MAZDA Complaints

TL* THE CONTACT OWNS A 2007 MAZDA 3. THE CONTACT STATED THAT THE PLASTIC RED TAIL LIGHT COVERING HAD MELTED. THE CONTACT TOOK THE VEHICLE TO A DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 87,000.

MY VEHICLE DIED WHILE I WAS DRIVING AT A LOW SPEED INTO A PARKING LOT. I FOUND OUT THE ISSUE IS THE POSITIVE TERMINAL OF THE CAR BATTERY IS LOOSE, SO THE BATTERY CUTS IN AND OUT. ALSO, SINCE THE POSITIVE TERMINAL IS LOOSE, THE BATTERY ACID SPILLS OUT AND CORRODES THE CABLE. I HAVE SINCE REPLACED MY BATTERY WITH A NEW MAZDA CAR BATTERY, AND MY MECHANIC TIGHTENED THE POSITIVE TERMINAL BY INSERTING A METAL COIN (SINCE THE BATTERY HARNESS PART HAS BEEN DISCONTINUED). HOWEVER, I NOTICED TODAY THAT THERE IS CORROSION ON THE POSITIVE BATTERY CABLE, SO SOME BATTERY ACID IS LEAKING OUT OF MY NEW BATTERY. ALSO, I NOTICED THAT WHEN I START THE CAR, MOST TIMES THE CAR WILL DIE ON THE FIRST START AND NEED TO BE RESTARTED IN ORDER TO STAY ON. I DON'T FEEL SAFE DRIVING MY VEHICLE B/C I AM AFRAID IT WILL DIE AGAIN WHILE I'M DRIVING IT. *TR

REAR SLIDING DOORS WILL NOT CLOSE IN COLDER TEMPERATURES THEY OPEN FINE AND THEN WILL NOT CLOSE, MEANING THE DOORS WILL NOT LATCH AND CAN COME OPEN WHILE DRIVING AND WILL NOT LOCK OR ALLOW SETTING THE ALARM FUNCTION WHEN PARKING. HAS HAPPENED MULTIPLE TIMES WHILE COLD,HAVING TWO KIDS THAT RIDE IN THE BACK MY DOORS SHOULD NO COME OPEN ON THE HIGHWAY. *TR

REAR LIFT GATE MAY FALL IF LIFT GATE STAYS CORRODE DEALERSHIP SEND A LETTER NOTIFYING OF SUCH RECALL, THEREFORE CALLED FOR SERVICE APPOINTMENT AND WAS INFORMED THERE ARE NO PARTS IN FOR THIS SERVICE OF RECALL. I THEN QUESTIONED WHEN WILL THEY RECEIVE AND WAS INFORMED THERE IS NO DATE. 6750 W. 95TH ST., OAK LAWN, IL 60453 SERVICE: (708) 233-7700 | WWW.OAKLAWNMAZDA.COM

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/02/17*LJ *CN

WHEN THE BRAKES ARE APPLIED AND THE HEADLIGHTS ARE ON, THE HEADLIGHTS WILL FLICKER OR PULSE. THE FLASHING HEADLIGHTS ARE VERY NOTICEABLE WHEN FOLLOWING BEHIND ANOTHER CAR. THIS PROBLEM HAS BEEN HAPPENING FOR MANY MONTHS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT STATED THAT THE AIR BAG AND THE SUSPENSION WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION) BUT STATED THAT THE PART NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN CONFIRMS REMEDY NOT YET AVAILABLE. UPDATED 05/30/17*LJ UPDATED 6/23/17 *JS

I RECEIVED A SAFETY RECALL OF MY MAZDA CX5 IN OCTOBER 2016. IT IS RECALL 9916H LIFT GATE STAY DAMPER CONCERN. I HAVE BEEN CALLING THE MAZDA AT THE AVENUES , JACKSONVILLE, FL, TO GET IT FIXED SINCE OCTOBER. AS OF JANUARY 7, THERE ARE STILL NO PARTS AND THEY DON'T KNOW WHEN THEY WILL GET PARTS.