2010 MERCURY MILAN Complaints

For years I have sporadically gotten a "Power Steering Sensor Fault" displayed when I would start the car. You could barely turn the steering wheel. In searching the Owner's Manual, owners are advised to turn off the ignition, wait briefly then restart the car (how this issue got into the Owner's Manual and could not be addressed and eliminated, I don't understand). This would correct the fault and the power steering would function normally. Fortunately it never happened while driving. In the last week this display was occurring more frequently until on 5/16/21 it would not go away and I could not drive the car. Today, 5/20/21 I got it towed to the local Ford dealer. The situation will probably not be diagnosed until next week. From reading everything on the internet, this is a routine safety concern, and a recall for the control module has been issued on the 2011-2015 Milan models. Unfortunately my car is 2010 and is not included in the recall. Aren't we talking about an identical control module as to those that have been recalled?? Then why wouldn't the NHTSA not be concerned about this very similar safety issue??!! I'm thankful this didn't happed to me while driving!

POWER STEERING HAS FAILED MULTIPLE TIMES ON THE VEHICLE. THE DASHBOARD DISPLAYS 'POWER STEERING ASSIST FAULT' AND THE STEERING WHEEL IS LOCKED. THIS OCCURRED BOTH WHEN THE VEHICLE WAS STATIONARY AND IN MOTION. FORTUNATELY I WAS DRIVING IN A SAFE LOCATION EACH TIME, BUT HAD IT BEEN ON A HIGHWAY THIS WOULD HAVE CAUSED A CRASH. THERE IS A RECALL FOR THIS SPECIFIC ISSUE ON 2011 MERCURY MILANS, BUT NOT ON 2010 MODELS.

I CALL MY LOCAL FORD DEALERSHIPS TO SCHEDULE A FREE IMPORTANT SAFETY RECALL FOR THE DRIVER'S SIDE AIR BAG INFLATOR REPLACEMENT, ACCORDING TO NHTSA IS DUE FOR REPLACEMENT, BUT WORKERS AT THIS LOCATION HANG UP THE PHONE, TELL ME TO WAIT 1 SECOND AND DISSAPEAR MAKING ME WRITE THIS PARAGRAPHS BECAUSE MY SAFETY IS #1 PRIORITY. THEY WANT ME TO LEAVE MY VEHICLE IN THEIR PROPERTIES FOR 3 DAYS FOR A SIMPLE 2 HOUR JOB AND THAT IS REALLY UNACCEPTABLE, ONLY BECAUSE ITS FREE DONT MEAN I HAVE TO PUT UP WITH THIS NONSENSE. THE VEHICLE RUNS AND WORKS FINE BUT IN AAN EVENT OF A CRASH GOD FORBIDDES, I WOULDNT WANT EXPLODING AIRBAG FRAGMENT TO BE THE CAUSE OF MY DEATH AND IM URGING TO GET THIS REPLACED ASAP BUT LAZY WORKER WHO DONT LIKE THEIR JOB SHOULD BE FIRED TO OPEN UP POSITION FOR PEOPLE WHO APPRECIATE THEIR JOBS. NOW I DONT KNOW HOW TO TAKE CARE OF THIS SITUATION IM STUCK KNOWING THERE IS A POTENTIAL FOR AN AIRBAG EXPLOSION DEPLOYING AND RISKING MY LIFE AT THE HANDS OF INCONMPETENT WORKERS WHO DONT REALIZE HOW IMPORTANT RECALLS REALLY ARE. I CANT AFFORD A NEW VEHICLE PLUS MY VEHICLE TURNS ON AND THE TIRES ROTATE WITHOUT A HASSLE THERES NO POINT IN BUYING MORE JUNK. PLEASE GET BACK AT ME THANK YOU AND GOD BLESS. I HAVE RECORDS OF A RECALL THAT WAS DONE ON PASSENGER SIDE AIRBAG BUT NOW NHTSA RECOMMENDS THE DRIVER SIDE I APPRECIATE THE ADVICE BUT DEALERSHIPS ACT REALLY UNPROFESSIONALLY TOWARDS THE SITUATION.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE BRAKE PEDAL WENT TO THE FLOORBOARD WHEN DEPRESSED. THE CONTACT STATED THAT THE BRAKING DISTANCE WAS EXTENDED. THE CONTACT STATED THAT FAILURE OCCURRED INTERMITTENTLY AT VARIOUS SPEEDS, SOMETIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A CERTIFIED MECHANIC TO BE DIAGNOSED. THE MECHANIC STATED THAT THE BRAKING SYSTEM MALFUNCTIONED, THE ANGLE SENSOR, BRAKE PEDAL FIELD SIMULATOR AND THE ABS VALVE ALL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

I WAS AT A STORE FOR A WHILE I CAME OUTSIDE I CRANK MY CAR PUT THE CAR IN REVERSE SIMULTANEOUSLY THE TRACTION CONTROL LIGHT THE ABS SYSTEM LIGHT CAME ON ALONG WITH THE POWER STEERING GOING OUT I DID SEE. THIS IS ALL THE SYMPTOMS OF A RECALL BUT IT IS NOT ASSOCIATED WITH MY VIN NUMBER NOW THE DEALERSHIP THAT HAS MY VEHICLE HAS SERVICE THREE OTHER RECALLS WHERE IS SERVICING THREE OTHER RECALLS THAT HAS TOLD ME THAT NOW I WILL HAVE TO PAY $3,500 FOR A RACK AND PINION REPLACEMENT AND WHATEVER THIS RECALL CAUSES FOR MY BRAKES

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED WHILE REVERSING FROM HER DRIVEWAY, WHEN DEPRESSING THE BRAKE PEDAL TO THE FLOOR BUT FAILED TO STOP THE VEHICLE. THE CONTACT STATED SHE HIT THE CURB AND STOPPED THE VEHICLE MOVEMENT. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TAKEN TO LOCAL DEALER SESI LINCOLN (3990 JACKSON RD, ANN ARBOR, MI 48103: (877) 752-9031) AND WAS INFORMED OF FUTURE RECALL ASSOCIATED TO HER FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC), HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN .VIN TOOL CONFIRMS PARTS NOT AVAILABLE. - (RECALL RELATED INCIDENT) TS

STARTED MY CAR UP AND IT SAID POWER STEERING FAILED..I CUT THE CAR OFF AND WAITED THEN IT WENT OFF...AS I WAS HEADED TO WORK THE AIRBAG LIGHT CAME ON FOR THE PASSENGER SIDE..I PULLED INTO THE STORE TURNED THE CAR OFF A WHILE AND STARTED IT BACK UP THE LIGHT WENT OFF BEFORE LEAVING WORK THE POWER STEERING MESSAGE POPPED BACK UP I ONCE AGAIN TURNED OFF THE CAR FOR A WHILE...I MANAGE TO MAKE IT HOME BUT A MILE FROM MY HOUSE THE AIRBAG LIGHT ONCE AGAIN CAME ON.. PLEASE CHECK INTO THIS..I LOVE MY LIFE AND THE LIFE OF MY LOVED ONES DRIVING LIKE THIS IS VERY DANGEROUS AND THIS IS MY ONLY MEANS OF TRANSPORTATION.

WHEN DRIVING THE VEHICLE A WRENCH EMBLEM APPEARED ON MY DASH WARNING PANEL. THIS HAS HAPPENED TWICE BEFORE. IN THE LAST INSTANCE THE VEHICLE THEN DROPPED SPEED FROM 45 MPH TO 5 MPH AND RAN VERY ROUGHLY. I THEN PULLED THE VEHICLE TO THE CURB AND TURNED OFF THE ENGINE. I RESTARTED THE ENGINE THEN DROVE HOME WITH NO ISSUE. I CHECKED MY OWNERS MANUAL AND FOUND THE INDICATOR WAS A THROTTLE LINKAGE MALFUNCTION. I BROUGHT THE VEHICLE TO A FORD SERVICE CENTER. THEY REPLACED MY BATTERY BUT THIS DID NOT ALLEVIATE THE ISSUE. LUCKILY FOR ME THERE WAS LITTLE TO NO TRAFFIC WHEN THIS PROBLEM OCCURRED AS WITHOUT WARNING MY VEHICLE LOST POWER. I CHECKED IF THERE WAS A RECALL FOR THIS ISSUE BUT FOUND NONE. TO ME THIS IS A SAFETY ISSUE THAT SHOULD BE ADDRESSED.

I HAVE A 2010 MERCURY MILAN. THERE IS AN OPEN RECALL ON THE HYDRAULIC BRAKE SYSTEM FOR OVER A YEAR WITHOUT A REMEDY. I AM NERVOUS TO DRIVE LONG DISTANCES OR SELL IT BECAUSE OF WHAT MIGHT HAPPEN. THERE HAS BEEN NO COMMUNICATION FROM FORD.

I STARTED MY CAR TO GO TO WORK AND THE POWER STEERING ASSIST LIGHT CAME ON AND MY STEERING WHEEL IS LOCKED.