MAZDA Complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNED A 2016 MAZDA 3. THE CONTACT WAS INVOLVED IN A CRASH AND THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED AND TOWED. THE CONTACT WAS INJURED AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

THE FORWARD TILT OF THE HEADREST FORCES MY HEAD FORWARD IN AN UNSAFE AND UNCOMFORTABLE MANNER NO MATTER WHAT SEAT SETTINGS ARE USED. I HAVE SUSTAINED CHRONIC NECK AND UPPER BACK HEALTH ISSUES SINCE I BEGAN DRIVING MY NEW CAR. THE SEAT AND HEADREST DESIGN FORCE THE DRIVER INTO AN UNNATURAL POSTURE THAT GIVES NO BACK SUPPORT AND BUMPS THE HEAD FORWARD AND DOWNWARD FACING. THE CONSTANT STRAINING TO WHILE DRIVING THIS CAR IS NOT ONLY UNSAFE BUT IT IS CAUSING CHRONIC INJURY. I DO NOT HAVE AN UNUSUAL BODY TYPE, I AM FIT AND OTHERWISE HEALTHY AND THIS AGGRAVATION DOES NOT HAPPEN IN ANY OF MY OTHER (OLDER) VEHICLES.

TWICE NOW, WHEN I WAS ALERTED VIA MY TPMS THAT I HAD LOW TIRE PRESSURE IN ONE OF MY TIRES, I STOPPED AT A SERVICE STATION TO ADD AIR TO MY LOW PRESSURE TIRE. AS I APPLIED THE AIR HOSE TO THE VALVE STEM, THE VALVE STEM (AND THE ATTACHED TPMS SENSOR, DISAPPEARED INTO THE WHEEL AND TIRE AND THE TIRE WENT IMMEDIATELY FLAT. . I BELIEVE THIS TO BE THE RESULT OF FAULTY DESIGN OF THE TPMS ASSEMBLY. THE MATERIALS USED IN THE COLLAR AND NUT THAT SECURE THE TPMS ASSEMBLY TO THE WHEEL IS NOT APPROPRIATE FOR THE ENVIRONMENT (EXPOSED TO ROAD SALT, DIRT, GRIME, BRAKE DUST, ETC.) IN WHICH THE TPMS ASSEMBLY MUST FUNCTION. THE COLLAR AND NUT CORRODE AND EVENTUALLY FAIL DUE TO THAT EXPOSURE. FORTUNATELY FOR ME, I WAS STOPPED AT THE TIME OF THOSE FAILURES; HAD I BEEN TRAVELING AT HIGHWAY SPEEDS THE COMPLETE FAILURE (NO AIR PRESSURE REMAINING IN TIRE) COULD HAVE BEEN CATASTROPHIC. THE FIRST ASSEMBLY FAILED AT APPROXIMATELY 36,500 MILES AND THIS MOST RECENT ONE FAILED AT 61,800 MILES. BOTH TPMS ASSEMBLIES WERE OEM PARTS AND WERE INSTALLED ON THE VEHICLE WHEN WE BOUGHT THE CAR NEW FROM MAZDA. I HAVE SEEN MANY REPORTS ONLINE DESCRIBING SIMILAR FAILURES. TO THE BEST OF MY KNOWLEDGE, MAZDA HAS NOT YET RECOGNIZED OR ACKNOWLEDGED THIS AS A PROBLEM WITH THE DESIGN AND FAILURE OF THEIR TPMS ASSEMBLIES. I WOULD LIKE THEM TO ACKNOWLEDGE THE PROBLEM AND TAKE ACTION TO ADDRESS THEIR FAULTY DESIGN, BEFORE SOMEONE GETS HURT OR DIES FROM AN ACCIDENT RESULTING FROM ANOTHER TPMS ASSEMBLY FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2005 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V345000 (AIR BAGS), 15V382000 (AIR BAGS), 15V869000 (AIR BAGS), AND 16V354000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

UNDERCARRIAGE COMPLETELY RUSTING AWAY. GAS TANK SUPPORTS CRACKED AND RUSTED ALL THE WAY THROUGH.

TL* THE CONTACT OWNS A 2005 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V345000, 15V382000, 15V869000, AND 16V354000 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 MAZDA RX-8. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V382000 (AIR BAGS) AND 16V354000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED.

INCOMPLETE RECALL FOR LOWER CONTROL ARMS. MY VEHICLE IS MAKING POPPING NOISES WHEN GOING IN DRIVE AND IN REVERSE. EVERY ONCE IN A WHILE WILL MAKE CREAKING NOISES WHILE DRIVING DOWN THE ROAD. ALL NOISES ASSOCIATED WITH THE BALL JOINTS AND CONTROL ARMS. THE DEALERSHIP TOOK OVER A HOUR TO COME BACK AND SAY THEY DON'T HAVE THE PARTS TO FIX IT BUT THINK THE BRAKES ARE WHERE THE NOISE IS COMING FROM. THIS IS MY ONLY VEHICLE AND MY WIFE AND 2 SMALL CHILDREN RIDE IN IT. I CALLED MAZDA CORPORATE AND MADE MY COMPLAINT AND STRESSED THAT I DON'T FEEL SAFE DRIVING THIS VEHICLE UNTIL IT IS FIXED. THEY JUST TOLD ME THERE WASN'T ANYTHING THAT COULD BE DONE ABOUT IT. PUTTING THE SAFTY OF MY FAMILY AT RISK FOR INJURY. I AM AT A DEAD END WITH THE MANUFACTURER ON THIS ISSUE. I DON'T HAVE THE MEANS TO BUY A NEW CAR OR RENT ONE UNTIL IT IS REPAIRED.