MAZDA Complaints

View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2005 MAZDA RX-8
    - LAPLACE, LA

    TL* THE CONTACT OWNS A 2005 MAZDA RX-8. AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V793000 (FUEL SYSTEM), THE CONTACT NOTICED FUEL LEAKING FROM THE FUEL TANK. THE LOCAL DEALER (PARETTI MAZDA 4000 VETERANS MEMORIAL BLVD METAIRIE, LA 70002) WAS INFORMED OF THE FAILURE, BUT FAILED TO RETURN THE CONTACT'S PHONE CALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER COULD NOT BE REACHED. THE FAILURE MILEAGE WAS APPROXIMATELY 43,269.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 MAZDA CX-7
    - MARRERO, LA

    TL* THE CONTACT OWNS A 2009 MAZDA CX-7. WHILE DRIVING, THE VEHICLE VEERED TO THE LEFT, WHICH CAUSED THE TIRES TO WEAR DOWN. THE VEHICLE WAS TAKEN A LOCAL DEALER (RAY BRANDT MAZDA LOCATED AT 1884 WESTBANK EXPY HARVEY, LA 70058) WHERE IT WAS DIAGNOSED THAT THE LOWER CONTROL ARM NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE, BUT THE AUTOMATED SYSTEM DIRECTED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 34,421.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 MAZDA CX-5
    - WICHITA, KS

    TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 MAZDA CX-5
    - GWYNN OAK, MD

    TL* THE CONTACT OWNS A 2016 MAZDA CX-5. WHILE THE VEHICLE WAS AT A COMPLETE STOP, THE ENGINE REVVED. THE CONTACT'S VEHICLE INDEPENDENTLY SURGED FORWARD AND CRASHED INTO THE PRECEDING VEHICLE. THE CONTACT'S VEHICLE CONTINUED TO SURGE AND CRASHED INTO A POLE. THE DRIVER AND PASSENGER FRONTAL AIR BAGS DEPLOYED. THE CONTACT SUSTAINED INJURES TO THE CHEST AND ARMS, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT BODY GARAGE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 28,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 MAZDA MAZDA3
    - GARLAND, TX

    ONE OF THE TWO ELECTRICALS BROKE LOOSE THAT'S CONNECTED TO THE BATTERY THAT STARTS THE CAR. MY CAR LITERALLY STALLED OUT ON ME IN THE MIDDLE OF AN INTERSECTION. I WAS ALMOST HIT BECAUSE OF THAT. ANOTHER ISSUE IS MY RIGHT BACK TIRE. ONE OF THE LUG NUTS WON'T COME OFF AND THAT IS A SAFETY ISSUE. IF SOMETHING HAPPENS TO MY TIRE, I'M NOT GOING TO BE ABLE TO GET A NEW TIRE TO REPLACE THE OLD ONE. ANOTHER ISSUE IS THE LIGHT ON THE CEILING OF MY CAR BROKE. THE WIRES ARE EXPOSED. MY DASHBOARD IN MY CAR IS ALSO MELTING.

    Source: NHTSA WEB SITE
  • 2012 MAZDA CX-7
    - OKLAHOMA CITY, OK

    TL* THE CONTACT OWNS A 2012 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER, BOB MOORE, CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 MAZDA MAZDA5
    - ENDICOTT, NY

    TL* THE CONTACT OWNS A 2012 MAZDA 5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE MAZDA DEALER (MATTHEWS MAZDA; 3013 OLD VESTAL RD B, VESTAL, NY 13850; (607) 729-6261) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 800-222-5500 AND DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 MAZDA CX-7
    - NEW YORK, NY

    TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 MAZDA CX-5
    - EASTHAM, MA

    TPMS (TIRE PRESSURE MONITORING SYSTEM) FAILS REPEATEDLY ON THIS AND OTHER MODELS OF MAZDA; REQUIRED TO BE OPERATING FOR SAFETY INSPECTION, BUT DOES NOT WORK. REPLACEMENT ANNUALLY AT INSPECTION TIME IS NOT SAFE, BUT SEEMS TO BE THE ONLY ANSWER - THEY COST OVER $100 EACH TO REPLACE!

    Source: NHTSA WEB SITE
  • 2010 MAZDA MAZDA3
    - SAN FRANCISCO, CA

    ABS LIGHT COMES ON INTERMITTENTLY WHEN DRIVING. DSC (STABILITY CONTROL) LIGHT ALSO COMES ON, SINCE IT RELIES ON ABS WORKING TO BE EFFECTIVE. IN THIS MODE, HYDRAULIC BRAKE FUNCTIONS REMAIN, BUT SAFETY IS REDUCED WITHOUT ABS ACTIVE: DIRECTIONAL CONTROL IN A SKID IS NOW NON-EXISTENT, AND EMERGENCY SWERVES CAN BECOME WILD AND HIGHLY ERRATIC. SAFELY HANDLING EMERGENCY OR EVASIVE MANEUVERS IS SIGNIFICANTLY REDUCED. DIAGNOSTIC CODES IN THE CAR'S COMPUTER SHOW C0020, U0415

    Source: NHTSA WEB SITE