MAZDA Complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 MAZDA B23S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V048000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

BRAKE MASTER CYLINDER HISSING AND SQUEALING WHILE ENGINE IS IN IDLE. AFTER REVVING (AND RELEASING) TO 2000 RPM'S AND APPLYING (HOLDING) BRAKE PRESSURE SIMULTANEOUSLY, THE BUILD UP VACUUM PRESSURE DOES NOT ALLOW ENGINE TO RETURN TO IDLE RPM. RPM HANGS AT 1500 RPM'S. IF VEHICLE IS IN DRIVE WHILE ACCOMPLISHING THIS THEN THE BRAKE PRESSURE APPLIED IS NOT ENOUGH TO BRING THE VEHICLE TO A STOP. AFTER FIND THE CAUSE OF THE ISSUE I WENT ONLINE AND FOUND PREVIOUS MESSAGE BOARDS ABOUT THIS ISSUED WERE POSTED IN EARLY 2014 BUT A RECALL WAS NEVER ISSUED. REPORTED THE ISSUE TO MAZDA (20161012) BUT WAS TOLD THAT SINCE THE VEHICLE IS 30K OUTSIDE OF THE EXTENDED WARRANTY THEN THE ISSUE BELONGS TO THE CONSUMER. (MAZDAREF 1-368-227-539).

I HAVE EXPERIENCED INTERMITTENT PROBLEMS WITH THE STEERING WHEEL BUTTONS, ESPECIALLY WITH REGARD TO THE CRUISE CONTROL (CC). SOMETIMES, THE BUTTONS APPEAR TO CHANGE FUNCTIONS WITH EACH OTHER. HERE IS AN EXAMPLE: 1.I AM DRIVING ALONG ON THE HIGHWAY, AND I TURN ON CC ' THE DASH INDICATOR APPEARS IN YELLOW. 2.I SET THE CC TO MY CURRENT SPEED, THE DASH INDICATOR CHANGES TO GREEN, AND MY SPEED IS REGULATED. 3.I DECIDE TO REDUCE SPEED, SO I PRESS THE MINUS (-) BUTTON ONCE. 4.MY SPEED INCREASES BY ABOUT ONE MILE PER HOUR. 5.I PRESS MINUS (-) AGAIN, AND I SPEED UP ANOTHER MILE PER HOUR. 6.I PRESS PLUS (+), AND I SLOW DOWN ONE MILE PER HOUR. 7.I PRESS CANCEL, AND NOTHING HAPPENS ' THE CC INDICATOR ON THE DASH STAYS GREEN, AND MY SPEED HOLDS AT THE CURRENT VALUE. 'IT IS POSSIBLE THAT CANCEL REDUCES MY SPEED BY ONE MILE PER HOUR, BUT I USUALLY DON'T WAIT LONG ENOUGH TO FIND OUT, BECAUSE I AM TRYING TO CANCEL! 8.I PRESS OFF, AND THE CC CANCELS. IT IS STILL ON, BUT THE DASH INDICATOR TURNS YELLOW, AND MY SPEED IS NO LONGER REGULATED (I AM COASTING). 9.I PRESS OFF SEVERAL TIMES, AND NOTHING CHANGES ' THE DASH INDICATOR IS YELLOW. 10.NO MATTER WHICH BUTTON I PRESS, I CANNOT SHUT OF CC. 'THE DASH INDICATOR WILL CHANGE FROM GREEN TO YELLOW AND BACK, BUT CC NEVER SHUTS OFF. 11.SOMETIMES, I CAN RUN MY THUMB AROUND THE BUTTONS IN A CIRCLE, AND CC STARTS WORKING AGAIN, BUT THIS DOES NOT ALWAYS WORK. 12.IF I SHUT OFF THE CAR, CC WILL WORK FOR A WHILE. 13.IF CC STOPS WORKING AS DESCRIBED, AND I AM ON A LONG TRIP, IT WILL SOMETIMES START WORKING PROPERLY AGAIN AFTER SOME LONG PERIOD OF TIME (30 MINUTES OR SO). I HAVE EXPERIENCED SIMILAR PROBLEMS WITH THE RADIO CONTROLS. I OCCASIONALLY PRESS THE VOLUME CONTROL AND THE STATION CHANGES. TYPICALLY, THIS ONLY HAPPENS ONCE, AND WHEN I CHANGE THE STATION BACK TO WHERE IT WAS, I AM ABLE TO ADJUST THE VOLUME AGAIN.

WHEN CAR SHIFTED TO PARK IN ORDER TO SHUT DOWN ENGINE, THE VEHICLE OFTEN DOES NOT DETECT THE FACT THE CAR IS PARK WHEN BUTTON IGNITION IS PRESSED. MESSAGE APPEARS ON DASH SAYING TO SHIFT TO PARK ALTHOUGH IT IS ALREADY IN PARK. REQUIRES USER TO MOVE SHIFTER OUT OF PARK AND THEN BACK INTO PARK ORDER FOR CAR TO REGISTER PARK FOR TURNING OFF AUXILLARY POWER. IF DRIVER IS NOT ATTENTIVE TO DASH MESSAGE OR DING WHEN EXITING CAR POWER REMAINS ON AND BATTERY IS DRAINED RESULTING IN DEAD BATTERY.

TL* THE CONTACT OWNS A 2013 MAZDA 5. THE CONTACT STATED THAT THE STEERING WHEEL FAILED. THE CONTACT HAD TO EXERT FORCE TO TURN THE STEERING WHEEL. THE POWER STEERING INDICATOR ILLUMINATED AFTER THE FAILURE OCCURRED. THE CONTACT WAS ABLE TO RESTART THE ENGINE AND RESUMED NORMAL STEERING FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER AND THE POWER STEERING PUMP WAS REPLACED. THE MANUFACTURER ADVISED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V374000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 47,692.

TCS AND CHECK ENGINE LIGHT IS ON. THE CAR DOES NOT HAVE POWER EVEN IF THE GAS PEDAL IS PRESSED ALL THE WAY, THE CAR MOVES ONLY UP TO 5 MILES PER HOUR (RPM POWER). VEHICLE LOSES THROTTLE. AC BLOWS WARM WHEN TCS LIGHT IS ON. THERE IS A WHITE SMOKE FROM THE EXHAUST.

I PURCHASED MY AUTOMATIC TRANSMISSION 2016 MAZDA 6 FROM THE DEALER AS A CERTIFIED PRE-OWNED VEHICLE WITH ONLY 1,800 MILES ON IT. I HAD THE VEHICLE FOR ONLY A WEEK WHEN I STARTED TO RUN INTO ISSUE. THE RESULT WAS A NEW TRANSMISSION FOR MY CAR AT ONLY ~2,700 MILES. THE TRANSMISSION WAS SLIPPING WHICH MADE DRIVING AND ACCELERATION UNSAFE. WHEN I WOULD COME TO A COMPLETE STOP FOR A FEW SECONDS AT AN INTERSECTION, AFTER RELEASING THE BREAK PEDAL, THERE WOULD BE A SLIGHT DELAY BEFORE MY CAR KICKED INTO FIRST GEAR. THE CAR WOULD STALL A BIT AND THEN IT WOULD KICK FORWARD VERY ABRUPTLY. THE ISSUE WOULD ALSO OCCUR WHEN I WOULD SHIFT MY CAR FROM REVERSE TO DRIVE. THE CAR WOULD CONTINUE TO ROLL IN REVERSE A LITTLE BIT AFTER I'VE SHIFTED TO DRIVE, THEN IT WOULD STALL AND KICK FORWARD VERY ABRUPTLY. I TOOK THE CAR INTO MY LOCAL DEALER TO GET IT CHECKED. I WAS ABLE TO REPRODUCE THE ISSUE FAIRLY CONSISTENTLY SO I WAS ABLE TO SHOW THE SERVICE TECHNICIAN THE PROBLEM. AFTER THE DEALER SPOKE TO MAZDA, THE DEALER INFORMED ME THAT MY CAR NEEDED A NEW TRANSMISSION AT ONLY 2,700 MILES. THE NEW TRANSMISSION WOULD BE COVERED UNDER WARRANTY.

TL* THE CONTACT OWNS A 2006 MAZDA 5. WHILE STOPPED IN TRAFFIC, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO THE SHOULDER AND CAUGHT FIRE. A POLICE OFFICER EXTINGUISHED THE FIRE. A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 139,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2005 MAZDA B-SERIES TRUCK. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE AIR BAGS. THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/21/16*LJ UPDATED 12/22/16.*JB

PASSENGER HEADLAMP GETTING EXCESSIVE CONDENSTATION BUILD UP AFTER CAR WASH OR RAIN STORM EVENTUALLY CAUSES HID BULB AND BALLAST FAILURE DUE TO SHORT CAUSED BY WATER INGRESS. HOUSING HAS BEEN CHANGED AND STILL LEAKS IN ALMOST EXACT SAME PATTERN AS OLD HOUSING. THIS IS A SAFETY DEFECT AS IT AFFECTS MY ABILITY TO SAFELY, AND LEGALLY DRIVE MY CAR IN LOW OR NO LIGHT CONDITIONS AND COULD CAUSE AN ACCIDENT.