2010 MERCURY MILAN Complaints

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE VEHICLE LEAKED FUEL AND THERE WAS AN ABNORMAL FUEL ODOR INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO OXMOOR FORD LINCOLN (100 OXMOOR LN, LOUISVILLE, KY 40222, (502) 426-2500) WHERE IT WAS DIAGNOSED THAT A NEW FUEL TANK WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE DEALER ALSO FOUND THAT THE REAR BRAKES NEEDED TO BE REPLACED. NEW BRAKES WERE INSTALLED; HOWEVER, FRONT BRAKES WERE INSTALLED INSTEAD OF REAR BRAKES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 70,000.

MY POWER STEERING ASSIST WARNING AND ADVANCE TRAC SYSTEM FAULT WARNING CAME ON RANDOMLY FOR MONTHS. WHEN THEY WOULD, I'D LOSE POWER STEERING, BUT COULD TURN THE CAR OFF AND ON AND IT WOULD RESET AND WORK FINE. DURING THOSE MONTHS I TOOK IT INTO THE DEALER NUMEROUS TIMES, BUT NOTHING COULD BE FOUND SO THEY WOULD CLEAR THE CODES AND TOLD ME REPEATEDLY IT WAS A SENSOR MISFIRE. I HAD READ REVIEWS OF NUMEROUS 2010 MODELS HAVING THE SAME ISSUES BUT NEVER BEING RECALLED. LAST WEEK MY POWER STEERING ASSIST FAULT LIGHT CAME ON AND I LOST POWER STEERING COMPLETELY. I WAS ABLE TO GET IT INTO A NEW AUTO REPAIR PLACE WHO DIAGNOSED THE ENTIRE ELECTRIC POWER STEERING SYSTEM AS HAVING MALFUNCTIONED AND HAD TO REPLACE THE RACK AND PINION, COSTING ME OVER $2000. THE 2011-2013 MODELS WERE RECALLED FOR THIS EXACT REASON. THE 2010 SHOULD BE AS WELL. IF I HAD BEEN ON BACKROADS DRIVING FOR MY JOB, WHICH I OFTEN AM, WHEN THIS HAD GONE OUT, THIS COULD HAVE BEEN A REAL SAFETY ISSUE.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE REVERSING OUT OF THE DRIVEWAY, THE POWER STEERING SEIZED AND THE STEERING WHEEL COULD NOT BE TURNED. THE MANUFACTURER WAS CONTACTED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 145,000.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AS IT TRAVELED TO THE FLOORBOARD. THE CONTACT STATED THAT THE EMERGENCY BRAKE HAD TO BE ENGAGED TO BRING THE VEHICLE TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE MASTER CYLINDER WAS REPLACED, BUT WOULD NOT BLEED. THE VEHICLE WAS THEN TOWED TO KNOX FORD (461 S DIXIE BLVD, RADCLIFF, KY 40160, (888) 433-4805) WHERE THE CONTACT WAS INFORMED THAT THE BOOSTER AND MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE COST OF THE REPAIR WOULD NOT BE FREE OF CHARGE. THE FAILURE MILEAGE WAS APPROXIMATELY 220,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE DEALER HAD NOT PROVIDED THE PART TO SCHEDULE A REPAIR APPOINTMENT FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT FOLLOWED-UP WITH AUTONATION FORD WHITE BEAR LAKE (1493 CO RD E EAST, WHITE BEAR LAKE, MN 55110, (651) 301-8386), BUT HAD NOT RECEIVED A RESPONSE FOR OVER A MONTH. A LOANER VEHICLE OPTION WAS NOT PROVIDED. THE MANUFACTURER WAS NOTIFIED TO ADDRESS PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

DOOR HANDLES BRAKING ON DRIVER/PASSENGER DOORS. HAVING DIFFICULT TIME ROLLING WINDOW UP/DOWN IN DRIVER'S SIDE. CHECKED ONLINE, AND THIS APPEARS TO BE A COMMON PROBLEM.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM GASOLINE) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (STEVENS JERSEY CITY FORD, 740 NJ-440, JERSEY CITY, NJ 07304) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I STARTED THE CAR, BACKED UP AND SUDDENLY I HAD NO POWER STEERING. NO WARNINGS JUST UNABLE TO BUDGE THE STEERING WHEEL. CAR IS STILL SITTING AT A RESTAURANT . IF THIS HAPPENED TO ANYONE WHILE DRIVING THERE IS NO WAY THEY COULD CONTROL THIS CAR! THERE IS A RECALL ON THIS ISSUE WITH 2011 MILAN BUT NOT 2010 BUT THERE HAVE BEEN NUMEROUS COMPLAINTS OF THIS ISSUE. SOMEONE IS GOING TO GET HURT OR WORSE IF FORD DOESN'T FIX THIS. THE 1700 PLUS REPAIR IS IMPOSSIBLE FOR MOST OF US!!!

STEERING COLUMN LOCKS WHILE TURN MAKING IT IMPOSSIBLE TO TURN THE STEERING COLUMN. THERE ARE 168 RECENT COMPLAINTS DESCRIBING A SIMILAR PROBLEM. WITH THE LAST OCCURRENCE, THE CHARGING SYSTEM LIGHT ILLUMINATED ALONG WITH THE ABS LIGHT, TRACTION CONTROL LIGHT. RESTARTED THE CAR SEVERAL TIMES AND COULD NOT STEER AT ALL. PAUSED A FEW MINUTES, RESTARTED THE CAR AND THE STEERING WAS VERY LOOSE AS IF THERE WAS NO STEERING CONTROL. THIS IS VERY DANGEROUS. THERE WAS A RECALL ON MODEL YEAR 2011-2015. NHTSA PLEASE INVESTIGATE AND HOLD THE MANUFACTURER ACCOUNTABLE.

TL* THE CONTACT CALLED ON BEHALF OF THE OWNER OF A 2010 MERCURY MILAN. WHILE DRIVING 30 MPH, THE BRAKES FAILED TO ENGAGE WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE DRIVER REAR ENDED ANOTHER VEHICLE. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.