MAZDA Complaints

TL* THE CONTACT OWNS A 2006 MAZDA TRIBUTE. WHILE DRIVING VARIOUS SPEEDS, AN ABNORMAL LOUD BANGING SOUND COULD BE HEARD COMING FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR PASSENGER SIDE INNER FENDER HAD ROTTED THROUGH AND THE VEHICLE NEEDED BODY WORK TO REPAIR THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 172,500.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 15V451000 (SUSPENSION) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ABS FAILURE, LIGHT CAME ON IN EARLY 2015. PROBLEMS W/GARDEN CITY MAZDA DEALER & SERVICE W/SHOTTY BUSINESS PRACTICES, SO NEVER WENT BACK TO ANY MAZDA DEALER FOR SERVICE. DID ALL THE REQUIRED SERVICE SINCE PURCHASED NEW IN 2010 UNTIL NOW. HAVE BEEN IN CONTACT W/MAZDA JAPAN, USA, & STEVENSON MAZDA IN JACKSONVILLE, NC WHERE MY DAUGHTER DRIVES SAID MAZDA EVERYDAY W/HER SONS, 4 MONTHS & 2.5 YEARS OLD. THE ABS SYSTEM LIGHT INDICATES A FAULTY SYSTEM & THIS VEHICLE HAS BEEN DETERMINED TO HAVE THE FAULTY PART. MAZDA JAPAN/USA SAID THEY WOULD PAY 50% OF PART COST & STEVENSON MAZDA IN JACKSONVILLE, NC WOULD PAY 50% TOTAL COST=$600 OF $1200. FAMILY TIRE & AUTO SERVICE, WHO ALERTED US OF PROBLEM ON 12/28/2015 (OUTSIDE OF WARRANTY) WOULD REPAIR FOR $800. SINCE THIS IS A SAFETY HAZARD , DISABLES ABS SYSTEM, IT SHOULD HAVE BEEN A RECALL NOT A TBS & ALL CONSUMERS WOULD HAVE BEEN NOTIFIED!!! HAVE ALL PAPERWORK FROM ALL ON THIS HAZARD & KNOW THERE ARE MANY OF THESE VEHICLES ON OUR NATION'S ROADS W/SAME HAZARD. NEED YOUR IMMEDIATE ATTENTION & HELP TO RESOLVE THIS MATTER SO WE CONSUMERS ARE PROTECTED FROM THE AUTO INDUSTRY. YOURS, [XXX] PS: TOO MANY FILES TO UPLOAD BUT CAN SEND OR FAX? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MY PASSENGER AIRBAG COVER HAS A CRACK GOING OVER THE ENTIRE DASHBOARD WHERE THE AIRBAG IS LOCATED. IT WAS NOT THERE ONE DAY, AND THE NEXT DAY IT HAD A HUGE CRACK IN IT,AFTER A VERY GOOD WINTER NIGHT. THE CRACK,IS GETTING WIDER. I'M AFRAID THE AIR BAG IS GOING TO,DEPLOY WHILE DRIVING. *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/02/17*LJ *TR

TL* THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TAKATA INFLATORS!!!!! IT'S BEEN SINCE MAY 2016 AND I AM UNABLE TO HAVE ANYONE RIDE IN MY PASSENGER SEAT. I'M A FATHER AND A HUSBAND WHO NEEDS ALL THE SEATS AVAILABLE IN MY CAR. HAVE TALKED TO MAZDA USA, THE LOCAL DEALERSHIP, ETC... AND NO ONE HAS A CLUE WHEN THE PROBLEMS WILL BE FIXED

LOW BEAM HEADLIGHTS ON THIS VEHICLE ARE EXTREMELY POOR AND THEY ARE SO DULL THAT IT IS DIFFICULT TO DRIVE AT NIGHT. WHEN I COMPARE THE LOW BEAM HALOGEN PROJECTORS ON OTHER MAKES OF VEHICLES THAT I HAVE DRIVEN, THEY CONSISTENTLY PERFORM FAR BETTER THAN THOSE ON THE MAZDA. I FELT THAT THE LIGHTS WERE SUBPAR FROM THE TIME I BOUGHT THE VEHICLE FROM NEW, BUT THEY HAVE GOTTEN WORSE OVER TIME. SPECIFICALLY THE ILLUMINATION OF THE ROAD SURFACE, THE FOCUS AND THE DISTANCE OF THE LIGHT ALL APPEAR TO BE VERY POOR. IT IS JUST DIFFICULT TO SEE AT NIGHT. I SUSPECT THAT THE PROBLEM IS IN THE DESIGN AND CONSTRUCTION OF THE LIGHTS BECAUSE AS I MENTIONED, I NOTICED THIS PROBLEM WHEN THE CAR WAS NEW. SO THIS IS NOT A PROBLEM OF OLD LIGHTS ON AN OLD CAR. I EVEN MENTIONED IT TO THE DEALERSHIP DURING A SERVICE AND THEY CHECKED THE AIM OF THE LIGHTS AND SAID THAT THEY WERE WORKING PERFECTLY. HAVING SEEN OTHER COMPLAINTS FROM OTHER OWNERS AND DRIVERS OF THIS VEHICLE, I AM NOW CONVINCED THAT THIS IS A PROBLEM THAT MAZDA SHOULD TAKE RESPONSIBILITY FOR. HEADLIGHTS ARE THERE TO ENABLE DRIVERS TO SEE AND BE SEEN UNDER MOST ROAD CONDITIONS. THE 2010 MAZDA CX-7 HEADLIGHTS SIMPLY FAIL TO ACHIEVE THIS. THIS IS CLEARLY A CASE OF FORM OVER FUNCTION, BUT IN THIS CASE IT HAD LED TO A SERIOUS SAFETY CONCERN. *TR

TL* THE CONTACT OWNS A 2008 MAZDA TRIBUTE. WHILE DRIVING AT ANY SPEED AND ATTEMPTING TO APPLY THE BRAKES, THE BRAKE PEDAL TRAVELED TO THE FLOOR WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED AND REPLACED THE MASTER CYLINDER AND THE BRAKE BOOSTER. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE MECHANIC WHO DIAGNOSED AND "POWER BLED" THE BRAKES. THE FAILURE RECURRED AFTER A FEW WEEKS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE HAD HIGH MILEAGE. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

TL* THE CONTACT OWNS A 2007 MAZDA 3. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE ENGINE. THE CONTACT NOTICED THAT THE VEHICLE HAD EXCESSIVELY CONSUMED ALL THE OIL IN THE ENGINE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 192,000.