MAZDA Complaints
View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2007 MAZDA MAZDA3- DAVENPORT, FL
MY BRAKE LIGHT HOUSING IS MELTED ON BOTH SIDES. THE BRAKE LIGHT BULB IS MELTED INTO THE BRAKE LIGHT SOCKETS ON BOTH THE LEFT AND RIGHT BRAKE LIGHTS. I NOTICED WHILE DRIVING IN THE CITY AND CARS WERE FLAGGING ME TO TELL ME MY BRAKE LIGHTS ARE OUT. I PULLED INTO A AUTO SHOP TO CHECK AND BOTH SIDES WERE MELTED. I HAD MY CAR SINCE 2013 AND EVERYTHING WAS ORIGINAL STOCK. MY CHECK ENGINE LIGHT FLASHES AND WHEN I HAD IT CHECKED THEY SAID IT MAY BE FAULTY FUEL PUMP, BECAUSE THAT'S THE ONLY CODE THAT SHOWS AND I ALREADY HAD EVERYTHING REPLACED. MY CAR VERY FREQUENTLY STALLS OUT (HIGHWAYS AND CITY STREETS) EVEN AFTER REPLACING THE FUEL PUMP AND O2 SENSOR. THE PASSENGER AIRBAG LIGHT FLICKERS FREQUENTLY, WITH AND WITHOUT PASSENGERS. *TR
Source: NHTSA WEB SITE -
2010 MAZDA MAZDA6- NAPERVILLE, IL
LOW BEAM HEADLIGHT LAMPS WORK INCONSISTENTLY. THEY STOPPED WORKING WHEN VEHICLE WAS STATIONARY AND TURNED OFF. THEY WORKED WHEN I LAST USED CAR, BUT STOPPED WORKING WHEN I STARTED THE CAR THE NEXT DAY. THIS HAS HAPPENED MULTIPLE TIMES OVER 3.5 YEARS OF OWNERSHIP, AND MAY BE MORE SUSCEPTIBLE TO COLD WEATHER. SEVERAL FIRM RAPS ON THE LENS SEEMS TO CORRECT THE ISSUE, BUT MANY PEOPLE WONT KNOW ABOUT THIS AND WILL TAKE CAR IN FOR SERVICING BY MAZDA BECAUSE REPLACING LAMP REQUIRES YOU TO REMOVE WHEEL AND WHEEL WELL IN ORDER TO GET ACCESS TO THE LAMP. A DISHONEST MAZDA DEALERSHIP WOULD MAKE LOTS OF MONEY ON THIS! MANY PEOPLE HAVE SIMILAR ISSUE AS DOCUMENTED IN THE COMMENTS IN THIS YOUTUBE VIDEO - HTTPS://WWW.YOUTUBE.COM/WATCH?V=UQQPERRESA8
Source: NHTSA WEB SITE -
2012 MAZDA MAZDASPEED3- CAMPBELL, CA
WHILE DRIVING, SPECIFICALLY WHILE SLOWING DOWN ON AN EXIT RAMP FROM THE HIGHWAY, THE SEAT MADE A LOUD POPPING NOISE AND MY SEAT BEGAN TO MOVE BACK AND FORTH FREELY UNDER ACCELERATION AND BRAKING. UPON FURTHER INSPECTION, I FOUND THAT THE METAL CONNECTOR BETWEEN THE SEAT HEIGHT ADJUSTMENT AND THE SEAT RAIL HAD SNAPPED. THE VEHICLE HAS 68,XXX MILES ON IT AND THIS IS AN UNACCEPTABLE FAILURE FOR THE AMOUNT OF MILES. HOW AM I SUPPOSED TO FEEL SAFE IN THE EVENT OF AN ACCIDENT IF THE SEAT CANNOT STAY SECURELY CONNECTED TO THE CAR THROUGH NORMAL DRIVING CONDITIONS?
Source: NHTSA WEB SITE -
2009 MAZDA TRIBUTE- BOCA RATON, FL
POWER STEERING WHEEL HARD TO MOVE WHEN IS STATIONARY, TURNING MAZDA RECAL #7614E NHTSA RECAL#14V282000 MAZDA DEALERSHIP ASK ME TO PAY OUT OF MY POCKET FOR THE REPAIR APPROX$ 1,200.00 SUBJECT TO PARTS AVAILABLITY
Source: NHTSA WEB SITE -
2011 MAZDA MAZDA3- CARMEL, IN
TL* THE CONTACT OWNS A 2011 MAZDA 3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2011 MAZDA CX-7- TALLAHASSEE, FL
LOW BEAM AND HIGH BEAM HEADLIGHTS BURN OUT MULTIPLE TIMES THROUGH OUT THE YEAR. THE LOW BEAM ON EITHER SIDE BURN OUT AND HAVE TO BE REPLACED MORE FREQUENTLY THAN THE HIGH BEAMS.
Source: NHTSA WEB SITE -
2015 MAZDA CX-5- ANOKA, MN
TL* THE CONTACT OWNS A 2015 MAZDA CX-5. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V644000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 MAZDA CX-5- CHOCTAW, OK
TL* THE CONTACT OWNS A 2015 MAZDA CX-5. WHILE DRIVING AT A SLOW RATE OF SPEED, A LOUD ABNORMAL RATTLING NOISE COULD BE HEARD UNDER THE FRONT END OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER DIAGNOSED THAT A SQUEAKING NOISE WAS CAUSED BY A DAMAGED BOLT BY THE WINDSHIELD. THE VEHICLE WAS REPAIRED, BUT THE NOISE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED WITH NEEDING A STRUT REPLACEMENT DUE TO A LOST BOLT. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT INQUIRED ABOUT NHTSA CAMPAIGN NUMBER: 16V203000 (STEERING), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 48,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 MAZDA TRIBUTE- RUTHERFORD, NJ
TL* THE CONTACT OWNS A 2008 MAZDA TRIBUTE. WHILE OPERATING THE VEHICLE, THE ACCELERATOR PEDAL BECAME STUCK AND COULD NOT BE DEPRESSED. THE FAILURE ALSO OCCURRED WHEN THE VEHICLE WAS FIRST STARTED IN COLD TEMPERATURES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE WAS FAULTY. THE VEHCILE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V357000 (ENGINE), ALTHOUGH THE FAILURES WERE IDENTICAL. THE FAILURE MILEAGE WAS 50,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 MAZDA CX-5- SEATTLE, WA
DURING DAYLIGHT HOURS, THE CHROME AROUND THE VENTS REFLECTS ONTO THE SIDE WINDOWS. THIS CAUSES A DISTRACTION, MAKING IT VERY DIFFICULT TO LOOK INTO THE SIDE MIRRORS. I CONTACTED MAZDA ABOUT THIS, THEY DO NOT APPEAR TO PLAN TO DO ANYTHING ABOUT IT. NOTHING YET HAS HAPPENED TO ME ABOUT THIS, BUT I AM CONCERNED THAT IT MIGHT HAPPEN TO ME OR SOMEONE ELSE. AN EASY FIX WOULD BE TO REPLACE THE SHINY CHROME TRIM WITH A DARKER TRIM. I ATTACHED SOME PICTURES TO SHOW THIS. THE PICTURES DO NOT SHOW EXACTLY HOW BAD IT IS, BUT IT WILL SHOW THAT THERE IS A PROBLEM.
Source: NHTSA WEB SITE