MAZDA Complaints
View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2007 MAZDA CX-7- SAN DIEGO, CA
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. WHILE ACCELERATING FROM A STOP LIGHT, THERE WAS A LOUD BALLOON POP NOISE. THE CONTACT NOTICE SMOKE COMING FROM THE HOOD OF THE VEHICLE. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND EXITED THE VEHICLE BEFORE IT CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 141,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 MAZDA MAZDA6- SUMMERVILLE, SC
TAKATA RECALL, MAZDA DEALER, HAS FAILED TO IMPLEMENT RECALLS IN A TIMELY MANNER. SCHEDULED SERVICE FOR RECALL REPAIR. DELIVERED TO DEALER, RETURNED LATER TO PICK UP VEHICLE AND WAS INFORMED THEY DID NOT HAVE REPAIR PART COMPONENTS ON HAND. THEY AGREE TO NOTIFY ME WHEN AVAILABLE TO RESCHEDULE REPAIR. HAVE RECEIVED THREE NOTICES FROM MAZDA SINCE, ASKING ME IF I NO LONGER HAD THE VEHICLE. NEVER CONTACTED TO RESCHEDULE REPAIR.
Source: NHTSA WEB SITE -
2007 MAZDA CX-7- PALMER, AK
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURE EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 MAZDA CX-5- RESERVE, LA
TL* THE CONTACT OWNS A 2013 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 MAZDA MAZDA3- PEACHTREE CITY, GA
THE CLUTCH FAILED AT 7000 MILES. DEALER, HENNESSEY MAZDA IN ATLANTA SUBURBS, DENIES RESPONSIBILITY, WILL NOT HONOR WARRANTY, ATTRIBUTES FAILURE TO DRIVER MISUSE. DRIVER DENIES "'RIDING THE CLUTCH" AND MAJORITY OF USE WAS HIGHWAY TRAVEL. DEALER QUOTED REPAIR COST AT $1600, LATER REDUCED TO $1126. CLUTCH FAILED AT TRAFFIC LIGHT NEAR RESIDENCE. DRIVER WAS THEN UNABLE TO SHIFT INTO FIRST GEAR; CAR BECAME DISABLED AT TRAFFIC INTERSECTION.
Source: NHTSA WEB SITE -
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2014 MAZDA CX-5- SPOONER, WI
TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (LATCHES/LOCKS/LINKAGES) FOR THE DOOR HATCH; HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 MAZDA CX-5- PORTLAND, OR
TL* THE CONTACT OWNS A 2015 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 MAZDA CX-5- REXFORD, NY
TL* THE CONTACT OWNS A 2015 MAZDA CX5. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 MAZDA MAZDA6- NORFOLK, VA
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MAZDA MAZDA6. THE CONTACT STATED THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V012000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,200. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 MAZDA CX-9- PHILADELPHIA, PA
TAKATA RECALL, THIS RECALL HAS NO FIX YET. IT HAS BEEN A LONG TIME. I CAN NOT HAVE ANYBODY SIT IN THE PASSENGER SEAT, WHICH IS VERY VERY INCONVENIENT.
Source: NHTSA WEB SITE