2021 MERCEDES-BENZ AMG GLS63 Complaints
View complaints related to 2021 MERCEDES-BENZ AMG GLS63. The complaints found here are submitted by actual consumers with first hand experience. There are more than 10 complaints submitted for the 2021 MERCEDES-BENZ AMG GLS63. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2021 MERCEDES-BENZ AMG GLS63- Bothell, WA
48V battery has repeated failures where I'm driving. safety concern, When it fail, it will pop up warning1) only drive below 50 miles/hour; then it becomes2) stop vehicle immediately; then ) multi-media system suddenly shut off while I'm driving. I tested by 48V battery which only has below 60% health. with 4 error code all related to V48 battery and management system: B183214; B183216; B183217; B183371; 48V battery is under Emission control component warranty which has 5 years/50000miles in Federal for MediumDutyVehicle and 7 years/80000 in WA state. My car is listed as MediumDutyVehicle in Mercedes service book. Mercedes refused to replace my unhealthy battery. Mercedes Charging me diagnosis fees for failure of V48 Battery. this should be waived since the part is under warranty Mercedes refused to provide battery health report to me even I explicitly asked from them, they just cleared the code and told me my battery is fine
Source: NHTSA WEB SITE -
2021 MERCEDES-BENZ AMG GLS63- Atlanta, GA
The contact owns a 2021 Mercedes-Benz GLS63. The contact stated while driving at various speeds, the collision warning sensor was activated with an audio alarm and warning on the display screen. The contact stated that there were no objects in the roadway or close to the vehicle. The contact stated that she had deactivated the driver assistance functions in the vehicle and the failure still occurred. The vehicle was not taken to the dealer or independent mechanic to be diagnosed nor repaired. The dealer was contacted and advised the contact to wash the vehicle. The contact stated that the vehicle was washed however, the failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 200.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE