MAZDA Complaints
View complaints related to MAZDA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 MAZDA CX-7- SARASOTA, FL
TWO SAFETY RECALLS (NHTSA#16V-356 & NHTSA#16V-593) STATING REPAIRS SHOULD BE MADE IMMEDIATELY. OWNERS TO CONTACT DEALER FOR REPAIRS. BEGINNING IN JULY 2016, CLOSEST MAZDA DEALER HAS BEEN CONTACTED REPEATEDLY TO MAKE THESE REPAIRS, AND I HAVE BEEN TOLD THEY CANNOT ORDER PARTS. CONSIDER THIS A FORMAL COMPLAINT. OWNER IS ATTEMPTING TO GET SAFETY REPAIRS MADE, AND IS UNABLE TO DO SO.
Source: NHTSA WEB SITE -
2007 MAZDA MAZDA6- WINCHESTER, KY
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V382000 (AIR BAGS), 15V869000 (AIR BAGS), AND 16V354000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 MAZDA CX-7- REEDS SPRING, MO
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 MAZDA MAZDA3- BALTIMORE, MD
TL* THE CONTACT OWNS A 2010 MAZDA MAZDA3. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE FRONT DRIVER'S SIDE SEAT TILTED FORWARD INDEPENDENTLY AND THEN DETACHED FROM THE TRACK. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 118,000. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 MAZDA CX-9- PORT SAINT LUCIE, FL
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2010 MAZDA MAZDA3- NATIONAL CITY, CA
MY DASHBOARD IS MELTING AND CAUSING A DANGEROUS GLARE DURING DAY TIME DRIVING. 60% OF THE TOP DASH IS MELTING AND DOES NOT DRY OR GO BACK TO NORMAL. ALWAYS STICKY AND DANGEROUS DURING SUNNY DAYS DUE TO GLARE REFLECTING OFF MELTED SURFACE.
Source: NHTSA WEB SITE -
2016 MAZDA CX-5- FORT HOOD, TX
WITHIN TWO MONTHS OF PURCHASING THE VEHICLE IT BROKE DOWN (IN MOTION) ON THE HIGHWAY, TOWED IT TO A MAZDA DEALERSHIP WHO DIAGNOSED THE PROBLEM AS WATER IN THE FUEL. AFTER A WEEK THE VEHICLE WAS RETURNED, THIS TIME THE FUEL GAUGE WAS INOPERABLE AND IT CONTINUED TO SPUTTER, TOOK IT TO A SECOND DEALERSHIP WHO KEPT IT FOR ANOTHER WEEK WHO APPARENTLY FIXED THE PROBLEM. THE VEHICLE SEEMED OK AND EXACTLY ONE WEEK LATER AFTER PARKING IT (STATIONARY) AND WALKING AWAY IT BURST INTO FLAMES, THE FLAMES INCINERATED THREE ADJACENT VEHICLES.
Source: NHTSA WEB SITE -
2009 MAZDA CX-9- TRABUCO CANYON, CA
I RECEIVED A NOTICE THAT WATER MAY ENTER THE FRONT SUSPENSION LOWER ARM BALL JOINT FITTINGS DURING DRIVING. NOTHING HAS HAPPENED SINCE RECEIVING A NOTICE IN SEPTEMBER 2015. THEY SAID PARTS ARE NOT AVAILABLE AND THEY WILL NOTIFY ME WHEN THEY ARE AVAILABLE.
Source: NHTSA WEB SITE -
2013 MAZDA MAZDA3- SPRINGDALE, AR
EXPERIENCING NOISY/CLUNKY SHIFTING WHEN MOVING UP OR DOWN BETWEEN 1ST, 2ND AND 3RD GEARS. (LOWER TWO GEARS WORSE) HAPPENS WHETHER CAR IS STATIONARY OR MOVING BUT SEEMS WORSE WHEN STATIONARY, THOUGH THIS MAY BE DUE TO LESS ENGINE NOISE AND BEING ABLE TO FOCUS MORE ON THE ISSUE. STARTED TO HAPPEN BEFORE EVEN REACHING 50K MILES.
Source: NHTSA WEB SITE -
2013 MAZDA CX-9- MELVILLE, NY
WHILE DRIVING ON THE HIGHWAY AT A NORMAL HIGHWAY SPEED, THE SIDE AIR BAGS SUDDENLY INFLATED FOR NO APPARENT REASON, BOTH THE DRIVER AND PASSENGER SIDES.
Source: NHTSA WEB SITE