MAZDA Complaints

View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2007 MAZDA CX9
    - SOUTH HOLLAND, IL

    TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 MAZDA CX-9
    - WEST CHESTER, OH

    DRIVER SIDE EXTERIOR MIRROR VIBRATES AT HIGHER SPEEDS AND HAS NOTICEABLE SHAKING. SAFETY DISTRACTION WHILE DRIVING.

    Source: NHTSA WEB SITE
  • 2007 MAZDA CX-7
    - CORTLAND, NY

    TL* THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 MAZDA CX-7
    - MARYSVILLE, WA

    WAITING ON REPAIR PARTS FROM AUG 2016 RECALL NOTIFICATION.. AUG 10,2016 MANUFACTURER RECALL NUMBER-9716H NHTSA RECALL NUMBER-16V-593 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE AS A RESULT OF THIS LOOSENESS, A RATTLE MAY OCCUR AT BALL JOINT OF LOWER CONTROL ARM. AFTER EXTENDED OPERATION IN SUCH CONDITION, THE BALL JOINT AND LOWER CONTROL ARM MAY SEPARATE, CAUSING A LOSS OF STEERING CONTROL AND INCREASING THE RISK OF A CRASH. IT HAS BEEN 8 MONTHS SINCE BEING NOTIFIED AND THEY STILL HAVE NOT RECEIVED THE REPLACEMENT PARTS TO REPAIR THIS ISSUE.

    Source: NHTSA WEB SITE
  • 2010 MAZDA MAZDA3
    - ARLINGTON, TX

    THE DASHBOARD IS DETERIORATING AND IS TURNING SOFT AND GOOEY. IT CAN EASILY BE GOUGED BY A FINGERNAIL.

    Source: NHTSA WEB SITE
  • 2007 MAZDA CX-7
    - SELDEN, NY

    TL* THE CONTACT OWNS A 2007 MAZDA CX-7. WHILE MAKING AT LEFT TURN AT 20 MPH, THE VEHICLE INDEPENDENTLY VEERED TO THE RIGHT WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER SIDE CONTROL ARMS AND BALLS JOINTS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION). THE FAILURE MILEAGE WAS 109,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 MAZDA CX-5
    - CARTERET, NJ

    I WAS INVOLVED IN AN ACCIDENT IN DECEMBER 2016. I HIT THE SIDE OF ANOTHER VECHILE AND MY PASSENGER FRONT BY THE TIRE WAS DAMAGED.THE PASSENGER SIDE AIRBAG CAME OUT WHICH IT SHOULD NOT HAVE DUE TO THE MINIMAL DAMAGE TO OF THE CAR. I WILL ATTACH THE ESTIMATE TO THIS COMPLAINT. SINCE THIS WAS AROUND THE HOLIDAYS I KNEW MY CAR WOULD BE DELAYED. THIS WAS BY FAR THE WORST EXPIERENCE I HAVE DEALT WITH FOR A MONTH AND HALF AND TODAY I REALIZED MAZDA'S NEGLIGENCE PLAYED A HUGE ROLE WITH EXPENSE AND STRESS OF MY CAR. I HAVE NEVER RECEIVED NOTICE ABOUT A RECALL ON THE SIDE PASSENGER AIR BAG. I THINK MADZA SHOULD BE RESPONIBLE FOR PAYING THE DAMAGES OF MY AIRBAG COMING OUT AND ALSO THE LABOR, TIME AND RENTAL EXPENSES FOR THE DELAY OF MY CAR. I CAN NOT BELIEVE I'M FINDING OUT 4 MONTHS LATER THAT THEIR WAS A RECALL. IF I KNEW THIS I WOULD OF HAD MAZDA FIX MY CAR TO BEGIN WITH INSTEAD OF GOING THROUGH SO MUCH STRESS. THE DELAY OF MY CAR BEING FIXED WAS DUE TO THE FACT THE AUTO SHOP COULD NOT FIX MY PASSENGER AIRBAG LIGHT AND HAD TO HAVE THE ADJUSTER COME BACK OUT TO LOOK AT IT. THEY ALSO NEEDED TO GET THE TECHNICIAN TO COME OUT TO HELP THE PROGRAM AND THEY JUST COULDN'T FIGURE IT OUT. ONCE THEY FIGURED IT OUT MY AIR/HEAT WASN'T COMING ON, NONE OF THE INTERIOR LIGHTS WOULD WORK. THIS CAUSED ME TO GO BACK TO THE AUTO BODY SHOP FOR ANOTHER DAY WITHOUT MY CAR WITH A RENTAL. I BLAMED GEICO AND THE AUTO BODY SHOP BUT MAZDA IS RESPONIBLE. I SPENT SO MUCH MONEY ON THIS PROCESS. I'M VERY DISSAPPOINTED.

    Source: NHTSA WEB SITE
  • 2014 MAZDA CX-5
    - NEWPORT, OR

    TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER AND DEALER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 MAZDA CX-9
    - FAIRPORT, NY

    TAKATA RECALL: THIS RECALL HAS NOT BEEN REPAIRED WITHIN A REASONABLE AMOUNT OF TIME (IT HAS BEEN ALMOST AN ENTIRE CALENDAR YEAR). I UNDERSTAND THERE ARE MILLIONS AFFECTED, BUT SERIOUS INJURY OR DEATH COULD RESULT! I FEAR FOR MY FAMILY AND YOUNG CHILD, WHEN WILL THIS BE RESOLVED???

    Source: NHTSA WEB SITE
  • 2008 MAZDA TRIBUTE
    - BLUE ISLAND, IL

    WHILE DRIVING BACK IN 2016 JUST BEFORE CHRISTMAS AROUND DEC 14,2016 MY POWER STEERING IN THE TRIBUTE WENT COMPLETELY OUT!!! MAZDA TRIBUTE 2008 I RECEIVED A RECALL CARD IN THE MAIL STATING THAT I SHOULD BRING THE DEFECTIVE CAR IN I DID WHICH WAS AUGUST 2016, AS OF TODAY THEY CLAIM THE DEALERSHIP CLAIM THAT MY ISSUE WAS LOOKED AT REPROGRAMMED ALL SENSORS WERE CHECKED PERTAINING TO THIS ISSUE CONCERNING MY ELECTRICAL SENSOR. THE TECH ADVISOR SAID THEY PERFORMED THE RECALL SPECIFIED IN CARD LETTER, THE SIGNALING OF THE TORQUE SENSOR WAS POORLY MISFIRING TO THE ASSIST. WELL UNKNOWN TO MY KNOWLEDGE THEY DID NO SUCH THING!!! THERE IS A SERIOUS RECALL CONCERNING THIS ISSUE 'I'VE GONE BACK IN SPOKEN WITH TECH MANAGERS AND GOT CHARGED 65.00 FOR DIAGNOSTIC TESTING FOR A POWER STEERING FAULTY SENSOR NOT FIRING TO THE PSCM DUE TO THE FACT CLAIMED THEY FIXED THE PROBLEM WHY HAVE MY POWER STEERING GONE COMPLETELY OUT 3-4 MONTHS LATER?? IF THEY PERFORMED THE ELECTRICAL MODULE SENSORY PROGRAMMING AT FIRST NOT FEELING THIS AT ALL VERY DISATISFIED CUSTOMER

    Source: NHTSA WEB SITE