MAZDA Complaints

TAKATA RECALL I RECEIVED A LETTER IN JULY, 2016 INFORMING ME OF THE RECALL AND ASKING ME TO WAIT UNTIL FURTHER NOTICE FROM MAZDA. THEY SUGGESTED I NOT HAVE ANYONE RIDE IN THE PASSENGER SEAT UNTIL REPAIRED. I CALLED MAZDA DEALER 10-18-16 AND STILL DO NOT HAVE PARTS. THAT SUGGESTION IS NOT TENABLE AND WHAT ABOUT THE DANGER TO THE DRIVER? I FEEL THIS IS AN UNREASONABLE AMOUNT OF TIME TO WAIT FOR THIS RECALL TO BE TAKEN CARE OF AND REPAIRED. THANK YOU. *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MAZDA CX7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION) BUT THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT MADE SEVERAL CALLS AND WAS PLACED ON HOLD WITH NO CONFIRMATION ON WHEN AN APPOINTMENT MAY BE SCHEDULED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

WHEN ACCELERATING FROM STOP OR MAKING TURNS ON THE STREET OR ON A CURVED HIGHWAY, MY DRIVER'S SEAT RECLINES BACK FROM THE BASE OF THE SEAT APPROXIMATELY 3-4 INCHES. IT'S BEEN REPAIRED (WASHER AND NUTS REPLACED) SEVERAL TIMES OVER THE PAST 3 YEARS. TOOK IT IN TODAY (10/17/2016) AND WAS TOLD THAT I NEEDED A NEW SEAT TRACK ASSEMBLY ($500.00 PARTS AND LABOR). THERE ARE NUMEROUS COMPLAINTS FOR THIS MODEL VEHICLE ABOUT THE SAME SITUATION FOR THEIR 2010 MAZDA 3 AND MAZDASPEED 3.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.

I OWN A 2005 TRIBUTE THAT HAS BEEN KEPT IN METICULOUS CONDITION. ALWAYS GARAGED AND TAKEN TO THE DEALERSHIP FOR MAINTENANCE. THE VEHICLE RUNS LIKE NEW WITH NO SIGNS OF WEAR AND TEAR, AND HAS BEEN A GREAT CAR. THAT ALL CHANGED WHEN A FEW WEEKS AGO I WAS DRIVING ABOUT 40 MPH DOWN A RESIDENTIAL STREET, AND HIT A SMALL PATCH OF BUMPS IN THE ROAD (NOT POTHOLES, JUST NORMAL UNEVEN PAVEMENT SPOTS) AND ALL OF A SUDDEN HEARD A JACKHAMMER NOISE FROM THE BACK OF THE CAR. THE PASSENGER SIDE REAR WHEEL WELL HAD COMPLETELY DISINTEGRATED, LEAVING THE WHEEL/SUSPENSION DETACHED FROM THE VEHICLE BODY/FRAME. NOTHING WAS HOLDING THE SUSPENSION TOWER TO THE CAR. HAD I BEEN GOING FASTER OR DIDN'T STOP RIGHT AWAY THIS COULD HAVE KILLED ME. I HAVE THREE SMALL KIDS AND I AM SO UPSET THAT SUCH A DANGEROUS CONDITION IS WELL-KNOWN. THE WAY I FOUND OUT WAS THAT I IMMEDIATELY WENT TO THE FORD/MAZDA DEALERSHIP WHEN THE NOISE HAPPENED. THEY TOOK IN THE CAR AND CALLED ME THE NEXT MORNING TO SAY THEY WANTED NOTHING TO DO WITH IT BECAUSE THEIR CORPORATE FORD/MAZDA POLICY INSTRUCTED THEM NOT TO ACCEPT OR WORK ON VEHICLES WITH THIS DEFECT. I'M SHOCKED THAT FORD/MAZDA WOULD CONCEAL SUCH A DANGEROUS KNOWN CONDITION IN THEIR VEHICLES, PUTTING THOUSANDS AND THOUSANDS OF PEOPLE AT RISK WITHOUT ANY WARNING. IF I HAD RECEIVED SOME KIND OF NOTIFICATION THAT THE PROBLEM EXISTED I WOULD HAVE GONE TO GET IT FIXED RIGHT AWAY AT MY OWN EXPENSE IF NEEDED, BUT INSTEAD I DROVE THOUSANDS OF MILES ON THE HIGHWAY WITH MY KIDS IN THE CAR IGNORANT TO THE FACT THAT THE CAR COULD HAVE BROKEN APART AND CAUSED US TO CRASH WITHOUT ANY WARNING. *TR

STARTED HEARING BANGING NOISES WHILE DRIVING. FINALLY REALIZED IT WAS COMING FROM THE PASSENGER SIDE REAR WHEEL WELL, WHICH WAS COMPLETELY RUSTED. THIS CAUSED THE SHOCK ABSORBER TO DETACH AND BANG ON THE CAR WHILE DRIVING. THE CAR IS IN OTHERWISE GOOD CONDITION, WITH NO OTHER RUST PROBLEMS. THERE WAS A RECALL FOR THE SAME ISSUE ON THE 2001-2004 MODELS, BUT NOT 2005. *TR

THE WAY THE HEADREST IS POSITIONED, I CONSTANTLY HAVE NECK PAINS WHILE I DRIVE. IF I DRIVE LONGER THAN 1 HOUR, THAN THE PAIN LASTS FOR DAYS.

THE BRAKES ON OUR 2010 CX-9 ARE HISSING UPON BRAKE ENGAGEMENT AND HAVE A HARD FEEL TO THEM FOR THE FIRST HALF OR SO. THE BRAKES ARE SLOW TO ENGAGE DURING THIS TIME. AFTER THE HALF WAY MARK THE BRAKES ENGAGE QUICKLY AND FORCEFULLY. IT IS CONSISTENT WITH THE OTHER COMPLAINTS FOR THE BRAKE BOOSTER FAILURE. I AM HAVING IT LOOKED AT THIS WEEK AT A MAZDA DEALERSHIP. *TR