MAZDA Complaints

VEHICLES BRAKES SUDDENLY STOPPED WORKING CAUSING A LOW SPEED COLLISION. I HAD THE BRAKES INSPECTED, AND WAS TOLD THIS WAS A KNOWN ISSUE WITH MY CAR, BUT MAZDA DID NOT INITIATE A RECALL. I THEN DISCOVERED THAT THE NHTSA HAD STRUCK A DEAL WITH MAZDA, AGREEING TO AN EXTENDED WARRANTY WITH NO CUSTOMER NOTIFICATION. THIS IS A CLEAR CASE OF A GOVERNMENT AGENCY THAT IS SUPPOSED TO PROTECT CONSUMERS, SHIRKING THEIR DUTY. NHTSA AND MAZDA YOU SHOULD BE ASHAMED OF YOURSELVES!

I HAD TO REPLACE MY TIRES BECAUSE OF THE BALL JOINTS AND CAUSING MY WHEEL TO COME OFF. MY BREAKS SOUNDS HORRIBLE EVEN AFTER I HAD THEM SERVICED IF IT RAINS REALLY BAD I GET THIS CRANKING NOISE I HAVE A WEIRD SOUND TO MY VEHICLE RIGHT NOW COMING FROM THE FRONT OF THE VEHICLE AGAIN AND NOT SURE WHAT'S THE PROBLEM. I'M AFRAID TO DRIVE THE VEHICLE TO FAST BECAUSE I HAVE CHILDREN WHAT'S GOING ON WITH THIS VEHICLE

THE RADIO VOLUME CONTROL CAN NOT TURN OFF. IF CLICK THE VOLUME KNOB TO TURN OFF, THE VOLUME BECOME 10 TIMES LOUDER. WHEN THE RADIO VOLUME IS AT "ON" STATE, ONLY LEFT DOOR BOSE HAS SOUND. WHEN THE RADIO VOLUME IS AT "OFF" STATE, THE SOUND LEVEL IS 10 TIMES LOUDER IN LEFT REAR BOSE SPEAKER. SOME TIMES, WHEN RADIO IS ON, IT COULD AUTOMATICALLY JUMP TO 10 TIMES LOUDER BY ITSELF.

I BOUGHT THIS CAR JUNE 2016 AND LAST WEEK I TOOK IT TO THE DEALERSHIP AFTER A FEW WEEKS OF STEPPING ON THE ACCELERATOR AND WAITING FOR THE VEHICLE TO MOVE. THEN ONE DAY 6/2/16 I PUT IT IN DRIVE AFTER BACKING OUT OF THE DRIVEWAY INTO A STREET, STEPPED ON THE ACCELERATOR AND IT WOULD NOT MOVE. IT TOOK ME 3 TIMES OF PUTTING IT BACK IN PARK THEN IN DRIVE TO MOVE AT WHICH POINT I DROVE IT RIGHT TO THE DEALERSHIP. I WAS TOLD THE NEXT DAY THAT THEY DID NOT KNOW WHY IT FAILED BUT THEY WERE GOING TO HAVE TO REPLACE IT. I GOT ONLINE AND SAW THAT MANY OTHER CX5 OWNERS HAVE HAD THE SAME PROBLEM. HAVING THE POWER TRAIN FAIL AFTER STOPPING AT A STOP SIGN, A RED LIGHT, OR AFTER BACKING OUT OF A DRIVEWAY ONTO A STREET PUTS THE DRIVER IN A DANGEROUS SITUATION.

BRAKES MAKE A HISS SOUND WHEN PRESSED. SOUNDS LIKE AIR LEAKING OUT. VERY HARD TO BRAKE. SOUNDS LIKE BRAKE BOOSTER AS I READ ABOUT THIS ISSUE EVERYWHERE.

ON TUESDAY MAY 31, 2016 I TOOK MY MAZDA CX9 TO MAZDA DEALERSHIP FOR THE RECALL, REFERENCE ##15V451000. I TOLD THE SERVICE REPRESENTATIVE THAT I WAS GLAD TO BE BRINGING THE CAR IN AS IT WAS MAKING NOISES IN THE DRIVER FRONT AND THAT THE STEERING SEEMED LOOSE. I WAS TOLD THAT MY CAR WAS INSPECTED, DID NOT REQUIRE THE RECALL AND THAT ALL SUSPENSION PARTS WERE IN GOOD WORKING ORDER. ON SUNDAY, JUNE 5, 2016 WHILE ENTERING THE HIGHWAY WHILE DRIVING MY 2 CHILDREN AND ELDERLY MOTHER, MY BALL JOINT AND LOWER CONTROL ARM BROKE CAUSING AN ACCIDENT ON THE HIGHWAY ON RAMP. I WAS INFORMED BY POLICE THAT I WAS LUCKY THIS HAD NOT OCCURRED MOMENTS LATER (AT HIGH SPEED) AS IT WAS LIKELY TO HAVE CAUSED A SEVERE OR POSSIBLY FATAL ACCIDENT. THE CAR WAS NOT DRIVE ABLE AND REQUIRED ME TOW MY VEHICLE AND FIND ALTERNATIVE TRANSPORTATION.

THE SEATBELT IS BEGINNING TO CHAFF AND UNRAVEL. I HAVE HAD MUCH OLDER AND USED VEHICLES BEFORE AND NEVER HAVE I SEEN A SEATBELT DO THIS. IT CONCERNS ME THAT IT WILL DETACH COMPLETELY IN A COLLISION IF IT GETS WORSE. THE VEHICLE IS NOT ABUSED AND ONLY HAS 90,000 MILES. THIS IS AN ONGOING ISSUE AND I AM AFRAID IT WILL ONLY GET WORSE.

LOUD CLUNKING ON BUMPS AND A TENDENCY FOR AN UNUSUAL SWAY IN SOME CIRCUMSTANCES WHILE DRIVING ON THE HIGHWAY LED TO TAKING A LOOK UNDER THE RIGHT REAR OF THE CAR. A WHOLE 8"X12" ROUGHLY OVAL PIECE OF THE RIGHT REAR INNER WHEEL WELL HAS RUSTED THROUGH WHERE THE UPPER SHOCK MOUNT IS ATTACHED. RIGHT REAR SHOCK IS NO LONGER ATTACHED TO THE CAR AT THE TOP. VEHICLE IS NOT SAFE TO DRIVE. IT APPEARS THIS WAS A RECALL ISSUE IN PRIOR YEARS, WHICH WAS NOT CORRECTED FOR THE 2005 YEAR.

TOOK MY CAR TO AN INDEPENDENT MECHANIC. COMPUTER REGISTERS THAT THERE'S SOMETHING WRONG WITH INTAKE BUT, ONCE REMOVED IT WORKS FINE. CHECKED EGR VENTILATION SYSTEM WORKS FINE. CAR STILL CUTS OUT DURING ACCELERATION. IDLES VERY HIGH HE INFORMED ME THAT THERE'S A PROBLEM WITH MY COMPUTER ELECTRICAL SYSTEMS. I NEED SOME INFORMATION PERTAINING TO MAZDA RECALL.

EXTREME RUST/CORROSION IN THE WHEEL WELL AREA - FRAME DEGRADED AND FELL AWAY FROM THE BODY -- SHOCK COMING LOOSE - OCCURRED WHILE DRIVING ON CITY STREET - GOING STRAIGHT.