MAZDA Complaints

TL* THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 12/21/16*LJ UPDATED 12/27/16.*JB

TL* THE CONTACT OWNS A 2005 MAZDA TRIBUTE. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT HEARD A BANGING NOISE UNDERNEATH THE FRONT PASSENGER SEAT. THE CONTACT PULLED THE VEHICLE OVER, LOOKED UNDERNEATH, AND FOUND THAT THE SHOCK OF THE REAR PASSENGER TIRE WAS DETACHTED. THE SHOCK WOULD LEAN AGAINST THE TIRE WHILE THE VEHICLE WAS BEING TURNED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE SHOCK WAS DETACHED AND THE AREA WERE THE SHOCK WAS LOCATED WAS COMPLETELY RUSTED. THE INSIDE FINDER PANEL AND THE SHOCK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THE VEHICLE WAS NOT COVERED BY A RECALL. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MAZDA CX7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS) BUT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE HOWEVER WAS CONCERNED FOR THEIR SAFETY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE DUE TO THE CONTACT NOT BEING ABLE TO SPEAK TO A REPRESENTATIVE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION). FOR MONTHS, THE DEALER WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BE SUPPLIED TO THE DEALER. THE DEALER ALSO INDICATED ON THREE OCCASIONS THAT THEY WOULD PROVIDE A LOANER VEHICLE, BUT THE CONTACT NEVER RECEIVED ONE. THE MANUFACTURER WAS CONTACTED NUMEROUS TIMES AND WAS UNABLE TO PROVIDE A TIME FRAME THAT THE PARTS WOULD BE SUPPLIED TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2015 MAZDA CX-9. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WOULD ILLUMINATE INDICATING THAT THE AIR BAG WAS NOT ACTIVATED DESPITE AN OPERATING IN THE SEAT. THE CONTACT INFORMED THE DEALER WHERE IT WAS VERIFIED THAT THE AIR BAGS WEIGHT REQUIREMENTS WERE IN FACT BEING MET HOWEVER, THE AIR BAG SENSOR FAILED TO DETECT THE OCCUPANT IN THE SEAT. THE FAILURE COULD NOT BE DETECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE MILEAGE WAS 6,500. UPDATED 01/11/2017*CT UPDATED 01/26/17.*JB ..UPDATED 03/06/17 *BF UPDATED 08/09/2017*JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

MY CAR HAS A SAFETY RECALL FOR THE FRONT SUSPENSION CONTROL ARM BALL JOINT. AND THERE ARE NO PARTS YET AVAILABLE ACCORDING TO ONLINE MAZDA. HOWEVER MY CAR WILL NOT PASS SAFETY INSPECTION HERE UNTIL IT IS FIXED. THIS I CANNOT REGISTER THE VEHICLE AND DRIVE IT LEGALLY IN 2 MONTHS. CAN YOU PLEASE ADVISE WHAT I CAN SO?

TL* THE CONTACT OWNS A 2001 MAZDA TRIBUTE. THE CONTACT STATED THAT THE SUBFRAME OF THE VEHICLE WAS DETERIORATED. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V174000 (STRUCTURE). THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.

TL* THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT STATED THAT THE STEERING WHEEL WAS EXTREMELY TIGHT AND WAS DIFFICULT TO MANEUVER LEFT AND RIGHT. THE DEALER INDICATED THAT THERE WAS A PREMATURE FAILURE WITH THE BALL LINKS ASSOCIATED WITH THE LOWER BALL JOINTS. THE DRIVER SIDE BALL JOINTS. MONTHS LATER, THE STEERING WHEEL WAS DIFFICULT TO TURN LEFT AND RIGHT AGAIN. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY REPLACED THE BALL JOINTS ON BOTH SIDES OF THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) MONTHS AGO, BUT THE REMEDY AND PARTS HAD NOT YET BEEN SUPPLIED TO THE DEALER. THE DEALER INDICATED THAT THE TWO REPAIRS WERE SEPARATE FROM THE STEERING RECALL. THE VIN WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS). THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.