MAZDA Complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA B23. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V499000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE BALISE MAZDA DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THIS IS A COMPLAINT ABOUT THE MILESTAR TIRES, NOT THE CAR. I HAVE MILESTAR MS 932 TIRES AND THESE TIRES HAVE ABOUT 5,000 MILES ON THEM. I WAS DRIVING ABOUT 65 MPH ON THE FREEWAY WHEN THE TREAD OF THE FRONT DRIVER-SIDE TIRE SEPARATED FROM THE REST OF THE TIRE. THE TREAD WAS WHIPPING AROUND AND CAUSED EXTENSIVE DAMAGE TO THE FRONT WHEEL WELL AND I LOST MY BRAKE FLUID. I WAS LUCKY THAT NO ONE IN THE CAR WAS INJURED. I DON'T THINK I HIT A FOREIGN OBJECT OR A POTHOLE. I WENT TO THE TIRE RETAILER TWICE BUT HE DIDN'T DO ANYTHING. I SENT A LETTER AND AN E-MAIL TO TIRECO, THE PARENT COMPANY OF MILESTAR, BUT THEY NEVER RESPONDED EITHER. THANK YOU.

TAKATA RECALL THERE HAVE BEEN TWO RECALLS IN THE LAST FEW MONTHS ON THE FRONT PASSENGER AIRBAG OF MY CAR. THEY "FIXED" BOTH PROBLEMS BUT ARE STILL TELLING ME MY PASSENGER SIDE AIRBAG WON'T WORK IN AN ACCIDENT WITHOUT ME PAYING $500 FOR THEM TO REPLACE A THIRD PART OF THE AIRBAG SYSTEM. IT IS CLEAR TO ME THIS ENTIRE PASSENGER SIDE AIRBAG IS FAULTY AND IF THEY ARE MESSING WITH THE LIVES OF THEIR CONSUMERS BY EXTORTING SAFETY FOR MONEY WHEN THEY KNOW THE FLAW IS IN THEIR OWN INSTALLATION/PARTS THEY ARE AN UNETHICAL BRAND. IT SEEMS MORE LIKELY THAT THEY ARE INSISTING ON THIS PURCHASE IN EXCHANGE FOR SAFETY SO THEY CAN MAKE BACK SOME OF THE MONEY THAT THE PREVIOUS RECALLS HAVE COST THEM. EITHER WAY, THE RECALL NEEDS TO BE EXPANDED TO INCLUDE WHATEVER ADDITIONAL COMPONENTS MIGHT BE DAMAGED DUE TO MAZDA. IT IS NOT FEASIBLE THAT THREE COMPONENTS OF MY PASSENGER SEAT AIRBAG HAVE GONE WRONG IN THE LAST FEW MONTHS BUT THE ONLY TWO UNDER RECALL WERE NOT THE ISSUE. THEY ARE TELLING ME THE CURRENT ISSUE REQUIRES AN REPLACEMENT OF THE ENTIRE AIR BAG MODULE.

REAR SEAT LATCHES FAILED WHEN THE VEHICLE BRAKES. SEATS WILL UNLATCH WHEN THE VEHICLE BRAKES, RENDERING THE BACK SEAT UNABLE TO BE USED FOR SAFETY CONCERNS. EDMUNDS.COM INCLUDED A COMMENT ABOUT THE REAR SEAT LATCH FAILING IN THEIR REVIEW OF THE MAZDA CX-5 2013. MAZDA SERVICE HAS INCLUDED THEIR NEED FOR REPLACEMENT ON THE ATTACHED INVOICE. I HAVE NOT REPAIRED THE LATCHES YET BECAUSE I BELIEVE THEY ARE A DEFECTIVE DEVICE AND I DO NOT WANT THEM REPLACED WITH A PART THAT MAY FAIL WHEN A PASSENGER IS RIDING IN THE REAR SEAT.

AFTER BRINGING TO MAZDA FOR TAKATA INFLATOR RECALL, AND LOWER ROCKER ARMS RECALL, I WAS TOLD MY TIMING CHAIN SHOULD BE REPLACED AT A COST OF $1300 PLUS TAX!!! A MAZDA TECH. SAID HE KNEW FOR SURE THAT WAS THE ISSUE JUST FROM LISTENING TO THE NOISE. MY HOW KNOWLEDGEABLE FOR A GUESS. I STARTED RESEARCHING THIS, AND SEE THAT A CLASS ACTION SUIT WAS FILED IN 2012 REGARDING THIS ISSUE, AND IT WENT NO FURTHER. I WOULD LIKE TO KNOW IF I CAN GET FURTHER INFORMATION REGARDING THIS ISSUE AND IF MAZDA WILL PICK UP THIS BILL. I SEE A HUGE AMOUNT OF FOLKS HAVE COMPLAINED ABOUT THIS ISSUE AND THE VVT ALSO, AND MAZDA HAS DONE NOTHING. I WOULD LIKE TO PURSUE THIS ISSUE FURTHER. CAN YOU HELP, OR DIRECT ME ON HOW TO DO SO? I HAVE TAKEN VERY GOOD CARE OF THIS VEHICLE THAT I HAVE HAD FROM NEW AND NOW ALL OF A SUDDEN IT NEEDS A $1300 PLUS REPAIR? I AM DISSAPIONTED IN MAZDA AFTER READING THE COMPLAINTS, THE DANGER THIS ISSUE COULD CAUSE, AND THE FACT THEY DONT CARE.

TL* THE CONTACT OWNS A 2013 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO TUSTIN MAZDA (LOCATED AT 28 AUTO CENTER DR, TUSTIN, CA 92782) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

I WENT TO GO STEP ON BRAKES TO SLOW DOWN AS I WAS COMING UP ON A VEHICLE THAT WAS STOPPED DUE TO TRAFFIC IN FRONT OF ME WHEN MY BRAKES LOCKED UP AND I SLID RIGHT INTO THE GUY. I TRIED TO TURN MY WHEEL TO GO ON SHOULDER, BUT VEHICLE WOULD NOT MOVE. I WAS ON THE FREEWAY AND IN TRAFFIC. I WASN'T SPEEDING AS THERE WAS NO POSSIBLE WAY TO AS TRAFFIC WAS IN PLAY, BUT OUR LANE STARTED TO MOVE AND I STAYED BACK AND WHEN I WENT TO STEP ON BRAKES, THEY LOCKED UP.

2016 CX5 DEVELOPED SPONTANEOUS STRESS FRACTURE IN WINDSHIELD RUNNING FROM TOP RIGHT EDGE OF SCREEN ACROSS TO MIDDLE OF GLASS. IT WAS NOT BEING DRIVEN AT THE TIME, NOTHING HIT THE WINDSHIELD, IT JUST CRACKED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V012000 (AIR BAGS). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER THAT WAS CONTACTED PREVIOUSLY ABOUT THE RECALL WAS NO LONGER IN BUSINESS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THERE WAS NO REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I WENT INTO THE DEALERSHIP TO GET MY SAFETY RECALLS DONE AT THE MAZDA DEALERSHIP ON TORRANCE BUT THEY SAID I NEEDED TO FILL OUT A FORM AND TO WAIT FOR THEM TO RECEIVE THE AUTO PARTS. IT HAS BEEN MORE THAN 6 MONTHS SINCE I WENT, I HAVE NOT HEARD FROM THE AT ALL.