MAZDA Complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE DEALER BUT THERE WAS NO ANSWER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2015 MAZDA CX-5. THE CONTACT STATED THAT THE LIFTGATE INDEPENDENTLY FELL AND STRUCK THE CONTACT'S DAUGHTER IN THE HEAD. MEDICAL ATTENTION WAS NOT RECEIVED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 MAZDA 5. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE) WAS RECEIVED IN SEPTEMBER OF 2013. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

SUNROOF SUDDENLY EXPLODED WHILE DRIVING ON THE FREEWAY. THIS HAPPENED ON 4/30 AT AROUND 10:30AM, 280 SOUTHBOUND ABOUT 1/2 MILE BEFORE THE MILLBRAE EXIT. SUDDENLY HEARD A LOUD BOMB NOISE THEN FOUND OUT MY SUNROOF WAS SHATTERED INTO MANY PIECES. I HAD THE SHADE OPENED ABOUT 2 INCHES, SOME OF THE GLASS PIECES GOT BLOWN INTO THE CABIN. ONE PIECE OF THE GLASS PIERCE INTO THE ARMREST. THERE WERE NO OVERPASS, OR LARGE TRUCK AROUND MY CAR WHEN THIS HAPPENED. I COULD BE 100% SURE IT WASN'T HIT BY ANY EXTERNAL OBJECT. MY WIFE, MY 10MONTH OLD SON AND I WERE IN THE CAR. IF THE SHADE WAS FULLY OPENED, THE SHATTERED GLASS PIECES WOULD HAVE GOT INTO OUR FACE AND EYES. OR EVEN SERIOUSLY INJURED OR KILL MY 10 MONTHS OLD SON. I HAVE FOUND ONLINE THERE ARE MANY CASES OF SUNROOF EXPLODING. PLEASE NHTSA, YOU NEED TO DO SOMETHING ABOUT THIS FOR THE SAFETY OF THE MASS AND PUT PRESSURE ON THE MANUFACTURERS TO BE RESPONSIBLE FOR THIS.

TL* THE CONTACT OWNS A 2013 MAZDA CX-5. THE CONTACT STATED THAT THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED AND THE VENT FUNCTIONS FAILED FOR THE AIR CONDITIONING AND HEATING. THE VEHICLE WAS TAKEN TO A DEALER FOR FURTHER DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT YET BEEN NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 48,541. ..UPDATED 08/31/17 *BF HEATER CORE FAILURE AND FAULTY COOLANT. UPDATED 9/27/18*JB

GOT IN MY CAR, STARTED BACKING OUT OF THE DRIVEWAY, HEARD A LOUD POP UNDER THE DRIVER'S SEAT, AND NOTICED THE FRONT LEFT PART OF THE SEAT WAS PULLING UP FROM THE FRAME BY AN INCH OR TWO. UPON CLOSER INSPECTION I NOTICED THE WELD THAT SECURES THE SEAT TO THE FRAME BROKE. I AM NOT A LARGE GUY (~170 LBS) NOR AM I ROUGH WITH THE SEAT. AFTER A BIT OF SEARCHING, IT SEEMS THIS IS A RATHER WIDESPREAD ISSUE WITH 2010 MAZDA 3S AND IT OBVIOUSLY A SAFETY CONCERN.

LOW BEAM HEADLIGHTS CONTINUOUSLY NEED REPLACING...AVERAGING A SET EVERY SIX MONTHS. THE BULBS ARE BLOWN WHEN FIRST TURNED ON OR WHILE DRIVING ON THE HIGHWAY. EXTREMELY DANGEROUS AT NIGHT IN RURAL AREAS. DO NOT USE LIGHTS DURING THE DAY UNLESS RAINING.

MY CAR WILL LUNGE FORWARD WHEN IDLE AND WITH MY FOOT ON THE BRAKE. IT'S VERY DANGEROUS AND HAS NEARLY CAUSED AN ACCIDENT ON SEVERAL OCCASIONS. THIS HAS BEEN OCCURRING SINCE I BOUGHT THE CAR USED IN 2013.

DRIVING ON A TWO LANE HIGHWAY AT 65 MPH WHEN THE CAR SUDDENLY PULLED TO THE LEFT. CAR WENT OFF THE HIGHWAY RESULTING IN A TOTAL LOSS. PART OF THE STEERING RACK AND PINION MAY HAVE CRACKED. WHEN LOOKING AT THE PART IT APPEARS TO HAVE AN OLD CRACK ALONG WITH A FRESH LOOKING BREAK.

STARTED VEHICLE AND POWER STEERING LIGHT CAME ON, NO POWER STEERING AVAILABLE. WENT OUT LESS THAN 2 MINUTES LATER. DROVE TO WORK AND AFTER WORK STARTED VEHICLE. LIGHT CAME ON AGAIN, NO POWER STEERING, AND REMAINED THAT WAY INTERMITTENTLY FOR 45 MINUTE DRIVE HOME, MOSTLY ON. VEHICLE PARKED SINCE.