MAZDA Complaints

TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT STATED THAT THE PASSENGER SIDE SEAT BELT HAD DIFFICULTY LATCHING AND WOULD UNLATCH INDEPENDENTLY. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

I HAVE TWO ACTIVE RECALLS THAT CONTINUE TO BE "INCOMPLETE" BOTH ARE SAFETY CONCERNS

HEADLIGHTS CONTINUALLY GOING OUT. HAVE TO REPLACE EVERY 6 MONTHS OR APPROX 6,000 MILES. ONE LIGHT GOES OUT, THEN THE OTHER WITHIN A WEEK.

WHILE DRIVING AT ROUGHLY 40 MPH, I HEARD A "POP" FROM THE DRIVER SEAT AREA. THE SEAT STARTED ROCKING SIGNIFICANTLY WHEN THE CAR CHANGED SPEED. THIS WAS DISTRACTING AND AFFECTED MY ABILITY TO STEER, A SAFETY CONCERN. THE PROBLEM WAS A "FRONT SEAT ADJUSTER UNIT" WHICH THE DEALER REPLACED AT A COST OF ROUGHLY $900.00. *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V345000 (AIR BAGS) AND 15V869000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

HOOD LATCH STRIKER RUSTS AT ITS WELDING POINT. IF IT SEPARATES FROM THE HOOD, FOLLOWING MAY OCCUR DURING VEHICLE MOVEMENT: 1. HOOD OPENS AND IMPACTS DRIVER FRONT VISIBILITY 2. HOOD BRAKES THE WINDSHIELD AND POTENTIALLY INJURES THE DRIVER 3. HOOD SEPARATES FROM THE VEHICLE AND IMPACTS OTHER DRIVERS (BEHIND)

TL* THE CONTACT OWNS A 2010 MAZDA CX-7. WHILE DRIVING APPROXIMATELY 15 MPH, THE WHEEL SEPARATED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CONTROL ARMS, BALL JOINT, ROTORS, AND AXLE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2003 MAZDA TRIBUTE. WHILE PULLING OUT OF A PARKING SPACE, A SCREECHING NOISE STARTED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE VEHICLE WAS UNABLE TO BE DRIVEN DUE TO SEVERE RUST IN THE SUBFRAME AND SUSPENSION COMPONENTS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 143,000.

I STARTED MY CAR AT HOME TO ALLOW IT TO WARM UP WHILE I GOT THE KIDS READY FOR SCHOOL. MY CARS STARTS WITH KEYFOB (NO KEY) ONCE WE WAS ALL READY WE LEFT HOME TO GO TO SCHOOL. I PROCEEDED TO DRIVE MY CAR TO THE SCHOOL (WITHOUT THE KEYS, APPARENTLY I LEFT THEM ON THE TABLE AND FORGOT TO GRAB THEM) WE ARRIVED AT THE SCHOOL. I PARKED, TURNED THE CAR OFF AND ENTERED THE BUILDING. WHEN I RETURNED TO LEAVE, I WAS UNABLE TO SINCE I DID NOT HAVE MY CAR KEYS. MY MAZDA CX9 WILL SHIFT INTO GEAR AND DRIVE WITHOUT THE FOB WITHIN PROXIMITY TO THE VEHICLE THIS CLEARLY VIOLATES FMVSS 114 S5.2.2- EXCEPT AS SPECIFIED IN S5.2.4, THE VEHICLE MUST BE DESIGNED SUCH THAT THE TRANSMISSION OR GEAR SELECTION CONTROL CANNOT MOVE FROM THE 'PARK' POSITION, UNLESS THE KEY IS IN THE STARTING SYSTEM THEREFORE, I WAS STRANDED, I CONTACTED MAZDA SERVICE (BECAUSE IN THE PAST IT SEEMED AS WHEN I GOT INTO THE CAR TO LEAVE WITHOUT THE KEYS, I COULD NOT SHIFT OUR OF PARK) TO ASK THEY SAID THAT IS HOW IT WAS MEANT TO OPERATE. THIS IS A MAJOR SAFETY CONCERN. 1) MY CAR CAN BE MOVED WITHOUT THE KEY FOB 2) NO NOTICE THAT KEY FOB IS MISSING 3) BE STRANDED DUE TO NOT HAVING KEYS. *TR

THE VEHICLE IS LEAKING GAS FROM THE FUEL PUMP. IT SMELLS REALLY BAD SCARED TO DRIVE BECAUSE THE GAS SMELL STAY IN THE CABIN. PEOPLE WHEN I PARK NEXT TO THEM SAY YOU HAVE A BAD GAS LEAK . BUT IT'S JUST DRIPPING FROM THE FUEL PUMP TO WHERE THE FUEL LINE CONNECTS AND I JUST NEED HELP WITH THIS PROBLEM BECAUSE IT IS NOT SAFE IF PEOPLE CAN TELL ME I HAVE A BAD GAS LEAK JUST BY PARKING RIGHT NEXT TO ME ALSO SEEM LIKE IT LEAKS WHILE CAR IS OFF ALSO IT IS HIGHLY IMPORTANT THAT A PERSON IS NOT TO INHALE GAS FUMES ALL DAY PLEASE HELP THANK YOU *TR