MAZDA Complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MAZDA MAZDA6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V012000 (AIR BAGS) AND 16V594000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURE EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 05/03/17 *BF *CN *AS

TL* THE CONTACT OWNS A 2013 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER KEPT STATING THE CONTACT WOULD HAVE TO WAIT FOR THE SECOND NOTICE, DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *AS

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MAZDA MAZDA6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V012000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) BUT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

DRIVERS SEAT BROKE FROM FRAME RAILS. FIRST THE PLASTIC PUSH PIN SCEWS THAT ATTACHES POWER SEAT TO HEIGHT ADJUSTMENT RAILS SNAPPED, COLLAPSING ONE SIDE OF DRIVERS SEAT. THEN THE FRAME RAIL ON THAT SIDE SNAPPED INTO PIECES. WHEN TRAFFIC LIGHT TURNED GREEN, I STARTED FORWARD AND SEAT COLLAPSED ON MY LEFT SIDE, THEN I HEARD A POP AND SEAT FLIPPED BACK, ALMOST CAUSING ME TO CRASH. WHEN I TOOK CAR TO MAZDA SERVICE, THE TECHS SHOWED ME DOZENS OF MAZDA CARS IN SERVICE BAYS WITH THE SAME PROBLEM. I WAS TOLD THIS GOES BACK TO 2002. MAZDA JAPAN STATES: WE ACKNOWLEDGE THE PROBLEM, BUT MAZDA SEATS ARE NOT MADE FOR LARGE AMERICAN BODIES, BUT FOR THE AVERAGE SMALLER, LIGHTER AND DELICATE JAPANESE PERSON. IN FEB,2017, MAZDA ISSUED A RECALL ON SOME CARS FOR THE SEAT FRAME COLLAPSING, BUT MY CAR AND MOST OTHER MAZDA CARS ARE NOT INCLUDED IN THIS RECALL. PLEASE CHECK OUT ANY MAZDA SERVICE DEPT. AND ASK FOR RECORDS OF SNAPPED FRONT SEAT FRAMES AND SEAT FRAME SCREWS POPPING OUT , COLLAPSING THE SEATS. PLEASE REQUIRE MAZDA WELD IN NEW FRAME RAILS AND INSTALL CORRECT NUMBER OF SEAT ATTACHMENT SCREWS, AND OR REPLACE SEATS ASSEMBLIES WITH ONES THAT DON'T BREAK FROM NORMAL USAGE. WITHOUT A RECALL MAZDA CHARGES OVER $1100 TO REPLACE POWER SEAT FRAME, WITH NO GUARANTEE THE REPLACEMENT FRAME WONT BREAK WHEN YOU SEAT IN CAR THE FIRST TIME BECAUSE THAT'S HOW MAZDA BUILDS THE SEAT FRAMES! THAT'S TRAGIC.

MAZDA RECALL #: 0917B NHTSA RECALL #: 17V-082 WHILE CAR WAS OFF/STATIONARY, I SAT IN THE DRIVER'S SEAT AND HEARD A POP AS THE SEAT ROCKED BACKWARD. LOOKED UNDER THE SEAT AND SAW THAT TWO BRACKETS HAD SNAPPED. IT NOW FORCES AN UNSAFE DRIVING POSITION SINCE THE SEAT NO LONGER STAYS IN PLACE. IT LEANS BACKWARDS FREELY AND IS CLEARLY UNSAFE FOR DRIVING BECAUSE THERE IS NO SUPPORT WHATSOEVER FOR THE DRIVER. IT WAS PARKED IN MY DRIVEWAY. I CONTACTED MAZDA FACTORY SERVICE AFTER HAVING A LOCAL SERVICE CENTER INSPECT THE PROBLEM AND THEY DETERMINED THAT IT IS NOT A PART OF THE RECALL. I WOULD LIKE TO KNOW HOW THIS HAPPENS AND HOW IT IS POSSIBLE THAT IT IS UNRELATED TO THIS RECALL.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V012000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2015 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE INTERIM RECALL NOTICE FROM THE MANUFACTURER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 MAZDA 3. WHILE THE VEHICLE WAS PARKED, THE DASHBOARD BECAME STICKY AND MELTED INTO A SMOOTH SURFACE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.