MAZDA Complaints

COMPLAINED TO MAZDA THAT MY DRIVER SIDE WINDOW RATTLES WHEN DRIVIING AND DRIVER SIDE MIRROR SHAKES AT 50 MILES PER HOUR. THEY TOLD ME THERE IS NO RECALL. ALSO I GOT A STRESS CRACK IN MY WINDSHIED STARTED FROM BOTTOM OF WINDSHIELD IN THE MIDDLE AND TURNED RIGHT. THE CAR WAS PARKED AND IN MY DRIVEWAY WHEN THIS HAPPENED

I'M NOW DRIVING A 2015 MAZDA CX-5 TOURING AND I FIND THE HEAD RESTRAINT IN MY MAZDA IS ANGLED TOO FAR FORWARD AND IS VERY UNCOMFORTABLE, CAUSING NECK STRAIN AND PAIN. I LIKE TO SIT UPRIGHT IN MY CAR AND WHEN SEATED LIKE THIS THE HEAD RESTRAINT FORCES ME TO ANGLE MY HEAD DOWN SO I AM LOOKING AT THE DASH, NOT OUT THE WINDSHIELD. I FIND THAT RECLINING THE SEAT IS THE ONLY SOLUTION BUT IT PUTS ME IN A POSITION THAT IS LESS RESPONSIVE AND MORE SLEEP-INDUCING. IRONICALLY, THE NHTSA MADATE THAT TOOK EFFECT IN 2008 ACTUALLY MAKES MY MAZDA LESS SAFE BECAUSE IT FORCES ME TO CHOOSE BETWEEN NECK STRAIN OR SITTING IN A LESS RESPONSIVE, OVERLY-RELAXED POSITION JUST TO FIX THE POORLY-DESIGNED HEAD RESTRAINT ANGLE. I DROVE A 1994 TOYOTA CAMRY FOR ABOUT 10 YEARS AND IT HAD A HEAD RESTRAINT THAT WAS ADJUSTABLE FOR BOTH ANGLE AND HEIGHT. IN 1994! PLEASE CHANGE THE HEAD RESTRAINT RULES SO THE ANGLE IS ADJUSTABLE!

TL* THE CONTACT OWNS A 2009 MAZDA 6. THE CONTACT SMELLED A STRONG BURNING ODOR INSIDE AND OUTSIDE THE VEHICLE. AFTER ENTERING THE VEHICLE, THERE WAS EVIDENCE OF AN ELECTRICAL FIRE. THE FIRE DEPARTMENT RESPONDED; HOWEVER, THERE WERE NO VISIBLE FLAMES. THE ENTIRE INTERIOR OF THE VEHICLE WAS COVERED WITH SOOT AND SMOKE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DECTECTED THAT THE HARNESS CONNECTOR WIRES UNDERNEATH THE DRIVER'S SEAT WERE BURNT AND THE FUSE BOX OVERHEATED. THE VEHICLE WAS REPAIRED. NEITHER A FIRE NOR A POLICE REPORT WERE FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

TL* THE CONTACT OWNED A 1992 MAZDA MX3. THE CONTACT SMELLED AN ABNORMAL BURNING ODOR AND NOTICED SPARKS COMING FROM THE STEERING COLUMN NEAR THE IGNITION. IN ADDITION, THE CONTACT NOTICED WHITE SMOKE COMING FROM THE STEERING COLUMN. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TURNED OFF AND THE SPARKS STOPPED. THE VEHICLE WAS REPAIRED; HOWEVER, THEY SOLD THE VEHICLE TO BE SALVAGED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.

MY 2014 MAZDA 3 SUDDENLY AND UNEXPECTEDLY ACCELERATED AND CRASHED INTO A PARKED TRUCK. THERE WAS AN EYE-WITNESS. HERE IS WHAT HAPPENED: I WAS DRIVING ON A QUIET, DEAD-IN STREET ACCOMPANIED BY MY HUSBAND. I TURNED LEFT INTO THE TURN AROUND AREA AT THE END OF THE STREET. AS I WAS COMING TO A STOP, WITH MY FOOT ON THE BRAKE, THE CAR SUDDENLY ACCELERATED'GOING VERY FAST, VERY QUICKLY. IT LEAPT OVER THE CURB, NARROWLY MISSED A TREE AND A FIRE HYDRANT, PASSED BACK OVER THE STREET I HAD BEEN ON MOMENTS EARLIER, AND CRASHED INTO A PARKED PICK-UP TRUCK. THE AIR-BAGS DID NOT DEPLOY. ALL OF THIS HAPPENED IN 2 TO 3 SECONDS. WE WERE NOT HURT. THE EYE WITNESS WAS IN HIS YARD, WHICH ADJOINS THE TURN-AROUND AREA. AFTER THE ACCIDENT, HE CAME OVER AND ASKED IF I WAS OK. HE ASKED ME IF I COULD TURN MY CAR OFF. THE EYE WITNESS LATER TOLD ME HE HAD SEEN THE WHOLE THING AND THAT I NEVER HAD CONTROL OVER THE CAR. HE SAID HE TOLD THE POLICE THAT HE WAS WATCHING ME TURN MY CAR INTO THE TURNAROUND AREA AND SAW THE CAR SUDDENLY ACCELERATE. HE WANTED ME TO KNOW THAT THERE WAS A MECHANICAL PROBLEM WITH MY CAR. HE TOLD ME THAT WHEN HE APPROACHED THE CAR, IT WAS REVVING AND STILL TRYING TO ACCELERATE INTO THE TRUCK, EVEN THOUGH MY FEET WERE NOWHERE NEAR THE PEDALS. THAT WAS WHY HE ASKED IF I COULD TURN THE CAR OFF. I REMEMBERED BEFORE TURNING THE CAR OFF, THAT I COULD HEAR THE WHINE OF THE ENGINE AS IT SOUNDS WHEN IT IS AT HIGH RPMS. THE UNEXPECTED ACCELERATION AND THE FACT THAT THE AIR-BAGS DID NOT DEPLOY ARE BOTH SERIOUS SAFETY CONCERNS. THE CAR WAS TOWED TO THE MAZDA DEALERSHIP AND THE SERVICE DEPARTMENT CONTACTED MAZDA CORPORATION WHO SENT AN ENGINEER TO CHECK IT OUT. THEY SAID THEY COULD NOT FIND A PROBLEM, BUT THEY PUT AN EVENT DATA RECORDER ON THE CAR TO MONITOR IT. THEY DROVE THE CAR FOR A FEW DAYS AND NOTHING SHOWED UP. THE DEALER BOUGHT THE CAR BACK.

THE CAR HAS 43000 POWER STEERING WENT OUT AS I WAS DRIVING CAUSING A PROBLEM VEHICLE

2012 MAZDA3. CONSUMER WRITES IN REGARDS TO VEHICLE AIRBAG RECALL INFORMATION. *SMD

THE RIGHT REAR SHOCK TOWER BROKE AWAY FROM THE BODY ,CAUSING THE VEHICLE TO JERK HARD RIGHT ,AS I WAS DRIVING ON THE HIGHWAY AT ABOUT 60 MILES PER HOUR,THIS ALMOST CAUSED AN ACCIDENT, I CROSSED INTO THE MIDDLE LANE CUTTING OFF THE AUTO IN THAT LANE . HAD IT NOT BEEN FOR THE DRIVING SKILLS OFF THE OTHER DRIVER AND MYSELF THERE WOULD HAVE BEEN AN ACCIDENT. THE SHOCK THEN TORE THE INSIDE OF THE TIRE UP CAUSING A FLAT. WHEN I CALLED MAZDA THEY SAID IT WAS NOT A SAFETY ISSUE AND HAD NO PLANS TO RECALL THE VEHICLE FOR THIS MOST COMMON PROBLEM.THIS VEHICLE HAS A RECALL FOR RUST ON THE FRONT FRAME MOUNT BUT NOT ON THE RUST PROBLEMS IN THE REAR OF THE VEHICLES. I FEEL THEY USED INFERIOR METAL IN THE ENTIRE AUTOMOBILE AND SHOULD REPAIR THIS VERY DANGEROUS PROBLEM.

TL* THE CONTACT OWNS A 2005 MAZDA TRIBUTE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, AN ABNORMAL SOUND EMITTED FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR PASSENGER SIDE WHEEL WELL AND FRAME WAS RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 168,000.

WARM ENGINE, VERY HARD/LONG CRANKING TIME. VS. STARTS RIGHT UP WHEN ENGINE COLD