MAZDA Complaints

EVERYTHING SHUTS DOWN,,,IT WAS STATIONARY AT TIME ,,TURNED WHEEL HARD,SEEMS TO ME POWER STEERING MOTOR SHORTING OUT SHUTTING DOWN ALL SYSTEMS

TAKATA RECALL: I WAS HIT FROM BEHIND VERY HARD AND THEN HIT FROM SIDE BY ANOTHER CAR AND KNOCKED OFF FREEWAY ON TO A FENCE. THE SIDE AIRBAGS DIDN'T INFLATE AND INSTEAD JUST SLAPPED MY BODY LEAVING RED MARKS ON MY ARM. I WAS THROWN INTO SIDE OF CAR & STEERING WHEEL SEVERAL TIMES AND UNABLE TO WORK FOR TWO MONTHS. SEVERE CONCUSSION WITH MEMORY LOSS. I WAS DRIVING NORTH ON MOPAC EXPRESSWAY IN AUSTIN, TEXAS AT 58MPH. THE PERSON WHO HIT ME SAID HE WAS CHANGING LANES & DID NOT SEE ME. CAR WAS TOTALED. *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS:16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION) BUT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

VEHICLE WILL NOT CRANK WITH TRANSMISSION IN PARK, MUST BE SHIFTED TO NEUTRAL. THIS IS A SAFETY CONCERN AS THE VEHICLE MAY MOVE UNINTENTIONALLY WHILE STARTING IN NEUTRAL. WHEN THE SHIFTER IS PLACED IN PARK, THE TRANSMISSION IS MECHANICALLY IN PARK AND THE VEHICLE DOES NOT ROLL. THE DASHBOARD SHIFTER POSITION INDICATOR DOES NOT HIGHLIGHT "P" THOUGH WHEN IN PARK, AND THUS THE VEHICLE DOES NOT CRANK. TO START THE VEHICLE, I HAVE TO HAVE FOOT ON THE BRAKE, PRESS START/STOP, MOVE SHIFTER TO NEUTRAL, THEN PRESS START/STOP BUTTON TO CRANK ENGINE. UNINTENDED ROLL AWAY RISK SINCE VEHICLE IS STARTED IN NEUTRAL.

I HAVE BROUGHT THE VEHICLE TO 2 DIFFERENT MAZDA DEALERS TO FIX THIS RECALL. THEY HAVE INSPECTED THE ISSUE AND DETERMINED IT NOT TO BE URGENT. THE LAST TIME, NOV 16, 2016, I WAS TOLD THE PARTS WOULD BE ORDERED AND I WOULD BE CONTACTED TO SET UP AN APPT FOR REPAIR. NO CONTACT YET. I AM FRUSTRATED.

NO ROCK HIT MY CAR.. THEN ALL OF A SUDDEN THERE WAS A LARGE CRACK ON MY WINDOW. THAT JUST KEPT GETTING BIGGER. WHEN I FIRST PURCHASED THE CAR I THOUGHT SOMETHING WAS WRONG (PURCHASED BRAND NEW), BUT WHEN THE DEFROSTER WAS IN, IT WAS AS IF THERE WAS A LINE IN THE WINDOW WHERE IT WOULDN'T WORK. NOW A YEAR LATER, I HAVE A CRACK THAT CANNOT BE FIXED AND THE WHOLE WINDOW HAS TO BE REPLACED.

OCCASIONALLY (4 TIMES NOW) WHEN STOPPING OR STARTING OUT (FOOT ON BRAKE,CAR IN DRIVE) THE ACCELERATOR RACES FULL THROTTLE, LIKE I STOMPED ON ACCELERATOR, FOR A FEW SECONDS. I HAVE TO PRESS ON THE BRAKE FULL FORCE AND/OR PUT IT IN NEUTRAL. SCAREY!!! CALLED DEALER, BUT WAS TOLD THEY WERE NOT AWARE OF ANY PROBLEMS. NO OFFER TO CHECK IT OUT. EMAILED MAZDAUSA ON JAN2 BUT NO RESPONSE OTHER THAN AUTOMATED RESPONSE SHOWING THEY RECEIVED MY EMAIL. TOOK IT TO REPAIR SHOP TO CHECK FOR CODES - NO CODES.

FRONT SUSPENSION LOWER ARM BALL JOINT FITTING SALTWATER INTRUDING INTO BALL JOINT CAUSING CORRISION RESULT IN GENERATING LOOSENESS OF BALL JOINT RESULTING IN BALL JOINT AND LOWER CONTROL ARM TO SEPARATE CAUSING LOSS OF STEERING CONTROL AND INCRESE RISK OF A CRASH. RECALL ISSUED IN AUGUST AND YET NO FIX AVAILABLE YET. WHY SO LONG TO REPAIR?

TAKATA RECALL INFORMED BY LETTER ON JULY 2015 THAT IF MY AIRBAG DEPLOYS IN A CRASH IT MAY KILL ME OR MY PASSENGER. IT IS NOW 01/17 AND STILL NOT FIXED. WHY WOULD YOU INFORM THE PUBLIC THEN TAKE 1.5 YEARS PLUS TO FIX PROBLEM? I UNDERSTAND HOW LARGE THE RECALL IS BUT OVER A YEAR FOR NO REPAIRS OR ANY FURTHER COMMUNICATION OF ANY KIND. YOU ALL SHOULD BE FIRED AND YOU ARE COMPLETELY WORTHLESS. THAT'S LIKE TELLING SOMEONE, IF YOUR HOUSE CATCHES ON FIRE THERE IS A GOOD CHANCE IF YOUR SMOKE ALARM GOES OFF IT COULD KILL OR INJURE EVERYONE IN YOUR HOME THAN SAYING WE WILL LET YOU KNOW AND THEN WALKING AWAY. STILL WAITING!

WHEN I USE MY REMOTE TO OPEN MY LIFTGATE IT GOES UP 3/4 WAY AND JUST DROPS. I WAS GETTING GROCERIES OUT OF MY TRUNK AREA AND HAD TO MOVE QUICKLY AS IT SUDDENLY CAME DOWN. AFTER CALLING MAZDA I WAS INFORMED OF A RECALL BUT MY CAR VIN WASN'T INCLUDED IN THE RECALL. IT SEEMS THE SAME INCIDENT HAS BEEN HAPPENING ON OTHER MAZDA VEHICLES. VEHICLE WAS STATIONARY IN MY DRIVEWAY TURNED OFF AND PARKED. *TR