2010 MERCURY MILAN Complaints

BRAKE FAILURE: I WAS DRIVING ON INTERSTATE (55 MILES PER HOUR), AND WHEN TRAFFIC STOPPED, I WENT TO PUT ON BRAKES AND MY BRAKES WENT STRAIGHT TO THE FLOOR!! I KEPT HITTING THE BRAKES AND HITTING THE BRAKES AND THEY KEPT GOING TO THE FLOOR. IT WAS A BLESSING THAT I WAS ABLE TO PULL OVER ON THE SIDE OF THE ROAD IN THE OFF LANE TO AVOID HITTING THE CAR IN FRONT OF ME. I HAD TO HAVE MY VEHICLE TOWED TO A BODY SHOP. I WAS INFORMED THAT THE MASTER CYLINDER AND SOME KIND OF PUMP (ASB PUMP) OR SOMETHING WAS BAD. I COULD HAVE RUN IN THE BACK OF A VEHICLE AND SOMEONE (INCLUDING MYSELF) COULD HAVE BEEN INJURED. I HAVE GOOGLED THIS AND THERE ARE OVER 700 COMPLAINTS ON MILAN BRAKES. WHY ISN'T THERE A RECALL ON THESE? !!

I RECEIVED MY RECALL NOTICE IN FEBRUARY 2018, IT IS NOW OCTOBER 2018. IS THIS A JOKE? THE NOTICE STATES THAT THIS PROBLEM CAN CAUSE "DEATH". THESES REPLACEMENT PARTS NEED TO BE INSTALLED IN THE RECALL VEHICLES BEFORE FORD INSTALLS THEM IN NEW VEHICLES.

POWER STEERING COMPLETELY STOPPED WORKING WHILE MID TURN ALMOST CAUSED AN ACCIDENT. ANOTHER CAR VEERED OFF THE ROAD TO AVOID. I HAVE DONE RESEARCH AND THIS SEEMS TO BE A TREND WITH THE 2010 MILAN. FOR SOME REASON THE 2011 IS RECALLED BUT NOT 2010. WE HAVE HAD MULTIPLE FORD VEHICLES OVER THE YEARS AND I AM GROSSLY DISSATISFIED THAT THIS ISSUE HAS BEEN REPORTED WITH NO RECALL ACTION THIS IS DANGEROUS

MY WIFE WAS LEAVING HER PARKING STALL IN A PARKING GARAGE WHEN THE POWER STEERING QUIT WORKING. SHE WAS ABLE TO STOP BEFORE HITTING ANYTHING. THIS ISSUE IS WELL KNOWN TO OCCUR ON CERTAIN MERCURY MILANS AND FORD FUSIONS. FORD OFFERED TO FIX 2011 AND 2012 CARS BUT NOT 2010'S WHICH HAS THE SAME SYSTEM AND FAULT. I WOULD LIKE FORD TO FIX IT.

PLEASE INVESTIGATE THE MILAN / FUSION SOFT BRAKING ISSUE. WITHOUT NOTICE ON A TURN, THE BRAKES GO TO THE FLOOR. THIS HAPPENED IN NOV. 2017 AND JULY 2018. IN NOV. 2017 THE FLUID WAS FLUSH BUT IT REOCCURRED. FORTUNATELY, NO ONE WAS IN FRONT OF ME OR THERE WOULD HAVE BEEN AN ACCIDENT OR FATALITY. THE CAR TOOK AN EXCESSIVE DISTANCE TO STOP. THIS IS A KNOWN PROBLEM THAT FORD MUST CORRECT BEFORE SOMEONE DIES.

MY STEERING ASSIST STOPPED WORKING WHEN I WAS PARKING MY VEHICLE. I'M FORTUNATE THAT NO CARS WERE NEXT TO WHERE I WAS PARKING BECAUSE THE CAR WENT INTO THE NEXT PARKING SPOT WITHOUT MY CONTROL. I SEE THAT 2011 MERCURY MILAN HAVE BEEN RECALLED FOR THIS REASON. I WAS IN MOTION WHEN THIS HAPPENED.

FAULTY ABS PUMP CAUSES LOW BRAKE PEDAL, SOFT BRAKING. I HAVE ALMOST REAR-END VEHICLES DUE TO THE BRAKE PEDAL GOING TO THE FLOOR DURING NORMAL DRIVING. SEEMS TO BE A COMMON FAULT ON THESE FUSIONS/MILANS.

MY 2010 MERCURY MILAN POWER STEERING JUST STOPPED. THE VEHICLE WAS STATIONARY. I HAVE RESEARCHED THIS PROBLEM WITH OTHER MILAN'S FOR THE SAME AND THERE ARE MANY COMPLAINTS FOR THIS ISSUE. PEOPLE HAVE RESEARCH THIS AND FOUND THAT THERE POWER STEERING ASSEMBLY IS THE SAM AS THE RECALLS ON THE 2011 AND 2012. I CONTACTED FORD AND THEY COULDN'T GIVE SPECIFIC INFORMATION REGARDING THE RECALL OTHER THAN THE MAY HAVE BEEN ASSEMBLED AT A DIFFERENT PLANT. THEY MAY HAVE BEEN, BUT IT PRETTY OBVIOUS THAT IT IS MORE LIKELY THE POWER STEERING PART IS FAULTY. IT COST AT LEAST A COUPLE THOUSAND OF DOLLAR TO REPAIR WHICH IS A TERRIBLE HARDSHIP BECAUSE MOST PEOPLE HAVE TO HAVE A CAR TO GO TO WORK SO THEY CAN LIVE. I FEEL THAT THIS ISSUE SHOULD BE VIGOROUSLY. BECAUSE FOR FORD JUST IGNORE. IS WRONG. THANK GOODNESS I WAS NOT DRIVING MY CAR OTHERS WERE NOT THAT LUCKY

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE FUEL INLET AND CHECK ENGINE WARNING INDICATORS ILLUMINATED INTERMITTENTLY. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE), WHICH SHE RECEIVED. THE VEHICLE WAS SERVICED BY HOLMAN FORD (3641 NJ-42, TURNERSVILLE, NJ 08012, 888-449-0296), BUT THE FAILURES RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND STATED THAT NOTHING COULD BE DONE SINCE THE VEHICLE HAD ALREADY BEEN SERVICED. THE FAILURE MILEAGE WAS APPROXIMATELY 71,000.

I WAS IN MOTION MERGING ONTO A TWO LANE HIGHWAY. I RAN OVER TWO CONSECUTIVE MANHOLE COVERS WHILE LIGHTLY BRAKING TO SEE IF IT WAS CLEAR. BUT WHEN I WENT TO BRAKE BECAUSE IT WASN'T CLEAR TO MERGE ONTO THE HIGHWAY I HAD BARELY ANY BRAKE! THANKFULLY THE CAR IN FRONT OF ME WAS ABLE TO MERGE OR I WOULD HAVE HIT HIM. AFTER THAT I HAD A VERY SOFT BRAKE PEDAL. LEFT IT IN A PARKING LOT UNTIL AFTER WORK. SO HOURS LATER, THE BRAKES SEEMED FINE. BUT I DIDN'T TRUST IT. HAD IT TOWED AND FORD TOLD ME IT WAS THE ABS HCU AND ECU AND THAT THEY ARE KNOWN FOR THIS PROBLEM. ESPECIALLY AFTER TRAVELING ON A ROUGH ROADWAY. I HAD TO GO BACK TO THE ROAD THE NEXT DAY BECAUSE I COULDN'T REMEMBER IT BEING A ROUGH ROAD. THEN I SAW THE TWO CONSECUTIVE MANHOLE COVERS. I RAN THEM OVER IN MY HUSBANDS TRUCK AND SURE ENOUGH, EVEN HIS TRUCK JOLTED FROM THEM, ENOUGH FOR THE ABS TO ENGAGE. THIS IS A HORRIBLE ISSUE AND I'M AMAZED THAT FORD HAS NOT MADE IT A RECALL YET! WHAT WILL IT TAKE!? THE REPAIR WAS QUITE EXPENSIVE. AND I WAS OUT OF A CAR FOR TWO WHOLE WEEKS! IT TOOK ALMOST A WEEK FOR THE PART TO COME IN. NOT SURE IF THAT WAS THE DEALERS BS OR FORD NOT HAVING THE PARTS READILY AVAILABLE FOR AN ISSUE THEY ALREADY KNOW EXISTS. THIS HAS NOT BEEN MY FIRST FORD PRODUCT BUT IT SURE MAY BE MY LAST!