MAZDA Complaints

WHILE MAKING A RIGHT TURN, SUDDENLY LOST ALL STEERING WITH CAR GOING STRAIGHT ACROSS LANE. "POWER STEERING MALFUNCTION" WARNING LIGHT APPEARED, THEN STEERING RETURNED. "DSC MALFUNCTION" WARNING LIGHT REMAINED ON AND "TPMS MALFUNCTION" WARNING LIGHT REMAINED ON. IF THERE WAS A CAR IN OPPOSITE LANE, WOULD HAVE RAN INTO. ONCE CAR WAS RESTARTED, ALL WARNINGS DISAPPEARED. BRINGING INTO DEALER 5/11.

POWER STEERING FAILED AT ONLY 85000 MILES, ALMOST CAUSED ME TO CRASH WITH MY TWO TODDLERS IN THE BACK SEATS!!! NOW IT IS GOING TO COST ME OVER 2K TO FIX IT, I AM A MILITARY WIFE, IN GERMANY, AND ALMOST CRASHED DUE TO MAZDA'S LACK OF QUALITY!!!!

MAZDA HASN'T BEEN ABLE TO MAKE RECALL PARTS AVAILABLE IN A TIMELY MANNER RESULTING IN MY LOWER CONTROL ARM/BALL JOINT TO BREAK AWAY FROM MY TIRE CAUSING ME TO LOOSE STEERING WHILE TURNING. ALSO BEING BROKE DOWN ON RAILROAD TRACKS AND NEEDED TO GET MY CAR AND MYSELF TO SAFETY. MY CAR HAD TO BE LIFTED WITH EQUIPMENT TO BE MOVED RESULTING IN BOTH LEFT AND RIGHT FRONT FENDER DAMAGE! THIS IS VERY INCONSIDERATE AND POOR BUSINESS MANNER!!!

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MAZDA 5. THE CONTACT RECEIVED NOTIFICATION OF A MANUFACTURER RECALL FOR THE AIR BAGS AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER STATED THAT THE PARTS WERE ON A NATIONAL BACKORDER. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE VIN AND NHTSA CAMPAIGN NUMBER WERE NOT AVAILABLE. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

THE VEHICLE'S AIRBAG WARNING IS ON. THE WARNING LIGHT FLASHES A NUMBER OF TIMES, THEN PAUSES FOR A FEW SECONDS, AND THEN BEGINS AGAIN. THE PROBLEM IS PROBABLY DUE TO THE FAILURE OF THE CONTROL MODULE AND THIS PART IS NO LONGER AVAILABLE FROM THE MANUFACTURER OR FROM REMANUFACTURERS. THE AIRBAG IS A SAFETY ITEM AND THUS MUST BE OPERABLE. THE MANUFACTURER, MAZDA, MUST MAKE THIS REPAIR OR MAKE THE PART AVAILABLE.

TL* THE CONTACT OWNS A 2010 MAZDA MAZDA3. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT BELT BUCKLE FAILED. THE PASSENGER ATTEMPTED TO UNFASTEN THE SEAT BELT, BUT THE BUCKLE FAILED TO UNLOCK AND FORCEFULLY SECURED THE PASSENGER. THE CONTACT HAD TO CUT THE SEAT BELT IN ORDER TO RELEASE THE PASSENGER. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 120,000.

TL* THE CONTACT OWNS A 2007 MAZDA 3. WHILE DRIVING APPROXIMATELY 3 MPH, THE STEERING ABILITY SEIZED AND THE STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE POWER STEERING UNIT FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS DRIVEN NORMALLY AFTER THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 155,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR FLASHED AND REMAINED ILLUMINATED. THE CONTACT LATER RECEIVED NOTIFICATION OF A MANUFACTURER RECALL CONCERNING THE AIR BAGS. THE DEALER SCHEDULED THE APPOINTMENT AND INDICATED THAT THEY SERVICED THE RECALL; HOWEVER, DAYS AFTER THE REPAIR, THE AIR BAG INDICATOR CONTINUED TO FLASH RANDOMLY. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOTIFIED THAT THE REMEDY PROVIDED NO SOLUTION AND REFUSED TO SERVICE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION.THE NHTSA CAMPAIGN NUMBER WAS NOT PROVIDED. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 08/24/17*LJ *CN

WHILE DRIVING THE CAR ON THE HIGHWAY AT THE SPEED OF ABOUT 50 MPH THE FUEL LEAKED FROM THE TANK. IT TOOK ABOUT 40 MINUTES FOR HALF A TANK EMPTY. I NOTICED THE LEAK AFTER REACHING HOME WHERE I COLLECTED REST OF THE GAS BELOW THE CAR.

TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.