MAZDA Complaints

ANY TIME I PROCEED TO MAKE A TURN, MY WHEEL STIFFENS. EVERY LIGHT IN MY DASHBOARD LIGHTS UP. MY RADIO CUTS OFF AND CAR STALLS. THIS IS VERY DANGEROUS. THERE IS A RECALL FOR THIS EXACT PROBLEM WITH THIS EXACT MODEL OF CAR BUT MY VIN IS NOT COVERED.

A FEW YEARS AGO UPON WASHING MY CAR I NOTICED MY TAIL LIGHTS LOOKED A BIT ODD SO I TOOK A CLOSER LOOK AND REALIZED THEY HAD MELTED TO THE POINT THEY WERE DEFORMED AND AS A RESULT THE LIGHT EMITTED IS FAR LESS THAN WHEN IN TACT. I TOOK THE CAR TO THE DEALERSHIP AND THEY REPLACED THEM UNDER WARRANTY EVEN THOUGH MY WARRANTY EXPIRED AND THEY ASSURED ME IT WAS A FLUKE ISSUE AND THAT IT WOULD NEVER HAPPEN AGAIN. WELL LAST WEEKEND I GO TO PLACE GROCERIES IN MY TRUNK AND SAW THEY LOOKED MELTED AGAIN. AFTER A CLOSER LOOK THEY HAD INDEED MELTED AGAIN, BUT THIS TIME EVEN WORSE THAT BEFORE AND THEY EMIT EVEN LESS LIGHT THAN THE FIRST TIME AROUND. AFTER A LITTLE RESEARCH IT'S BECOME APPARENT THIS IS A WIDE SPREAD ISSUE FOR A MULTITUDE OF MAZDA MODELS. ONLINE FORUMS ARE FULL OF PEOPLE WITH THE SAME ISSUE BOTH ON THE MAZDA 3 AND A WIDE ARRAY OF DIFFERENT MAZDA MODELS. THE MAZDA, 5 AND EVEN THE CX9 ALL HAVE THIS VERY ISSUE AND ALMOST EVERYONE STATED THE LIGHT OUTPUT WAS VERY SUBDUED AND IN A FEW CASES NO LIGHT AT ALL OR THE HOUSING MELTED SO BADLY IT BROKE THE LIGHT COMPLETELY AND THEY WERE NOT ABLE TO CHANGE OUT THE BULB, AND RATHER, HAD TO PURCHASE BRAND NEW TAILLIGHTS. I JUST CALLED MAZDA USA CUSTOMER SERVICE AND THEY TOLD ME THAT SINCE MY CAR IS SO FAR OUT OF WARRANTY THERE WAS NOTHING THEY COULD DO, SO I EXPLAINED IT'S NOT A COSMETIC OR AESTHETIC ISSUE, BUT A SAFETY ISSUE AND THOUGH THE REP AGREED IT WAS A WIDESPREAD ISSUE, EVEN AMONG CURRENT MODELS BEING SOLD, HE INSISTED THAT SINCE MY CAR IS OUT OF WARRANTY IT'S NOT THEIR PROBLEM!!! HOW CAN SO MANY UNITS FROM SO MANY MODELS HAVE THIS SAME SAFETY ISSUE AND IT NOT HAVE BEEN RECALLED???!?!?!?!? THIS IS AN OUTRAGE AND EVENTUALLY IT WILL END IN CATASTROPHE AND HOPEFULLY IT'S NOT WITH ME! PLEASE FEEL FREE TO CONTACT ME IF NECESSARY. I'D BE GLAD TO HELP. MAZDA SERVICE IS PRETTY TERRIBLE AS IT IS BUT THIS IS INSANE!

TYPICALLY BUT NOT ONLY WHEN TRAVELLING AT HIGH SPEED, THE AUTOMATIC TRANSMISSION OF MY 2003 MAZDA 3 SHIFTS DOWN FROM THE 4TH TO THE 3RD GEAR. THIS CAUSES THE CAR TO JERK VIOLENTLY AND THE CONTROLS TO ILLUMINATE INCLUDING CHECK ENGINE, NO TRACTION AND AT. MY MECHANIC COULD NOT FIND A CAUSE OF THIS, AND HE SERVICED THE TRANSMISSION BY CHANGING THE FILTER AND TRANSMISSION FLUID BUT THE PROBLEM PERSISTS. HE SUGGESTED THAT THE TRANSMISSION NEEDS TO BE REBUILT. HAS ANYONE EXPERIENCED A SIMILAR ISSUE AND IF SO, DID YOU FIGURE OUT WHAT CAUSED IT AND HOW TO FIX IT.

TL* THE CONTACT OWNS A 2007 MAZDA 6. WHILE DRIVING APPROXIMATELY 45 MPH, A SECOND VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE CONTACT'S VEHICLE CRASHED INTO A BRICK WALL AND SUSTAINED SIGNIFICANT FRONT END DAMAGE. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED HEAD, BACK, NECK, AND ARM INJURIES, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS TOWED AND NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS) WAS RECEIVED IN MAY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I WAS ON THE HIGHWAY AND HAD TO SLOW DOWN DUE TO TRAFFIC. WHEN CAR SLOWED DOWN TO 15KM/HR, IT SUDDENLY/VIOLENTLY STOPPED AS IF SOMEONE HIT ME FROM BEHIND. AFTER STOPPING, I APPLIED GAS AGAIN, BUT CAR WAS VERY SLUGGISH AND NEVER CHANGED GEARS (FELT LIKE I WAS TRYING TO ACCELERATE STARTING WITH THE 6TH GEAR - I WAS IN "D"). EVERY TIME I LET GO OF GAS PEDDLE, IT WOULD INSTANTLY JERK THE CAR TO A STOP. FEELS EXACTLY LIKE A MANUAL TRANSMISSION WHEN YOU ARE IN FIRST GEAR AND DON'T GIVE ENOUGH GAS AND SUDDENLY LET GO OF YOUR CLUTCH - THE ENGINE SLAMS SHUT. NO ENGINE OR TRANSMISSION LIGHT WAS INDICATED ON THE DASH. THE CAR CAN TURN ON/OFF WITHOUT PROBLEMS. I HAD THE CAR TOWED TO MAZDA. TOOK THEM 1 WEEK TO DETERMINE AND FIX THE CAR: THEY REPLACED THE WHOLE TRANSMISSION (UNDER WARRANTY). I ONLY HAVE 38000 MILES ON THE CAR. THE INVOICE SAYS: K0101XRX TRANSMISSION COMPLETE, R&R (0000-23-ATF-FZ 6SP.A/T FL, FW7A-03-000R-V0 T/MISSION). MAZDA TOLD ME THAT THERE IS NO CURRENT RECALL FOR THIS. THIS WAS EXTREMELY DANGEROUS ON THE HIGHWAY!! THANKFULLY I WAS ALREADY ON THE SLOW LANE DUE TO THE TRAFFIC... THIS WAS ON A 5 LANE HIGHWAY! IF I WAS ON THE FAST LANE, IT WOULD BE A FATAL ACCIDENT!!!

THERE WAS A RATAL SOUND ANYTIME I WOULD GO OVER A BUMP OR DIP AT ANY SPEED. THE RATAL GOT LOUDER. I WENT TO MY MECHANIC AND HE SAID THE CALIPERS IN THE FRONT HAD TO BE REPLACED. SPECIFICALLY THE DRIVER'S SIDE IT LOOKED WORN AND THERE WAS RUST SO HE THOUGHT MOISTURE HAD GOT INTO THE CALIPERS. THOUGHT THIS WAS UNUSAL. SO BOTH HAD TO BE REPLACED IN ADDITION TO MY BRAKES. IT ALSO CAUSED MY BRAKES NOT TO FUNCTION CORRECTLYL.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/19/16*LJ THE DEALER INFORMED THE CONSUMER, THE PARTS MAY NOT BE AVAILABLE FOR YEARS. UPDATED 10/24/16.*JB

AIRBAG RECALL ISSUED. LETTER ADVISED THAT VEHICLE OWNER SHOULD NOT TO CONTACT MAZDA. MAZDA WOULD CONTACT VEHICLE OWNER ONCE PARTS WERE AVAILABLE. WORK AROUND OUTLINED IN THE LETTER STATED THAT NO ONE SHOULD BE ALLOWED TO RIDE IN THE FRONT PASSENGER SEAT. HOWEVER, THE LETTER EXPLICITLY STATES THAT DEATH OR INJURY COULD RESULT FOR THE DRIVER OR OTHER VEHICLE OCCUPANTS, NOT JUST FRONT PASSENGER. SO, THE WORKAROUND PROVIDED IS UNACCEPTABLE. THE LETTER IS DATED TWO MONTHS AGO. NO ADDITIONAL INFORMATION HAS BEEN PROVIDED BY MAZDA. REPAIRS MUST BE MADE IMMEDIATELY.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.