MAZDA Complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MAZDA MPV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V354000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2008 MAZDA TRIBUTE. WHILE PULLING OUT OF A PARKING LOT AT AN UNKNOWN SPEED, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. IN ADDITION, WHILE DRIVING AT LOW SPEEDS, THE STEERING WHEEL VIBRATED VIOLENTLY INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING TORQUE SENSOR NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER NHTSA CAMPAIGN NUMBER: 14V282000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 185,000.

PASSENGER AIRBAG COVER IS CRACKED ALL OVER, WAS TOLD IT WAS FROM THE AIRBAG. DOING THE RECALL FOR THE PASSENGER AIRBAG AND WAITING ON THE FUEL TANK RECALL.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MAXDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V012000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER AND THE INTERIM RECALL NOTICE FROM THE MANUFACTURER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL NOISE, BUT WAS UNABLE TO DETERMINE ITS ORIGIN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. PARTS DISTRIBUTION DISCONNECT.

CAR ENGINE IS MAKING A TICKING NOISE. UPON RESEARCH, SEE THERE WAS A LAWSUIT FILED AGAINST MAZADA FOR TIMING CHAINS. THIS UNBELIEVABLE. THE REPAIR COST IS OVER 1500.00 FOR SOMETHING THEY HAVE KNOW ABOUT FOR YEARS.

THERE HAS BEEN COUNTLESS TIMES WHERE I AM DRIVING AND MY STEERING JUST WANTS TO FAIL. OK SO NOW IT FAILS AND SOMETIMES, WITHOUT WARNING, JERKS MY WHEEL ONE DIRECTION. IF I AM NOT PAYING ATTENTION I COULD EASILY SIDESWIP ANOTHER CAR. IT HAS DONE IT WHILE DRIVING 55 MPH AND I HAVE HIT THE CENTER MEDIUM BENDING MY RIM AND DESTROYING MY TIRE. I HAVE BROUGHT IT INTO THE DEALERSHIP AND THEY CAN NEVER GET IT WITH THE LIGHT ON. I HAVE PAID FOR TWO DIAGNOSTICS WHERE THEY HAVE NOT BEEN ABLE TO DIAGNOS THE ISSUE. THE ONE TIME I GOT IT IN THEY WERE ABLE TO SEE THE LIGHT BUT ONCE THEY PLUGGED THEIR STUFF IN IT DISAPPEARED. THEY THEN SAID THE TERMINALS JUST NEEDED TO GET CLEANED CHARGING ME FOR THAT AND LESS THEN 1 DAY LATER THE ISSUE WAS BACK. SOMETIMES IT ALSO DOES JUST FAIL WHEN SITTING STATIONARY AS WELL AND THE WHEEL JUST STARTS TURNING ITSELF AND EVENTUALLY THE LIGHT COMES ON. PLEASE HELP IN FIXING THIS ISSUE.

I WAS DRIVING ON THE TOLLWAY TO WORK YESTERDAY MORNING, 3/24/2017, I LIGHTLY TAPPED MY BREAKS, AND MY MAZDA 3 JUMPED, HARD BREAKING SENSATION, AND MADE ME SWERVE DUE TO THE CAR MALFUNCTIONING. THE AUTOMATIC TRANSMISSION LIGHT ILLUMINATED AND WENT OFF. YESTERDAY EVENING, I STARTED MY MAZDA 3 TO REVERSE OUT OF A PARKING LOT AND BOTH THE CHECK ENGINE LIGHT AND THE AUTOMATIC TRANSMISSION LIGHT IMMEDIATELY ILLUMINATED AND NEVER WENT OFF. THE GEAR LIGHTS WOULD NOT ILLUMINATE ON MY PANEL. MY MAZDA 3 WOULD REVERSE, BUT IT TOOK A FEW MINUTES TO GET THE CAR TO GO INTO DRIVE. I TOOK MY CAR TO A MECHANIC FIRST THING THIS MORNING, 3/25/2017, AND THE TRANSMISSION NEEDS TO BE REPLACED. WITH NO WARNING AND NO PREVIOUS TRANSMISSION PROBLEMS, ALL THE ELECTRICAL COMPONENTS OF THE TRANSMISSION ARE GONE AND THE TRANSMISSION HAS FAILED. ADDITIONALLY, I TOOK MY CAR TO THE DEALERSHIP ON 3/14/2017, AND NO ONE IN THE SERVICE DEPARTMENT SAID MY TRANSMISSION WAS IN BAD SHAPE OR ABOUT TO COMPLETELY FAIL. I AM NOT THE ONLY MAZDA OWNER WITH THIS PROBLEM, IT SEEMS TO BE A VERY COMMON THEME WITH MAZDAS. MY CAR HAS 88,578 MILES ON IT.

I DISCOVERED ONLY ONE OF MY REAR BRAKES WORN BEYOND THE PAD AND INTO THE METAL BEYOND. I AM DEAF - SO UNKNOWN IF STUCK & SQUEALING OR IF A TECH BULLETIN OR RECALL. THE ONE SIDE APPEARED TO HAVE BEEN STUCK IN THE APPLIED POSITION FULL TIME. MY MOTHER CALLED MAZDA NO INFO - BRING IT IN !! I WILL TRY.

THE POWER TRANSFER UNIT (PTU), AKA TRANSFER CASE ON MY 2008 CX-9 BROKE, WHICH SUBSEQUENTLY DESTROYED A PERFECTLY GOOD TRANSMISSION. THE PTU IS POORLY DESIGNED AND IMPROPERLY FITTED TO THE CX-9 AND THERE ARE HUNDREDS IF NOT THOUSANDS OF CASES OF THE EXACT SAME PROBLEM IN ANY MAZDA USER FORUM. MY MAZDA IS ONLY USED FOR COMMUTING AND COMMON STREET USE. I NOTICED A TOXIC SMELL OF BURNING TRANSFER CASE OIL ON THE EXHAUST, WHICH FILLED THE CABIN. THE REAR WHEELS WOULD NO LONGER DRIVE THE CAR. MAZDA HAS NOT RECALLED THIS PART, AND EVEN WORSE THEY HAVE USED IT IN ALL AWD CX-9 MODELS FROM 2007-2009. IT IS SIMPLY NOT DESIGNED TO HANDLE THE WEIGHT AND POWER OF THIS VEHICLE, AND IS "SEALED" FROM THE FACTORY WITH "LIFETIME OIL" THAT BREAKS DOWN OVER TIME. MAZDA USA HAS EXTENDED THE WARRANTY OF THIS PART, NOTED IN THE SSP92 WARRANTY EXTENSION. BUT MY CAR, WHICH I'VE OWNED AND SERVICED REGULARLY AT MAZDA DEALERS, HAS 120,000 MILES AND MAZDA REFUSED TO OFFER ANY PARTIAL ASSISTANCE TO REPLACE MINE, OR REPAIR THE TRANSMISSION THAT WAS SUBSEQUENTLY DESTROYED. THIS IS A PROBLEM WORTHY OF A RECALL OR CLASS-ACTION LAWSUIT. IT CREATES A DANGEROUS SITUATION WHERE THE REAR WHEELS NO LONGER RECEIVE DRIVE, OIL FROM THE FAILED PTU LEAKS DIRECTLY ON EXHAUST CAUSING NOXIOUS FUMES IN THE CABIN, AND AT WORST CAN LOCK-UP REAR WHEELS IF THE SYSTEM WERE TO SEIZE. MY REPAIR FROM A MAZDA DEALER TOTALED MORE THAN $3,600 WHICH IS MORE THAN 1/3 THE VALUE OF THE CAR.