MAZDA Complaints

I GOT RECALL NOTICE FROM MAZDA (SAFETY RECALL 9516E) IN THE MONTH OF JULY 2016. MAZDA DEALERSHIP DID NOT REPLACE THE AIRBAG YET. CALLED MAZDA CUSTOMER SERVICE, THEY PUSHED ME TO DEALER AND DEALER IS SAYING PART IS NOT AVAILABLE. I NEED YOUR HELP TO REPLACE THE AIRBAG ASAP. MAZDA IS NOT BEHAVING RESPONSIBLY.

WHEN ACCELERATING FROM A TRAFFIC LIGHT THE TRANSMISSION STOPPED WORKING AND I LOST ACCELERATION IN A BUSY ROAD. THIS IS THE SECOND TIME THIS HAS HAPPENED IN A BUSY INTERSECTION.

I AM NOT SURE WHEN THIS OCCURRED I NOTICED ABOUT (5) DAYS AFTER BRINGING MY CAR HOME TINY CHIPS IN THE PAINT. I DRIVE SAFELY HAVE TAKEN THE SAFE DRIVER COURSE AND IT HAS BEEN BEAUTIFUL WEATHER HERE I HAVE BEEN TRYING TO TOUCH UP THE PAINT WITH THE SAME MAZDA PAINT TOUCH UP PEN THAT THE DEALERSHIP DETAILER TRIED TO TOUCH UP THE PAINT WITH LITTLE SUCCESS . IF A PERSON CAN'T DRIVE ON A SUNNY DAY WITH OUT GETTING CHIPPED PAINT AT REASONABLE SPEED AND DISTANCE ( MY LAST CAR DIDN'T DEVELOP PAINT PROBLEMS UNTIL WELL OVER 200,000 MILES.) THEN WHEN CAN YOU DRIVE? BASICALLY THE CAR IS NOT DRIVABLE. UNDER NORMAL CONDITIONS I DRIVE: THE SAME: ROADS ALLEYS AND HIGHWAYS I DID WITH MY LAST CAR AT THE SAME SPEED AND DISTANCE.

TL* THE CONTACT OWNS A 2012 MAZDA MX-5. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE DEALER DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS UNAVAILABLE.

MOMENTS AFTER DRIVING MY 2014 MAZDA 3, I NOTICED THE BLUE COOLANT DASHBOARD ICON WAS LIT SIGNALING THE COOLANT IS COLD. AS I DROVE WITHOUT TOUCHING THE ACCELERATOR, THE CAR ABRUPTLY ACCELERATED AND I HAD TO SLAM ON THE BRAKES SO I WOULD NOT REAR END THE CAR IN FRONT OF ME. PLUS, I NOTICED THE COOLANT DASHBOARD ICON TURN OFF ALSO. THE CRUISE WAS COMPLETELY OFF!

WHEN DRIVING ANY TIME THE SUN IS OUT, REFLECTIONS FROM THE DASH AGAINST THE INSIDE OF THE WINDSHIELD ARE VERY PRONOUNCED AND CAN SIGNIFICANTLY EFFECT VISIBILITY. I HAVE BEEN DRIVING FOR MORE THAN 50 YEARS AND I KNOW ALL CARS HAVE THE PHENOMENON ON OCCASION. UNFORTUNATELY THIS MAZDA 3 RESTRICTS VISION AS I HAVE DESCRIBED EVERY DAY THE SUN IS OUT FOR 90% OF THE DRIVING TIME. IT IS MORE THAN A DISTRACTION, I BELIEVE IT IS A HAZARD AND ACCIDENTS WILL OCCUR BECAUSE OF IT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2000 MAZDA 626. WHILE DRIVING VARIOUS SPEEDS, THE HEADLAMPS FAILED TO REMAIN ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 159,000.

THE SWING ARM THAT ATTACHES THE DRIVER'S SEAT TO THE LEFT-SIDE SEAT RUNNER UNEXPECTEDLY DETACHED. CLOSE INSPECTION REVEALED THAT THIS WAS CAUSED BY A WELD FAILURE / METAL FATIGUE AT THE POINT WHERE THE ARM WAS WELDED TO THE ROD THAT RUNS BELOW THE CUSHION. THE SEAT IS NOW UNSTABLE AND ROCKS IN AN ALARMING WAY, BOTH WHEN ACCELERATING, DECELERATING OR STATIONARY.

TL* THE CONTACT OWNS A 2005 MAZDA TRIBUTE. THE FAILURE FIRST OCCURRED WHEN THE VEHICLE WAS PURCHASED IN 2012. WHILE DRIVING AT LOW SPEEDS, THE MOTHERBOARD BLEW OUT. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS AN ELECTRICAL ISSUE WITH THE COMPUTER AND THREE CYLINDERS WERE NOT WORKING. THE CONTACT INQUIRED WITH THE MANUFACTURER AND NO INFORMATION WAS PROVIDED. THE FAILURE OCCURRED THREE TIMES. THE FAILURE MILEAGE WAS UNKNOWN.