MAZDA Complaints

View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 MAZDA CX-7
    - MURRELLS INLET, SC

    "TAKATA RECALL" RECEIVED SAFETY RECALL NO. 16V356 JULY 2016 ADVISING ME OF THE RECALL. MAZDA STATED THAT THE PARTS WERE NOT AVAILABLE AND THAT I WOULD RECEIVE ANOTHER NOTIFICATION WHEN PARTS WERE AVAILABLE. AS OF THIS DATE I HAVE NOT RECEIVED THAT NOTICE. I DID RECEIVE SAFETY RECALL NOTICE NO. 9716H "FRONT LOWER CONTROL ARMS"ON OCT. 15 STATING THAT THIS DEFECT COULD CAUSE LOSS OF STEERING. AGAIN MAZDA STATED THAT THE PARTS TO FIX THIS PROBLEM WERE NOT YET AVAILABLE AND THAT ONCE THEY WERE I WOULD GET ANOTHER NOTICE. I AM VERY DISAPPOINTED WITH MAZDA AND THEIR HANDLING OF THESE RECALLS. AT THIS POINT I AM AFRAID TO DRIVE THIS CAR!! THIS IS JUST NOT RIGHT!! PLEASE CHECK INTO THIS AND ADVISE ME ACCORDINGLY...MY BET IS I WILL NOT HEAR FROM ANYONE...SORRY BUT THAT`S THE WAY I FEEL!! I DO HOPE THAT I AM WRONG!!

    Source: NHTSA WEB SITE
  • 2011 MAZDA MAZDA3
    - SAINT PETERSBURG, FL

    THE VEHICLE HAS UNINTENDED SURGES IN ACCELERATION DURING DRIVING OR BACKING OUT THE DRIVE. WAS TOLD TO SERVICE DEPARTMENT AT LOCAL DEALERSHIP DURING ROUTINE MAINTENANCE; I WAS TOLD THAT THEY COULD FIND NOTHING. THERE HAS BEEN NO ACCIDENT FROM THIS AS OF YET. THIS HAS BEEN ONGOING SINCE THE DATE OF PURCHASE. AT FIRST, I THOUGHT I WAS UNUSED TO THE ACCELERATOR. ALSO, THE HEADLIGHTS ON THIS VEHICLE ARE FOGGED FROM THE INSIDE (WATER UNDER THE HEADLIGHTS) THIS RESULTS IN THE LIGHT BEAM NOT BEING STRONG ENOUGH AT NIGHT TO BE AS VISIBLE AS SHOULD BE TO OTHERS OR MYSELF.

    Source: NHTSA WEB SITE
  • 2009 MAZDA MAZDA6
    - RAY CITY, GA

    PASSENGER SIDE MIRROR DEFECTED. DOES NOT TINT WHEN NEEDED AND HALF THE MIRROR STAYS TINTED, WHICH CAN BE A SAFETY ISSUE AT NIGHT TIME.

    Source: NHTSA WEB SITE
  • 2009 MAZDA MAZDA6
    - OLYPHANT, PA

    TL* THE CONTACT OWNED A 2009 MAZDA 6. WHILE DRIVING 35 MPH, THE VEHICLE CRASHED INTO A TELEPHONE POLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUFFERED LACERATIONS TO THE NOSE, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 68,694.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 MAZDA CX9
    - MAPLES, FL

    TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX9. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 MAZDA MAZDA6
    - HERMITAGE, TN

    TL* THE CONTACT OWNS A 2009 MAZDA 6. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,769.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 MAZDA MAZDA6
    - PALM BAY, FL

    TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 MAZDA CX-7
    - HOLLYWOOD, FL

    TCS AND CHECK ENGINE LIGHT IS ON. THE CAR DOES NOT HAVE POWER EVEN IF THE GAS PEDAL IS PRESSED ALL THE WAY, THE CAR MOVES ONLY UP TO 5 MILES PER HOUR (RPM POWER). VEHICLE LOSES THROTTLE. AC BLOWS WARM WHEN TCS LIGHT IS ON. THERE IS A WHITE SMOKE FROM THE EXHAUST. THIS USUALLY HAPPENS AFTER THE CAR IS PARKED FOR COUPLE HOURS. THE SAME ISSUE OCCURS SEVERAL TIMES WITHIN A PERIOD OF YEAR AND A HALF. MY CAR WAS @ SERVICE SHOP MORE THAN 2 MONTHS. I CONTACTED MAZDA CORPORATE OFFICE IN SEVERAL OCCASIONS AND THEY ARE AWARE OF THE ISSUES I HAVE WITH THE CAR, BUT THEY DID NOT RESPOND POSITIVELY.

    Source: NHTSA WEB SITE
  • 2008 MAZDA MAZDA3
    - FORT WORTH, TX

    TL* THE CONTACT OWNS A 2008 MAZDA 3. WHILE DRIVING APPROXIMATELY 10 TO 15 MPH IN THE RAIN, THE BRAKES FAILED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE CONTINUED TO ROLL ON ITS OWN AND EVENTUALLY STOPPED. THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOTIFIED. THE CONTACT STATED THAT THE VEHICLE HAD NO TRACTION CONTROL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 MAZDA MPV
    - CASTRO VALLEY, CA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2005 MAZDA MPV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V354000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE