MAZDA Complaints

TL* THE CONTACT OWNS A 2010 MAZDA 3. WHILE DRIVING UNKNOWN SPEEDS, THE SEAT DETACHED FROM THE BRACKETS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V082000 (SEATS). THE CONTACT CALLED A LOCAL DEALER (DIAMOND MAZDA LOCATED AT 10968 AIRLINE HIGHWAY BATON ROUGE, LA 70816 225-295-3900) AND WAS INFORMED THAT THEY WERE NO LONGER IN BUSINESS AFTER SEVERAL ATTEMPTED PHONE CALLS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V012000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (MIKE RAISOR FORD LOCATED AT 2051 SAGAMORE PKWY S, LAFAYETTE, IN 47905; (765) 447-9444). THE DEALER STATED THAT THE AIR BAGS DID NOT NEED TO BE REPLACED BECAUSE THE AIR BAG INDICATOR DID NOT ILLUMINATE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

RECEIVED A RECALL NOTICE OCTOBER 2016 CONCERNING A RECALL FOR THE FRONT LOWER CONTROL ARMS - SAFETY RECALL 9716H. THE NOTICE STATED THAT REPAIR PARTS WERE NOT AVAILABLE. IT'S NOW JUNE 2017 AND THE REPAIR PARTS ARE STILL NOT AVAILABLE. JUST SPENT 30 MINUTES ON HOLD TRYING TO SPEAK WITH SOMEONE AT MAZDA -- FINALLY GAVE UP AND HUNG UP. I'M FILING THIS COMPLAINT BECAUSE IN NO WAY WOULD THIS BE CONSIDERED A TIMELY RESOLUTION OF THIS PROBLEM. I WANT MY CAR REPAIRED!

TL* THE CONTACT OWNS A 2006 MAZDA MPV. WHILE DRIVING VARIOUS SPEEDS, IDLING, OR DRIVING UPHILL, THE CONTACT HEARD A KNOCKING NOISE COMING FROM ENGINE CYLINDER NUMBER SIX. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED THE SIERRA MAZDA DEALER IN BIRMINGHAM, AL. THE CONTACT WAS INFORMED THAT THERE WAS NO OPEN RECALL ON THE VEHICLE. THE CONTACT NOTIFIED THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V012000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE GARDEN CITY MAZDA DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

BRAKES HAVE BECOME VERY SQUISHY AND UNRESPONSIVE AND THERE IS A HISSING SOUND WHEN DEPRESSED. THIS IS A 2012 MAZDA BUT IT ONLY HAS 23.5K MILES ON IT. THIS HAPPENED ALL OF A SUDDEN AND WITHOUT WARNING AND MAKES THE VEHICLE VERY DANGEROUS TO DRIVE. IT IS BECOMING PROGRESSIVELY WORSE, WILL BE TAKING TO THE DEALERSHIP FOR REPAIR UNDER SUPPOSED EXTENDED WARRANTY.

TAKATA RECALL AND BALL JOINT SUSPENSION RECALL. IT HAS BEEN A CHALLENGE SCHEDULING AN APPOINTMENT TO FIX THESE PROBLEMS. WAS SCHEDULED TO HAVE THE AIR BAGS REPLACE BUT A DAY BEFORE THE APPOINTMENT,DEALERSHIP CANCELLED DUE TO AIR BAG DELIVERY ISSUES. CALLED TODAY TO SCHEDULE BUT THEY SAID, MAZDA PUT A HOLD ON ALL REPAIRS SINCE THE AIRBAGS THE PREVIOUSLY RECEIVED WAS JUST A TEMPORARY FIX AND THEY ARE STILL WAITING ON THE PERMANENT SOLUTION.

CAR EXPERIENCED ENGINE FAILURE. ENGINE RECEIVED PROPER CARE AND OIL CHANGES EVERY 3000 MILES. CERTIFIED MAZDA MECHANIC DETERMINED THE ISSUE WAS DUE TO ENGINE FAILURE DUE TO FAULTY APEX SEALS. BECAUSE OF THIS THE CAR IMMEDIATELY LOST ENGINE POWER AND COULD NOT BE DRIVEN. WAS REQUIRED TO BUY NEW ENGINE. THE VEHICLE WAS STATIONARY AT THE TIME.

TL* THE CONTACT OWNS A 2004 MAZDA RX-8. AFTER THE VEHICLE WAS TAKEN TO MAZDA OF GEORGETOWN TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V793000 (FUEL SYSTEM, GASOLINE), THE CONTACT NOTICED A LACK OF ACCELERATION. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V354000 (FUEL SYSTEM, GASOLINE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO O'REILLY AUTO PARTS WHERE IT WAS DIAGNOSED THAT THE VEHICLE'S SECONDARY AIR INJECTION SYSTEM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,523. PARTS DISTRIBUTION DISCONNECT.

THE FORWARD FRAME RAILS ARE SEVERELY RUSTED, COMPROMISING THE FUNCTION OF THE BUMPERS GREATLY INCREASING THE LIKELIHOOD OF INJURY IN THE EVENT OF A FRONT COLLISION. CORROSION IS NOT READILY APPARENT, SUGGESTING THAT MOST PEOPLE ARE UNAWARE THAT THEIR VEHICLE'S SAFETY HAS BEEN COMPROMISED.