSUE ACROSS THE BOARD WITH MANY MAZDA OWNERS. THIS SOUNDS LIKE A MANUFACTURER DEFECT THAT IS OF NO FAULT TO THE OWNER. PERHAPS MAZDA SHOULD CONSIDER RELEASING A RECALL FOR THIS DEFECT.

TL* THE CONTACT OWNS A 2007 MAZDA RX-8. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V793000 (FUEL SYSTEM, GASOLINE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH MAXON MAZDA (2329 RTE 22, UNION, NJ 07083) WHO STATED THAT THE CONTACT NEEDED TO WAIT FOR A FINAL NOTICE. UPON STARTING THE VEHICLE, THE CONTACT'S NEIGHBOR NOTICED A STRONG FUEL ODOR. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO BE DIAGNOSED. A DEALER WAS NOT CONTACTED REGARDING THE FUEL ODOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE OR THE RECALL ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V012000 AND 16V593000 (AIR BAGS AND SUSPENSION). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE DEALER (MAZDA OF POUGHKEEPSIE LOCATED AT 2309 SOUTH RD, POUGHKEEPSIE, NY 12601; (845) 462-1400) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/11/17 *BF

TAKATA RECALL - THIS IS RIDICULOUS. I CANNOT USE ALL 7 SEATS IN MY 7-PASSENGER VEHICLE AND THERE IS NO END IN SIGHT. PARTS ARE NOT AVAILABLE AND NOBODY CAN GIVE ANY REASONABLE ESTIMATES OF WHEN THEY WILL BE AVAILABLE. PLEASE ALLOW PEOPLE AFFECTED TO GO TO THEIR DEALERS TO HAVE THE FAULTY AIRBAGS REMOVED/DISCONNECTED UNTIL PARTS ARE AVAILABLE. WE NEED TO BE ABLE TO USE OUR VEHICLES FULLY.