MAZDA Complaints

TL* THE CONTACT OWNS A 2009 MAZDA 6. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V594000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

WHILE DRIVING THE VEHICLE AT ANY RATE OF SPEED THE STEERING WHEEL LOCKS AND SOMETIMES SHUTS THE CAR DOWN. I WAS TRAVELING AT APPROXIMATELY 65 MILES PER HOUR ON THE HIGHWAY AND THE POWER STEERING LIGHT ON THE DASH ILLUMINATED AND THEN THE STEERING WHEEL LOCKED ,MAKING IT ALMOST IMPOSSIBLE TO STEER AND HAVE CONTROL OF THE VEHICLE..ANOTHER INSTANCE , I WAS IN THE MIDDLE OF MAKING A TURN WHEN THE STEERING WHEEL LOCKED, THIS TIME THE ENTIRE VEHICLE SHUT DOWN FORCING ME TO QUICKLY TRY TO RESTART THE ENGINE.

TL* THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V893000 (SUSPENSION) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V593000 (SUSPENSION) AND 17V012000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/13/17*LJ

SMART CITY BREAKS MALFUNCTION. A BREAKING SYSTEM THAT IS ONLY SUPPOSED TO WORK WHEN GOING UNDER 20MPH, APPLIED WHEN I WAS GOING 65-70 DOWN A FREEWAY. CHECK ENGINE LIGHT CAME ON, CAR STARTED APPLYING BREAKS, THEN SLAMMED ON BREAKS. DRIVERS FOOT STILL ON GAS PEDDLE, HAPPENED WITHIN SECONDS.

TL* THE CONTACT OWNS A 2007 MAZDA CX-7. WHILE DRIVING 35 MPH, AN ABNORMAL NOISE EMITTED FROM THE VEHICLE. THE VEHICLE BECAME ENGULFED IN FLAMES WITHOUT WARNING. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TURBOCHARGER ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 92,600.

ENGINE LIGHT CAME ON PUT ON MACHINE FOR DIAGNOSTIC IT WAS CANISTER PURGE VALUE SITTING OR DRIVING.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-7. AFTER THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT AN ABNORMAL POPPING SOUND EMITTED FROM THE FRONT DRIVER SIDE WHEEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT.

SHORTLY AFTER PURCHASING VEHICLE REPLACED TIMING, TURBO, EXAUST, BALL JOINTS, TIE ROD ENDS & MUCH MORE. TIMING WAS FIRST, THEN DRIVING AND TURBO WENT OUT. 2 DAYS AGO CAR SITTING IN DRIVEWAY, NOT RUNNING, STARTED SMOKING FROM UNDER HOOD, BUTST INTO FLAMES AND BURNT UP. MAZDA SAID NO RECALLS, CLEARLY NOT TRUE ACCORDING TO WEBSITE. ALMOST BURNT MY HOUSE ALSO AS IT WAS SITTING IN DRIVEWAY AND COULDNT BE MOVED. IF WE WOULD HAVE BEEN INSIDE THE CAR, I DOUBT WE WOULD OF HAD TIME TO GET PULLED OVER & OUT AS THATS HOW QUICK IT BURNT!

ON SATURDAY, MARCH 18, 2017 AT 11:00 A.M., I WAS DRIVING MY 2015 MAZDA 3 (S TOURING) BACK TO KNOXVILLE, TN FROM YORK, PA. AFTER ABOUT AN HOUR AND A HALF OF DRIVING (NEAR SHIPPENSBURG, PA), I HEARD A LOUD SOUND LIKE A GUN SHOT AND DEBRIS HITTING THE TOP OF THE CAR AND THEN REALIZED THAT MY SUNROOF HAD SHATTERED. I WAS IN LIGHT TRAFFIC ON THE HIGHWAY, TRAVELING AT THE 70 MPH SPEED LIMIT. I WAS NOT BEHIND ANOTHER VEHICLE NOR WAS MY CAR STRUCK BY ANYTHING FROM THE ROAD OR THE AIR. AFTER DOING SOME RESEARCH ON THE INTERNET ABOUT MY SITUATION, I LEARNED THAT THE NHTSA REFERS TO THIS PROBLEM AS "SPONTANEOUS SUNROOF BREAKAGE."