2010 MERCURY MILAN Complaints

"POWER STEERING ASSIST FAULT" COMES ON WHILE BACKING 2010 MERCURY MILAN OUT OF THE GARAGE LOCKING MY STEERING AND CAUSING THE CAR TO HIT GARAGE (MINOR ACCIDENT, THANKFUL). UPON RESEARCH I HAVE NOTICED THERE HAS A BEEN A RECALL FOR THE 2011-2015 MERCURY MILAN MODELS BUT NOT THE 2010. THERE ARE NUMEROUS COMPLAINTS OF SAME ISSUE AS MY VEHICLE EXPERIENCING THIS PROBLEM WITH THE MILEAGE RANGING FROM LOW TO HIGH. THIS IS A VERY UNSAFE SITUATION TO EXPERIENCE WITH YOUR FAMILY. 2010 MILAN NEEDS TO BE ADDED TO THE 2011-2012 RECALLS. DANGEROUS TO LOOSE CONTROL OF YOUR STEERING WHILE DRIVING, THIS COULD BE FATAL ON EXPRESSWAY SITUATIONS.

WHILE DRIVING THE POWER STEERING JUST QUIT AND THE "POWER STEERING FAULT" COMES ON THE DASH. I HAVE READ A NUMBER OF COMPLAINTS ON THESE FORD ELECTRIC PS ISSUES AND I AM REALLY CONCERNED AS TO WHY THIS HAS NOT BEEN RECALLED BECAUSE IT IS A SAFETY CONCERN WHEN THE FORD IS OPERATED.

MY 2010 MERCURY MILAN BEGAN TO PULL TO THE RIGHT AFTER ROTATING THE TIRES. THE "SERVICE POWER STEERING NOW" INDICATOR CAME ON AND THERE WAS NO POWER STEERING. THIS IS ABSOLUTELY A SAFETY ISSUE. I TORE MY ROTATOR CUFF TRYING TO STEER THE CAR. FORD IS NOT RECALLING THE 2010 MODEL EVEN THOUGH THE ELECTRIC POWER STEERING COMPONENTS ARE IDENTICAL TO THE 2011 WHICH IS RECALLED. A VERY EXPENSIVE REPAIR, AND DON'T UNDERSTAND WHY 2011 MERCURY MILAN OWNERS ARE MORE VALUABLE THAN 2010 OWNERS.

I WAS DRIVING AND BRAKE PEDAL STARTED SLOWLY LOSING PRESSURE I REPLACED BRAKE CALIPERS AND ROTORS AND STILL HAVE THE SAME PROBLEM I BELIEVE IT IS TO BE THE ABS BRAKE SYSTEM I'M NOT SURE HOW TO GO ABOUT REPLACING THIS OR WHAT TO DO TO FILE FOR A RECALL

THE BRAKES ARE SOFT. SOMETIMES I DON'T KNOW IF IM GOING TO BE ABLE TO STOP IN TIME. I REPLACED THE MASTER CYLINDER AND BLED THE BRAKES AND NOTHING. I GOOGLED IT AND THERE HAS BEEN MULTIPLE COMPLAINTS FROM PEOPLE WITH THE SAME YEAR MAKE AND MODEL AS MYSELF. DRIVING ON THE HIGHWAY THE OTHER DAY I HAD TO MAKE A SUDDEN STOP AND I JUST ABOUT CRASHED INTO THE VEHICLE IN FRONT OF ME. IT'S NOT SAFE.

WHILE IN MOTION, THE ANTILOCK BRAKES WILL RANDOMLY LOCK UP, INCREASING STOPPING DISTANCE SIGNIFICANTLY ENOUGH TO CAUSE A CAR ACCIDENT

TL* THE CONTACT OWNS A 2010 MERCURY MILAN HYBRID. THE CONTACT STATED THAT THE POWER STEERING ASSIST SYSTEM FAILED WHILE BACKING OUT OF AN INCLINED DRIVEWAY. ALSO, THE STEERING WHEEL SEIZED, WHICH MADE IT DIFFICULT TO TURN. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 134,000.

FOR THE PAST SEVERAL MONTHS, THE BRAKE PEDAL HAS BEEN INTERMITTENTLY LOW AND NOW IS VERY LOW ALL THE TIME. MY UNDERSTANDING IS THAT THIS IS A COMMON PROBLEM WITH THE HYDRAULIC ABS VALVE UNIT THAT DOES NOT ALLOW FULL PRESSURE TO REACH THE CALIPERS, RESULTING IN THE LOW PEDAL. IT IS NOT THE MASTER CYLINDER. MY RESEARCH HAS SHOWN THAT THIS IS A BROAD PROBLEM WITH THE MERCURY MILAN AND THE FORD FUSION. THIS NEEDS TO BE INVESTIGATED AS A SIGNIFICANT SAFETY ISSUE BECAUSE IT IS A SAFETY ISSUE. IT IS A VERY COMMON PROBLEM AND CAN RESULT IN A SUDDENLY UNEXPECTED INCREASE IN STOPPING DISTANCE AND RESULT IN ACCIDENTS, INJURY, AND DEATH.

AFTER JUST 22000 MILES, THE SEAT WAS STUCK IN THE FULL UP POSITION. I COULDN'T MAKE THE SEAT GO DOWN, AND MY HEAD KEPT HITTING ON THE ROOF. APPARENTLY A CHEAP PLASTIC GEAR BREAKS. FORD WANTED OVER $800 FOR A SEAT TRACK, NOT INCLUDING LABOR. IT DID NOT LOOK LIKE THERE WAS ANY WAY TO REPLACE THIS GEAR MYSELF. I ENDED UP GETTING A SEAT AT A JUNKYARD FOR $150. I SHOULD NOT HAVE HAD TO DO THAT WITH JUST 22000 MILES ON THE CAR. THE SEAT TRACK IS DEFECTIVE, AND APPEARS TO HAVE BEEN REDESIGNED IN 2011 AFTER JUST 1 MODEL YEAR, SO SOMEBODY KNOWS SOMETHING...

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT CALLED TOWN EAST FORD (18411 LYNDON B JOHNSON FWY, MESQUITE, TX 75150) AND WAS INFORMED THAT THERE WAS NO RECALL FOR THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.