MAZDA Complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS) AND 16V06100 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MY 2016 CX-5 WAS PARKED IN MY DRIVEWAY WHEN I NOTICED A CRACK IN THE MIDDLE OF MY WINDSHIELD STARTING AT THE BOTTOM UNDER THE SEAL AND GOING UP AND TO THE LEFT.THERE WAS NO CRACK WHEN I PARKED IT.I TOOK IT TO THE DEALER WHERE I BOUGHT IT AND HAD THE WARRANTY MECHANIC AND A SALESMAN LOOK AT IT,THEY FOUND NOT SIGN OF IMPACT.THEY ADVISED ME TO TAKE TO THE MAZDA DEALER FOR THE FACTORY WARRANTY.I TOOK IT TO THE MAZDA DEALER AND AFTER NUMEROUS GOUGES WITH A FINE POINT PEN IN THE MIDDLE OF THE CRACK THE SERVICE MANAGER SAYS NO LOOK THERE IS A ROCK CHIP SO IT IS NOT COVERED UNDER THE FACTORY WARRANTY. I ALSO POINTED OUT THAT THERE WAS AN AIR BUBBLE IN ANOTHER PART OF THE WINDSHIELD WHICH IS OBVIOUSLY A FACTORY DEFECT AND HE SAID THAT IT DIDN'T MATTER BECAUSE THERE WAS A SIGN OF IMPACT NOT ANYWHERE CLOSE TO THE CRACK THE FACTORY WARRANTY WOULD NOT COVER IT

WHILE DRIVING THE LANE CHANGE RADAR WARNING SYSTEM INDICATES A VEHICLE WHEN THERE IS NONE. FOR EXAMPLE I CAN BE IN THE RIGHT LANE ON A MULTI LANE HIGHWAY AND THE LIGHT ON THE SIDE MIRROR WILL ILLUMINATE INDICATING A VEHICLE IN MY BLIND SPOT WHEN THERE IS NONE. IT IS SPORADIC AND MOSTLY DOES THIS ON THE DRIVERS SIDE BUT HAS ALSO DONE THIS ON THE PASSENGER SIDE

TL* THE CONTACT OWNS A 2008 MAZDA RX-8. WHILE DRIVING 45 MPH MAKING A LEFT OR RIGHT TURN, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO MANEUVER. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DIAGNOSED, BUT NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

WHILE DRIVING THE VEHICLE AT A SPEED OF ABOUT 35 MPH I FELT WHAT APPEARED TO BE A FLAT TIRE. AFTER CHECKING THE TIRE, THERE WAS NOTHING OBVIOUS SHOWING. AT SPEEDS ABOUT 55 MPH THE SENSATION OF A FLAT TIRE CEASED, HOWEVER, AS SOON AS I WOULD SLOW DOWN, IT WOULD RETURN, ALONG WITH A LOUD NOISE. I TOOK THE CAR IN TO FIRESTONE TIRE. THEY DISCOVERED THAT THE PASSENGER SIDE REAR WHEEL WELL IS COMPLETELY RUSTED OUT. THE STRUT HOUSING IS EXPOSED AND THE WHEEL IS AT RISK FOR LITERALLY SEPARATING FROM THE VEHICLE. WE WERE TOLD THAT ANY SMALL REAR IMPACT COULD CAUSE THE REAR END OF THE VEHICLE TO COMPLETELY SEPARATE FROM THE REST OF THE CAR. AFTER HAVING THE VEHICLE CHECKED BY SEVERAL DIFFERENT MECHANICS AND BODY SHOPS WE WERE TOLD THAT THE VEHICLE IS UNSAFE TO DRIVE AND REQUIRES OVER $5800 IN REPAIRS. AFTER CONTACTING MAZDA, THEY REFUSE TO ACKNOWLEDGE THIS AS A RECALL AND THE ONLY OFF THEY MADE WAS FOR $1,500-$3,000 OFF THE PURCHASE OF A BRAND NEW MAZDA. WE HAVE CARED FOR OUR VEHICLE IMPECCABLY. IT ONLY HAS 135,000 MILES ON IT AND HAS ALWAYS HAD ALL MAINTENANCE PERFORMED. ALL OTHER AREAS OF THE VEHICLE ARE IN GOOD CONDITION. THIS IS OBVIOUSLY AN ISSUE WITH THE PARTS THAT WERE USED ON THE ASSEMBLY LINE DURING PRODUCTION. I FIND IT VERY HARD TO BELIEVE THAT ONLY ONE SIDE IN ONE AREA OF THE VEHICLE WOULD RUST OUT LIKE THIS. MAZDA SHOULD TAKE RESPONSIBILITY FOR THIS BEFORE SOMEONE IS SERIOUSLY HURT OR KILLED.

THE DASH OF MY CAR IS MELTING - A KNOWN PROBLEM IN THE MAZDA 2011, AS WELL AS OTHER MAKES AND MODELS, THAT IS EXACERBATED BY THE HEAT. I LEAVE IN SOUTH CENTRAL TEXAS, WHERE WE SEE A LOT OF HEAT. I CALLED OUR MAZDA DEALERSHIP TO ASK WHAT COULD BE DONE ABOUT IT. THEY SAID TO JUST WAIT UNTIL MAZDA ISSUES A RECALL. IN ADDITION, THEY SAID THEY HAVE HAD THESE PARTS ON ORDER SINCE DECEMBER AND STILL HAVEN'T GOTTEN THEM IN. A RECALL NEEDS TO BE ISSUED AND REPAIRS NEED TO BE MADE. THE DASH BECOMES STICKY AND SHINY, WHICH IN TURN REFLECTS LIGHT UP ON TO THE WINDSHIELD. VISIBILITY IS THEN CUT DRASTICALLY TRYING TO SEE THROUGH THE REFLECTION FROM THE DASH.

TAKATA RECALL. I LIVE IN THE HUMID HOT SOUTH IN TEXAS. THOUGH MAZDA IS WELL AWARE OF THE DEFECTIVE AIRBAGS IN MY CAR AND THE FACT THAT HUMID CONDITIONS WORSENS THE PROBLEM, THEY HAVE NO PLANS IN PLACE AT THIS TIME TO FIX THE PROBLEM. WE HAVE CONTACTED OUR LOCAL DEALERSHIP AND THEY WILL NOT EVEN OFFER A LOANER OR RENTAL CAR. IN THE MEANTIME, I AM DRIVING AROUND WITH A TICKING TIME BOMB CARTING YOUNG CHILDREN TO SCHOOL. IT IS RIDICULOUS THAT THIS IS TAKING SO LONG. SOMETHING NEEDS TO BE DONE TO SPEED UP THE RECALL AND REPAIR PROCESS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-7. WHILE DRIVING VARIOUS SPEEDS AND ALSO WHILE IN PARK, THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 94,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 MAZDA B304 2P. THE CONTACT RECEIVED A RECALL NOTIFICATION IN MARCH OF 2016 FOR NHTSA CAMPAIGN NUMBER: 16V048000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I'VE OWN MY 2010 CX-9 SINCE NEW, AT 96K MILES THE BOLT MOUNT FOR THE HATCH BACK POWER LIFT RIPPED OUT OF THE SHEET METAL OF THE HATCH WITH A PIECE OF METAL AND BOLT FLYING. I USE THE CAR ONLY FOR PRIVATE USE AND NO HEAVY DUTY USAGE. BOLT LOOKED RUSTED (SORRY I THROUGH IT AWAY). THE MAZDA DEALER TELLS ME THAT IT IS A VERY UNCOMMON OCCURRENCE, AND THAT IS NOT COVERED BY MAZDA. I SEE IN BLOGS THAT IT IS NOT THAT UNCOMMON. THE BOLT AND METAL BREAKING MAY CAUSE GLASS BREAKAGE OR DAMAGE TO SOMEONE WHILE THE DOOR IS BEING OPENED. SEE: HTTP://FORUMS.EDMUNDS.COM/DISCUSSION/12710/MAZDA/CX-9/MAZDA-CX-9-POWER-LIFT-GATE-PROBLEM HTTP://WWW.MAZDAS247.COM/FORUM/SHOWTHREAD.PHP?123815687-CX9-POWER-TAILGATE-ISSUES