MAZDA Complaints

TL* THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS) WAS RECEIVED IN MAY. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL - THERE IS NO FIX IS AVAILABLE FOR THIS RECALL 7 MONTHS AFTER INITIAL RECALL LETTER SENT? IS IT SAFE TO DRIVE THIS CAR?

I WAS NOTIFIED IN JULY OF TWO RECALLS ON MY MAZDA(9516E AIRBAG AND 9716H LOWER CONTROL ARM)THE CAR IS UNSAFE TO DRIVEWILL MAZDA GIVE SPECIAL REBATE TO PUSCHASE A NEW CAR I WAS NOTIFIED IN JULY OF TWO RECALLS (9516E AIRBAG AND9716 LOWER CONTROL ARM) IT IHAS BEEN TWO MONTHS WITH NO PARTS AVAIBLE.THE CAR IS PARKED AND UNSAFE TO DRIVE,CAN I GET A REBATE AND PURCHASE A NEW CAR ON THIS CAR.

AFTER GETTING MY AIRBAG RECALL FIXED ON MY 2006 MAZDA6 ON TUESDAY 10- 3 TODAY THURSDAY 10-6 I TOOK IT TO WORK THIS MORNING HALF WAY DOWN THE BLOCK MY DASH SHOWED A CAR WITH A KEY IN IT AND THE HORN STARTED GOING OFF AND MY SIGNAL LIGHTS WORKED LIKE THE HAZARD LIGHTS WHEN I TURNED THEM ON TO TURN RIGHT OR LEFT, I HAD TO PULL THE HORN RELAY TO GET THE HORN TO STOP GOING OFF IT DIDN'T MATTER IF THE CAR WAS IN MOTION OR NOT ALL OF THE ABOVE STILL HAPPENED SO I COULD TAKE IT TO THE DEALERSHIP TO BE TOLD THAT IF IT WASN'T A MISTAKE ON THEIR END I WOULD HAVE TO PAY FOR IT AND I HAVE TO WAIT UNTIL TUESDAY BEFORE THEY COULD GET INTO IT.

THE HEADREST TILTING FORWARD IS TENSING MY NECK AND SHOULDERS SIGNIFICANTLY. I CANNOT GET COMFORTABLY POSITIONED. THIS IS ESPECIALLY AN ISSUE WHEN DRIVING FOR AN HOUR OR MORE. I HAD A CERVICAL FUSION AND THE FORWARD TILT OF THE HEADREST CAUSES MY HEAD TO TILT FORWARD UNCOMFORTABLY. AND I AM FORCED TO TILT THE SEAT BACK MORE SO THE HEADREST DOESN'T TOUCH MY HEAD, WHICH REDUCES BACK SUPPORT AND IS LESS SAFE THAN BEING MORE UPRIGHT. MY PREVIOUS VEHICLE WAS A 2001 DAKOTA. THOSE HEADRESTS WERE INLINE WITH THE SEAT BACK. MY UNDERSTANDING IS THAT THE TILT IS FOR SAFETY, BUT IT IS SO UNCOMFORTABLE THAT I'M LOOKING INTO WAYS TO ALTER IT. I'VE TRIED REVERSING THE HEADREST BUT NOW MY HEAD IS 4-5" AWAY.

DRIVING DOWN THE HIGHWAY, WENT TO SHIFT UP INTO A HIGHER GEAR AND UPON DEPRESSION THE CLUTCH PEDAL ASSEMBLY SNAPPED AND BROKE PREVENTING ME FROM DISABLING THE TRANSMISSION AND ALLOWING THE TRANSMISSION TO GO INTO THE NEUTRAL OR ANY OTHER POSITION. I WAS TRAVELING AT APPROXIMATELY 65MPH AND MY CAR HAS ONLY 46,135 MILES ON IT

TL* THE CONTACT OWNS A 2003 MAZDA TRIBUTE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V174000 (STRUCTURE). TO REPLACE THE PART, THE DEALER WOULD NEED TO MANEUVER OTHER COMPONENTS TO ACCESS THE LOCATION NECESSARY TO REPLACE THE PART. SOME PARTS COULD POTENTIALLY FRACTURE TO COMPLETE THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED AND PROVIDED NO SOLUTION OTHER THAN TO COVER THE REMEDY IN THE RECALL REPAIR. THE CONTACT HAD ALREADY EXPERIENCED THE SUBFRAME CRACKING DUE TO EXTENSIVE RUST AND CORROSION SHORTLY AFTER RECEIVING NOTIFICATION OF THE RECALL. THE DEALER WAS AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

POOR BRAKING WHICH MAZDA RECOGNIZED AS A BRAKE BOOSTER AND MASTER CYLINDER PROBLEM BUT NEVER NOTIFIED ITS CX-9 CUSTOMERS TO GO TO THE DEALERSHIP TO HAVE THE REPAIR DONE.

THE PARKING BRAKE FAILED. MANUAL TRANSMISSION. THE VEHICLE WAS LEFT STATIONARY, PARKED IN A PARKING LOT ON ONLY A VERY SLIGHT INCLINE. THE PARKING BRAKE LEVER WAS PULLED UP AND ENGAGED, THE VEHICLE NOT MOVING AS ALL OCCUPANTS EXITED THE VEHICLE AND WALKED AWAY. UPON RETURNING TO THE PARKING LOT ABOUT 15 MINUTES LATER THE VEHICLE WAS FOUND TO HAVE ROLLED BACK AND ACROSS THE ENTIRE PARKING LOT, STOPPED BY ITS HITTING A CURB.

AFTER RECENTLY RECEIVING OUR VEHICLE BACK FROM A MAZDA DEALER FOR WARRANTY REPAIRS ON THE PTU AND CONTROL ARMS, WE WERE DRIVING DOWN THE HIGHWAY AT 65 MPH - INITIALLY GOING UP A HILL IN THE MOUNTAINS. THE CAR WOULD NOT SHIFT GEARS (AN AUTOMATIC) AND THEN WOULD NOT ACCELERATE PAST 30 MPH. NO DUMMY LIGHTS LIT WHATSOEVER. WE GOT TO THE TOP OF THE HILL AND HAVING NO PLACE TO PULL OFF ON THE HIGHWAY MOUNTAIN SHOULDER, STAYED IN THE LANE OF TRAFFIC WITH OUR HAZARDS ON. THE DOWN SIDE OF THE HILL WAS A 6% GRADE WITH A CLIFF ON THE OTHER SIDE OF THE GUARD RAILS. ALL OF A SUDDEN - THE POWER STEERING WENT OUT AND THE CAR WAS HARD TO STEER. THERE WAS STILL NO PLACE TO PULL OVER ON THE MOUNTAIN HIGHWAY, SO WE COASTED. WE THEN NOTICED THE RPM'S WERE AT 0 AND ALL THE DUMMY LIGHTS THAT ARE ON WHEN THE CAR IGNITION IS IN ACCESSORY WERE LIT UP. THE CAR HAD TURNED OFF - WHILE WE WERE GOING 65 MPH ON A 6% GRADE. NO WARNING - NO SOUNDS, SMOKE, DUMMY LIGHTS - JUST OFF. VERY AMAZINGLY DANGEROUS. WE WERE VERY LUCKY TO NOT DIE A FIERY DEATH. MY HUSBAND WAS ABLE TO KEEP CALM AND THANKFULLY THE BRAKES WORKED - WE WERE ABLE TO STOP TOWARDS THE BOTTOM OF THE HILL. WE HAD THE CAR TOWED AS IT WOULDN'T START/STAY RUNNING. THE DIAGNOSIS BY THE DEALER (NOT THE DEALER WHO DID THE PRIOR WARRANTY WORK) WAS A FAILED ENGINE ROD. WOULD HAVE BEEN NICE TO GET A CHECK ENGINE LIGHT BEFORE HAVING THE CAR COMPLETELY SHUT OFF. WE DROVE THE VEHICLE FOR LESS THAN 100 MILES AFTER RECEIVING BACK FROM THE WARRANTY WORK AND NOW THIS.