2010 MERCURY MILAN Complaints

TL* THE CONTACT OWNS A 2010 MERCURY MILAN HYBRID. THE CONTACT STATED SHE WAS UNABLE TO OPEN THE FRONT DRIVER'S SIDE DOOR. THE CONTACT STATED SHE HAD TO OPEN THE WINDOW TO OPEN THE DOOR USING THE OUTSIDE DOOR HANDLE. THE VEHICLE WAS TAKEN TO LOCAL DEALER ASHEBORO FORD, INC. (1602 E DIXIE DR, ASHEBORO, NC 27203: (336) 629-3194) WHERE IT WAS DIAGNOSED WITH NEEDING THE FRONT DRIVER'S SIDE DOOR HANDLE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.

ELECTRONIC POWER STEERING SUDDENLY STOPPED WORKING WHILE DRIVING. I WAS ABLE TO MANUALLY STEER TO GET THE VEHICLE HOME. AFTER RESEARCHING ONLINE, THIS IS A KNOWN AND COMMON ISSUE. FORD MOTOR CO. ADDRESSED THE ISSUE IN 2011 MODELS, BUT NOT IN 2010 MODELS. I HAVE FOUND HUNDREDS OF COMPLAINTS ACROSS VARIOUS CAR FORUMS FOR THIS ISSUE.

POWER STEERING HYDRAULIC LOCKED ON ME TWICE WHILE DRIVING FIRST TIME I WAS ON EXPRESS WAY AND HIT WALL 2ND TIME I KNEW WHAT WAS ABOUT TO HAPPEN AND OF COURSE STEERING LOCKED AND I ALMOST CRASHED AGAIN THIS NEEDS TO BE ADDRESSED BECAUSE MY RESEARCH SHOWS ME FOLKS HAVE DIED FROM THIS BUT BECAUSE IT'S NOT ENOUGH DEATHS IT WON'T BE RECALLED THIS IS CRAZY WHY RECALL 2011 THAT HAS SAME PART AND NOT 2010

MY WIFE WAS DRIVING THE CAR AND PULLING INTO A PARKING LOT WHEN THE SERVICE ADVANTRAC MESSAGE POPPED UP ON THE DASH AND SHE LOST ALL STEERING CONTROL. FORTUNATELY SHE WAS ABLE TO GET THE CAR STOPPED BEFORE HITTING ANYTHING. I HAVE NOTICED THE LAST COUPLE OF DAYS WHEN COLD STARTING THE CAR AND TAKING OFF IN IT THE STEERING HAS BEEN FIGHTING BACK WHEN TRYING TO MAKE A SHARP TURN. I THOUGHT IT JUST HAD SOMETHING TO DO WITH THE COLD TEMPERATURES AND THE POWER STEERING FLUID. THE CAR HAS AROUND 149,000 MILES ON IT. I WAS NOT IN THE CAR WHEN ALL THIS HAPPENED SO I CAN'T GIVE ANY MORE DETAILS THAN THIS AT THIS MOMENT.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35-40 MPH, THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED AND THE VEHICLE LOSS POWER STEERING FUNCTIONALITY. THE CONTACT COAST TO THE SIDE OF THE ROADWAY AND REVERSE THE VEHICLE BACK TO THE RESIDENCE. THE CONTACT STATED THAT STEERING THE VEHICLE WAS DIFFICULT DUE TO THE FAILURE. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO STATED THAT THE STEERING GEAR NEEDED TO BE REPLACED AND REPROGRAMMED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.

FOR THE LAST YEAR, THE POWER STEERING ASSIST ON MY 2010 MERCURY MILAN WILL RANDOMLY TURN OFF WHILE DRIVING THE CAR AND PRIOR TO STARTING THE CAR. I CAN TURN THE CAR OFF, WAIT AND THE POWER STEERING ASSIST WILL RE-ACTIVATE.

MY MERCURY MILAN HAS 124,000 MILES ON IT AND I JUST EXPERIENCED THE SOFT BRAKE PROBLEM WHILE PARKING MY CAR IN THE GARAGE AT A SLOW SPEED AND THE PEDAL WENT TO THE FLOOR. NOW WHEN I DRIVE THE VEHICLE, THE PEDAL GOES ALMOST ALL THE WAY TO THE FLOOR TO STOP NOW AND HAS NOT RETURNED TO NORMAL. I CALLED FORD DIRECT AFTER CONTACTING MY LOCAL DEALERSHIP, AND THEY TOLD ME THAT MY CAR DOES NOT FALL WITH IN THE DATE RANGE FROM MANUFACTURING (6 MOS) FOR THE FORD ISSUED RECALL NUMBER 19S54. THEY BASICALLY TOLD ME THIS IS AN OWNERS EXPENSE NOW. CLEARLY THE BOSCH HCU PARTS FORD INSTALLS ARE DEFECTIVE AND AND THEY SHOULD COVER THE COST. I JUST RECEIVED AN ESTIMATE OF ALMOST A $1000 TO REPLACE THE HCU AND FLUSH THE BREAK SYSTEM. I AM AT A LOST FOR WORDS IN HOW I FEEL ABOUT THIS.

CAR LOOSES ALL POWER ENGINE SHUTTERS AND SPUTTERS VERY DANGEROUS! THROTTLE BODY CODE CAME UP WITH MY MECHANIC TOOK IT TO FORD DEALERSHIP THEY WILL NOT REPLACE IT I'M SCARED TO DRIVE IT NOW . HAS HAPPENED 6 TIMES THIS PAST MONTH FORD TOLD ME A WHEEL SPEED SENSOR WAS AT FAULT THAT HAS BEEN FIXED WITH NO IMPROVEMENT OF CAR BASICALLY SHUTTING DOWN ..LIMP MODE FOR SAFETY ??? FORD ! YOU DRIVE THIS CAR 70MPH ON THE HIGHWAY WHEN LIMP MODE IGAGES PRETTY SCARY !! YOUR GOING TO KILL PEOPLE !

MY PASSENGER REAR LIGHTS FLICKER OR DON'T WORK AT ALL. HAVE BEEN TOLD THEY HAVE BEEN REPLACED BEFORE! SHOULD BE A RECALL AS THEY ARE EXPENSIVE AND ALL LED

WHEN BRAKING TO SLOW DOWN OR GET TO A STOP THE BRAKE PEDAL PRESSED DOWN BUT THE CAR DIDN'T SEEM TO STOP AS QUICK AS IT SHOULD HAVE. A WHILE LATER, WHEN HAVING TO BRAKE QUICKLY, THE CAR HIT ANOTHER VEHICLE INFRONT OF IT. THE ACCIDENT TOOK PLACE ON A CITY ROAD. NO POLICE REPORT WAS FILED BECAUSE THE OTHER CAR'S BUMPER HAD MINOR DAMAGE UNLIKE MY CAR WHICH THE FRONT & HOOD OF HAS SUBSTANTIAL DAMAGE.THE REPAIR ESTIMATE FOR ME WAS ABOUT 4K DOLLARS WHICH IS HIGHER THAN I CAN AFFORD.