MAZDA Complaints

2011 MAZDA CX-9 TRANSFER CASE BREAKDOWN WHILE MOVING DUE TO FLUID LEAKING OUT, CAUSING SEVERE WEAR ON THE TRANSMISSION AND DISABLING VEHICLE. MY WIFE HEARD A STRANGE SOUND 2 WEEKS AGO AND WHEN SHE PARKED THE CAR IN THE GARAGE, THERE WAS A STRANGE SMELL, LIKE BURNT WIRE OR ROTTEN EGG SMELL. HAD IT EVALUATED AT THE LOCAL GARAGE AND THEY DIAGNOSED LEAKING FLUID FROM TRANSFER CASE, WHICH DESTROYED THE BEARINGS AND THREADS AROUND THE SHAFT. THE MECHANIC SAYS THIS FLUID IS NEVER SUPPOSED TO HAVE TO BE CHANGED ACCORDING TO THE MAZDA MANUAL. AND THERE IS SO LITTLE FLUID IN THE TRANSFER CASE, IT IS HARD TO DETECT THE LEAKING WHEN IT HAPPENS. I CHECKED ON GOOGLE AND THERE WERE HUNDREDS OF SIMILAR REPORTS OF TRANFER CASE FAILURE. ONE GUY HAD FOUR TRANSFER CASES INSTALLED IN THE FIRST 20,000 MILES AFTER THE CAR WAS PURCHASED NEW. THIS IS DANGEROUS. IF THE TRANSFER CASE FAILS AT NIGHT OR DURING A SNOWSTORM, PEOPLE COULD GET KILLED. NOT TO MENTION THE $3,000.00 TO $8,000.00 BILL FOR REPAIR DEPENDING ON WHETHER IT IS JUST THE TRANSFER CASE OR IF IT ALSO THE TRANSMISSION THAT NEEDS REPAIR. THIS MATTER SHOULD BE INVESTIGATED AS A RECALL ITEM. APPARENTLY, THERE HAVE BEEN SEVERAL SERVICE BULLETINS AND EXTENSIONS OF TRANSFER CASE WARRANTIES OFFERED BY MAZDA. THE PROBLEM IS WIDESPREAD, WITH THE EDMUND'S COMPLAINTS OF FAILURE INCLUDING THE YEARS 2008-2014. IT DOES NOT NECESSARILY RLEATE TO THE AMOUNT OF MILES ON THE VEHICLE BECAUSE MANY HAVE FAILED SHORTLY AFTER BEING PURCHASED NEW. THE FACT THAT MAZDA HAS HANDLED THIS ON AN INDIVIDUAL EVENT BASIS AND VERY QUIETLY HAS KEPT THIS FROM BECOMING NEWSWORTHY BUT THE PROBLEM IS SO WIDESPREAD, DANGEROUS AND COSTLY, THAT THE FEDERAL GOVERNMENT SHOULD GET INVOLVED.

TL* THE CONTACT OWNS A 1994 MAZDA MX-6. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V674000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 01/04/17*LJ THE CONSUMER STATED HE CALLED ANOTHER DEALER AND THE VEHICLE WAS REPAIRED IN 20 MINUTES. UPDATED 03/08/17.*JB

THERE IS AN OPEN RECALL ON THIS VEHICLE REGARDING THE REAR LIFT GATE. IT'S BEEN MORE THAN 2 1/2 MONTHS AND STILL NO REPAIR FOR THIS AND THE WINTER IS STARTING WITH THE ROAD SALTS WHICH MAY CORRODE THE IMPROPERLY COATED REAR LIFT GATE. MAZDA HAS NOT OFFERED A REMEDY AND IT'S BEEN TOO LONG. PLEASE FOLLOW UP AND PRESSURE THEM TO COME UP WITH A REMEDY.

TL* THE CONTACT OWNS A 2010 MAZDA 3. WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE COLLIDED INTO A STREET SIGN AND FRACTURED THE PASSENGER SIDE MIRROR. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING ANGLE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,310.

I HAD A CAR ACCIDENT ON 13 NOV 2016 WHEREBY THE VEHICLE ROLLED SEVERAL TIMES DOWN A STEEP INCLINE. NONE OF THE AIRBAGS WERE DEPLOYED. MY SPINAL CORD WAS FRACTURED AND MY SKULL CRACKED.

TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

HEADREST LEANS TOO FAR FORWARD CAUSING STRAIN ON ENTIRE BODY ESPECIALLY ON BACK AND NECK. BOUGHT AFTER MARKET HEADREST AND REPLACED IT.

TIRE DEFLATED IN SECONDS WHILE DRIVING. REPLACING A CORRODED VALVE STEM AND TPMS. THIS SHOULD BE A SAFETY RECALL AFTER READING HUNDREDS OF COMPLAINTS WITH THE SAME ISSUE ON CARS THAT ARE ONLY A FEW YEARS OLD. THIS IS A MAJOR SAFETY ISSUE!!

MY HEADLIGHTS HAVE BEEN GOING OUT FOR THE LAST SEVERAL YEARS AND I FINALLY REALIZED I SHOULD COMPLAIN ABOUT. I'VE CHANGE THE LOW BEAM BULBS MULTIPLE TIMES (I DO NOT TOUCH THE BULB WITH MY HAND) AND EVERY FEW MONTHS THE BULB GOES BAD. THIS HAPPENS SO FREQUENTLY THAT I KEEP A SPARE BULB IN MY GLOVE COMPARTMENT. I'VE READ MANY MESSAGE BOARDS STATING THEIR MAZDA HAS SIMILAR ISSUES. THERE HAS TO BE SOME OTHER SOLUTION RATHER THAN SPENDING A LOT OF MONEY ON BULBS OR GOING TO THE DEALERSHIP FOR THEM TO CHANGE.

AFTER A MINOR REAR END ACCIDENT, THE DRIVER FRONT SEAT NOW ROCKS SIDE TO SIDE AND IS DISTRACTING AND UNSAFE. IT WAS TAKEN TO THE LOCAL MAZDA DEALERSHIP THAT PROVIDED AN INSPECTION AND SAID THAT THERE IS NO PROBLEM WITH THE SEAT. THEY STATE THAT IT IS NORMAL FOR THEIR SEATS TO ROCK SIDE TO SIDE. HOW UNSAFE AND FRIGHTENING. PLEASE SEE ATTACHED DOCUMENTATION FROM THE DEALERSHIP.