MAZDA Complaints

MY VEHICLE WAS RECALLED EXACTLY 10 MONTHS AGO UNDER MAZDA # 9716H, NHTSA # 16V593000. THIS IS A SAFETY RELATED RECALL, AS STEERING CONTROL MAY BE LOST. AFTER 10 MONTHS, PARTS ARE STILL NOT AVAILABLE. I AM PUTTING MY FAMILY AT RISK EVERY TIME WE TRAVEL IN THIS VEHICLE. HOW CAN A CAR BE RECALLED AS A SAFETY RISK AND NO PARTS AVAILABLE FOR ALMOST A YEAR? WHAT ARE THE NHTSA AND MAZDA DOING ABOUT THIS? IF MY CAR LOSES STEERING AND AN ACCIDENT RESULTS, WHO IS RESPONSIBLE?

THE PASSIVE RESTRAINT LIGHT IS FLASHING SAYING THAT THE AIR BAGS WILL NOT DEPLOY IF A ACCIDENT OCCURS? THIS SEEMS TO BE A PROBLEM ON OTHER YEAR MODELS AS WELL.

SIMILAR TO COMPLAINTS I HAVE SEEN FROM OTHER OWNERS OF THIS CAR, CLUTCH UNEXPECTEDLY GAVE OUT AROUND 30,000 MILES. DRIVER WAS PROFICIENT IN MANUAL TRANSMISSION AND INCIDENTS WOULD SUGGEST A CLUTCH PROBLEM UNTIL CLUTCH FAILED AND CAR COULD NOT ACCELERATE ON HIGHWAY.

TL* THE CONTACT OWNS A 1998 MAZDA PROTEGE. WHILE DRIVING VARIOUS SPEEDS, THE IGNITION SWITCH ALONG WITH THE KEYS BECAME HOT TO THE TOUCH WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE DIAGNOSIS WAS UNKNOWN. THE CONTACT STATED THAT THE INDEPENDENT MECHANIC ORDERED UNKNOWN PARTS TO REPAIR THE VEHICLE. THE CONTACT CALLED SKYLAND MAZDA AT (828) 667-52132 AND THE MANUFACTURER. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V674000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.

TL* THE CONTACT OWNS A 2010 MAZDA 3. THE CONTACT STATED THAT THE DRIVER'S SEAT FAILED. THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE AT NAPLETON SUBARU MAZDA INC (1555 EAST RAND ROAD ARLINGTON HEIGHTS, ILLINOIS 60004, PHONE: 847-255-5700). THE DRIVER'S SEAT WAS INSPECTED DUE TO FEELING LOOSE WHILE DRIVING. IT WAS DISCOVERED THAT THE DRIVER'S SEAT LINKAGE FAILED. THE CONTACT WAS INFORMED THAT THE DRIVER'S SEAT WAS A POWER SEAT AND NOT MANUAL; THEREFORE, THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V082000 (SEATS). THE RECALL ONLY INCLUDED THE MANUAL SEATS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 34,355. UPDATED 07/18/17*LJ *JS

TAKATA INFLATORS: NHTSA RECALL # 17V-011 HAS NOT BEEN REPAIRED FUEL PUMP FAULTY: NHTSA RECALL # 16V-793 HAS NOT BEEN REPAIRED

THE TRANSMISSION HAS BEEN REPLACED TWICE NOW. EVEN AFTER WE GET IT FIXED IT STILLS JERKS AND SOUNDS LIKE THE ENGINE IS GOING TO FALL OUT. IT HAS A TERRIBLE TIME SHIFTING FROM 1ST TO 2ND AND SOMETIMES WHEN YOU PUT IT IN REVERSE IT JUMPS AND SOUNDS LIKE IT IS GOING TO FALL OUT. MY DAD IS 94 YEARS OLD AND NEEDS THIS CAR TO WORK. HE DOESN'T NEED TO GO OUT AND BUY ANOTHER ONE OR SPEND ANOTHER $1800 OR SO TO GET THIS ONE FIXED. I HAVE READ A LOT OF COMPLAINTS ABOUT THIS CAR AND THE TRANSMISSION AND I FEEL MAZDA NEEDS TO MAKE IT RIGHT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V012000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS) OVER A YEAR AGO. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (PUTMAN MAZDA LOCATED ON 65 CALIFORNIA DR, BURLINGAME, CA (650) 558-5685) WHO STATED THAT THE RECALL PARTS WERE NOT AVAILABLE AND ADDED HER NAME TO A WAIT LISTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AS THE WAIT TIME WAS OVER AN HOUR WHEN THE CONTACT TRIED TO CONTACT THE MANUFACTURER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 MAZDA 6. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO CLYDE LYNN COLLISION CENTER; HOWEVER, IT HAD NOT YET BEEN DETERMINED IF IT WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V594000 (AIR BAGS) AS A POSSIBLE CAUSE OF THE FAILURE. THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE FAILURE MILEAGE WAS NOT PROVIDED.