MAZDA Complaints

TL* THE CONTACT OWNED A 2009 MAZDA 6. WHILE DRIVING AT A LOW SPEED, ANOTHER VEHICLE CRASHED INTO THE DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE SIDE AIR BAG DEPLOYED. THE CONTACT SUFFERED INJURIES TO THE WRIST AND HEAD, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS DESTROYED, BUT NOT TOWED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 105,000.

COPIED FROM AN EXISTING COMPLAINT BECAUSE I HAD THE EXACT SAME PROBLEM: THE SWING ARM THAT ATTACHES THE DRIVER'S SEAT TO THE LEFT-SIDE SEAT RUNNER UNEXPECTEDLY DETACHED. CLOSE INSPECTION REVEALED THAT THIS WAS CAUSED BY A WELD FAILURE / METAL FATIGUE AT THE POINT WHERE THE ARM WAS WELDED TO THE ROD THAT RUNS BELOW THE CUSHION. THE SEAT IS NOW UNSTABLE AND ROCKS IN AN ALARMING WAY, BOTH WHEN ACCELERATING AND DECELERATING. THE FAILURE OCCURRED WITH A POPPING NOISE AS I PREPARED TO PULL AWAY FROM A PARKING SPOT.

TL* THE CONTACT OWNS A 2012 MAZDA CX-9. WHILE DRIVING 20 MPH, THERE WAS A LOUD METAL TO METAL NOISE COMING FROM THE REAR OF THE VEHICLE. IN ADDITION, THE GEARS FAILED TO SHIFT CORRECTLY AND THE OIL AND ENGINE INDICATORS ILLUMINATED. THE DEALER DIAGNOSED THAT THE BRAKES NEEDED TO BE CHANGED. THE BRAKES WERE REPLACED, BUT THE FAILURE RECURRED AND WORSENED. THE CONTACT ALSO SMELLED FUEL COMING FROM THE VEHICLE AND THE VEHICLE HAD TROUBLE ACCELERATING. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 33,000.

TL* THE CONTACT OWNS A 2010 MAZDA 3. WHILE DRIVING VARIOUS SPEEDS, THE RADIO ACTIVATED INDEPENDENTLY. THE RADIO TURNED ON AND OFF WHEN THE BRAKE PEDAL WAS DEPRESSED. IN ADDITION, THE WINDOWS FAILED TO WORK INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2005 MAZDA 6. THE CONTACT HAD NOT EXPERIENCED A FAILURE PRIOR TO THE VEHICLE BEING REPAIRED PER NHTSA CAMPAIGN NUMBERS: 15V345000 (AIR BAGS) AND 15V869000 (AIR BAGS). THE DEALER SCHEDULED THE RECALL REPAIRS AND, WITHIN LESS THAN A WEEK, BOTH THE FRONT DRIVER AND PASSENGER SIDE AIR BAG WARNING INDICATORS ILLUMINATED. THE CONTACT WAS UNABLE TO DETERMINE IF THE DEALER HAD COMPLETED THE RECALL REPAIRS. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO INDICATED THAT FURTHER TESTING WAS REQUIRED. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 12/01/16*LJ

THE SUB FRAME ON MY 2009 MAZDA 6 BROKE WHILE MY HUSBAND WAS COMING TO A STOP, WHICH NEARLY CAUSED AN ACCIDENT. HE WAS ABLE TO DRIVE IT AT A VERY LOW SPEED TO A NEARBY SERVICE STATION. THEY WERE ABLE TO GET IT ON A LIFT TO SURVEY THE DAMAGE - IT HAD A SEVERELY RUSTED SUB FRAME THAT BROKE AND HAD TO BE REPLACED. HE WAS ON VACATION AND HAD TO HAVE THE CAR TOWED 300 MILES TO OUR LOCAL MAZDA DEALER. THE LOCAL DEALER SAID "THEY HAD NEVER SEEN THIS", WE ALSO HAVE CONTACTED MAZDA, SEVERAL TIMES THEY HAVE BLATANTLY IGNORED US. THE CAR HAS BEEN WELL MAINTAINED, I AM THE ORIGINAL OWNER, THE BODY OF THE CAR HAS NO RUST !

VEHICLE SUDDENLY DID NOT BRAKE AS EXPECTED. BRAKE PEDAL WAS HARD TO PRESS AND UNRESPONSIVE. BRAKES MADE NOISE WHILE DEPRESSED. VEHICLE WAS BEING DRIVEN AT THE TIME, AND DID NOT HAVE THE ISSUE EARLIER IN THE DAY.

TL* THE CONTACT OWNS A 2010 MAZDA SPEED 3. WHILE DRIVING 10 MPH, THERE WAS A SCREECHING NOISE COMING FROM THE VEHICLE. THE CONTACT STATED THAT THE NOISE SOUNDED LIKE TWO PIECES OF METAL SCRAPING AGAINST EACH OTHER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL TANK INTERNAL BAFFLE WAS DETACHED AND WAS RUBBING AGAINST THE INSIDE OF THE FUEL TANK. THE CONTACT WAS CONCERNED THAT THE FAILURE COULD SPARK A FLAME INSIDE THE FUEL TANK. THE MANUFACTURER WAS NOT NOTIFIED AND NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 60,300.

I HAD TO REPLACE BOTH FRONT WHEEL BEARINGS BY 73,000 MILES. I WOULD CONSIDER THIS A WHEEL BEARING DEFECT, AS I NEVER HAD TO REPLACE THIS ON ANY OF MY CARS DURING MY 27 YEARS OF DRIVING. MAZDA CX-9 IS BASED ON FORD EDGE AND FORD IS KNOWN FOR BAD WHEEL HUB/BEARINGS AND THIS MAY BE RELATED. SHOULDN'T THIS BE RECALLED? I'M UNHAPPY WITH THIS CAR AS I FEEL THIS REPAIR IS TOO SOON AND NOT CHEAP, $650-700 PER WHEEL. IF THE CAR WAS OVER 100-150K MILES, THEN I WOULD UNDERSTAND ONE WHEEL BEARING REPLACEMENT, BUT TWO WITHIN 73K MILES? READ SOME BLOGS THAT IT'S NOT UNUSUAL TO REPLACE ALL FOUR WHEEL BEARINGS ON THIS CAR UNDER 100K MILES. PLEASE ADVISE, AS THIS ISN'T SAFE FOR MOMS DRIVING WITH YOUNG CHILDREN LIKE MY WIFE, LET ALONE OTHERS. THIS CAR SHOULD BE INVESTIGATED, RECALLED ASAP AND REPAIRED FREE OF CHARGE OR REFUNDED. THANK YOU. *TR

IN THE REAR PASSENERGER SIDE WHEEL WELL,RUSTED OUT SO BAD REAR SHOCK HAS PULLED AWAY FROM BODY,CAUSING JOLE ALL WSY THRU CAR. SAW ONLINE THIS IS A COMMOM PROBLEM WITH THIS MODEL AND SISTER FORD ESCAPE HEARD RECALLS FOR 02 THRU 04 MODELS.