MAZDA Complaints

TL* THE CONTACT OWNS A 2015 MAZDA CX-5. WHILE AT A STOP LIGHT, THE VEHICLE BEGAN TO ACCELERATE WITHOUT THE CONTACT DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE. THE CONTACT CALLED LYNCHBURG MAZDA WHO STATED THAT THEY WERE UNFAMILIAR WITH THE FAILURE. THE CONTACT ALSO CONTACTED THE FIRST TEAM AUTO MALL DEALER WHO STATED THAT THEY WERE UNFAMILIAR WITH THE FAILURE AS WELL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.

TL* THE CONTACT OWNS A 2016 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (RIVERSIDE MAZDA IN RIVERSIDE, CALIFORNIA) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

THE CAR WILL INTERMITTENTLY NOT SHIFT OUT OF PARK DUE TO THE SHIFT LOCK NOT RELEASING PROPERLY, AND THE STOP LIGHTS AND HORN ARE NOT FUNCTIONING PROPERLY AS WELL. THIS SEAMS TO BE TYPICAL OF THE MAZDA3'S DUE TO THE HORN SHORTING THE FUSE AND THE BRAKE SWITCH GOING BAD, AND DEFINITELY MAKES THE CAR MORE ACCIDENT PRONE. OTHERS SEAM TO REPORT THE CRUISE CONTROL FUNCTIONS STOP WORKING DUE TO THE SAME FUSE BEING USED FOR STOP LIGHTS AND THE CRUISE CONTROL FUNCTION.

ON THE 4TH OF JULY MY FAMILY AND I WERE DRIVING TO WESTCHESTER FROM MANHATTAN. WE HAD A FULL TANK OF GAS, RECENT OIL CHANGE AND NEW CAR BATTERY. THE CAR IS ALWAYS MAINTAINED AND IT HAS NEVER GIVEN US ANY TROUBLE. DURING OUR DRIVE WE NOTICED SOMETHING WAS WRONG. THE THE CAR STARTED TO FEEL HOT, BUT WE WEREN'T TOO SURE IF IT'S JUST HOT OUT OR IF THERE WAS SOMETHING WRONG, BECAUSE THE AC WAS ON. WE PULLED OVER AND TURNED THE CAR OFF. WE CHECKED THE COOLANT AND SAW THAT WE HAD OIL. WE OPENED THE TRUNK, FELT AROUND TO SEE IF IT WAS HOT AND TO SEE IF WE SMELL ANYTHING. IT SEEMED FINE. AS SOON AS WE DROVE OFF, NOT 2 MINUTES IN, WHEN DRIVER SAID THE GAS PETAL FELT WEIRD, IT DROPPED FROM 50 TO 30 TO 20MPH AND WE HEARD A LIGHT DRILLING NOISE. AS SOON AS WE STEPPED OUT OF THE CAR, IT WAS IN FLAMES. OUR FAMILY COULD HAVE DIED. HTTPS://WWW.FACEBOOK.COM/VALHALLAFD/POSTS/1548408978544577

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT SPOKE TO SANTA FE MAZDA/VOLVO (2704 CERRILLOS RD, SANTA FE, NM 87507) WHO STATED THAT THEY HAD NOT RECEIVED ANY PARTS AND WOULD ORDER THE PARTS WHEN THE RECALL BECAME "OPEN" IN THEIR SYSTEM. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR BOTH RECALLS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT'S DAUGHTER OWNS A 2014 MAZDA CX-5. WHILE DRIVING, THE CONTACT HEARD A CLICKING NOISE UNDER THE HOOD OF THE VEHICLE. THE CONTACT COULD NOT DETERMINE THE LOCATION OF THE CLICKING NOISE. THE TRACTION CONTROL AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. ON ANOTHER OCCASION, THE CONTACT'S DAUGHTER ATTEMPTED TO START THE VEHICLE, BUT IT FAILED TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BATTERY DRAINED DUE TO IT NOT GROUNDING ONE OF THE CIRCUITS. ALSO, THE POWER CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE INDEPENDENT MECHANIC STATED THAT NO PARTS WERE AVAILABLE TO REPAIR THE VEHICLE AT ANY OF THE LOCAL DEALERS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

VEHICLE DOES NOT RECOGNIZE BEING IN PARK WHEN TRYING TO SHUT VEHICLE OFF. HAPPENS MORE FREQUENTLY THAN NOTE.

TL* THE CONTACT OWNS A 2010 MAZDA TRIBUTE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V788000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AT 800-222-5500. THE MANUFACTURER STATED THAT THERE WAS NO ESTIMATED TIME AS TO WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2016 MAZDA CX-5. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER NATIONAL CITY MAZDA IN CHULA VESTA, CALIFORNIA WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.