MAZDA Complaints

ON SUNDAY, APRIL 9, 2017, WHILE DRIVING IN ARIZONA ON I-10 EASTBOUND NEAR THE CHANDLER EXIT OF WARNER. MY WIFE AND I HEARD A LOUD NOISE LIKE GLASS BREAKING, WE LOOKED AROUND THE CAR TO SEE WHICH PASSENGER WINDOW MAY HAVE BROKEN AND REALIZED NONE HAD. UPON REACHING OUR HOME AND EXITING THE VEHICLE WE LEARNED THAT THE SUNROOF HAD EXPLODED. LUCKILY FOR US I HAD THE SHIELD CLOSED SO NO GLASS WAS SPRAYED ON US. LIKE SEVERAL OF THE OTHER PEOPLE THAT HAVE HAD THE SAME PROBLEM OVER THE PAST YEARS, WE WERE NOT NEAR AN OVERPASS, ANOTHER CAR AND IT LOOKED LIKE IT HAPPENED FROM INSIDE OUT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

DRIVING ON FREEWAY AT APPROXIMATELY 63 MPH, HEAT WAS ON IN VEHICLE, ALL WINDOWS CLOSED. VERY LIGHT TRAFFIC. HUGE EXPLOSION IN CABIN, GLASS FLYING ALL OVER. I PULLED OFF THE FREEWAY, FOUND THE SUNROOF EXPLODED WITH THE SUNSHADE PARTITION OPEN. THE GLASS WAS PROTRUDING UPWARD. NO INDICATIONS OF A ROCK OR OTHER ITEM STRIKING THE WINDOW. WE HAD GLASS SHARDS IN OUR SCALP THAT WE PICKED OUT AFTER REPEATED WASHINGS. OUR HANDS WERE CUT TRYING TO CLEAR OUT THE REMAINING BROKEN GLASS. NO PRIOR PROBLEMS WITH THE SUNROOF. THE SUNROOF HADN'T BEEN USED THE DAY OF THE EXPLOSION.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE PROGRESSING FROM THE FRONT OF THE VEHICLE. THE DEALER INSPECTED THE VEHICLE EIGHT MONTHS PRIOR TO THE NOISE WAS HEARD AND STATED THAT THE VEHICLE COULD BE DRIVEN. UPON LEAVING THE DEALER, THE CONTACT NOTICED EXTENSIVE SMOKE COMING FROM THE REAR EXHAUST THAT AFFECTED THE CONTACT'S VISIBILITY. THE DEALER REPLACED THE TURBO, WHICH FAILED PREMATURELY. IN ADDITION, THE DEALER INDICATED THAT THEY REPAIRED AN AIR BAG RECALL, BUT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED NEAR THE FRONT PASSENGER SIDE. THE CONTACT HAD TO TURN THE SYSTEM OFF WITH A SWITCH IN THE GLOVE BOX DUE TO THE FAILURE. THE DEALER WAS ASKED MONTHS AGO BY THE CONTACT TO COMPLETE THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION), BUT THE MANUFACTURER HAD NOT YET SUPPLIED THE REMEDY AND PARTS TO RECEIVE THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.

TL* THE CONTACT OWNED A 2004 MAZDA B23S. WHILE ATTEMPTING TO MAKE A TURN, ANOTHER VEHICLE CRASHED INTO THE FRONT OF THE CONTACT'S VEHICLE. THE AIR BAGS (INCLUDING A REPAIRED RECALLED AIR BAG) DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER WAS UNINJURED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER DECLARED DESTROYED AND TOWED AWAY BY THE INSURANCE COMPANY. THE FAILURE MILEAGE WAS APPROXIMATELY 51,117.

TL* THE CONTACT OWNS A 2016 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V644000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2008 MAZDA CX-9. THE CONTACT STATED THAT THE VEHICLE WAS UNABLE TO START. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE BATTERY WAS RECHARGED AND THE VEHICLE OPERATED AS NORMAL BUT THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 133,000.

TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE) HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE VIN TOOL CONFORMS PART NOT AVAILABLE UPDATED 06/13/17*LJ *CN

BODY: ABOUT ONE MONTH AFTER I PURCHASED THE VEHICLE, THE PAINT BECAME BRITTLE. THERE IS A LARGE ROCK CHIP, SCRATCHES ON THE HOOD, AND CHIPS ON THE DOOR. ELECTRICAL: THE SEAT HEATER ON THE DRIVER'S SIDE TURNS ON INTERMITTENTLY WITHOUT THE POWER BEING TURNED ON. TRANSMISSION: THE RMSS CONTINUE TO INCREASE WHEN I TAKE MY FOOT OFF OF THE GAS AT HIGH SPEEDS (INTERSTATE). I DO NOT HAVE THE CRUISE CONTROL ON. THEY REV ABOUT 10,000 AND THEN COME BACK DOWN.