2010 MERCURY MILAN Complaints

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING MALFUNCTIONED WITHOUT WARNING. THE CONTACT STATED THAT THE "POWER STEERING ASSIST FAULTY" WARNING MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. FURTHERMORE, THE STEERING BECAME DIFFICULT TO TURN LEFT OR RIGHT. LTD FORD IN CENTRALIA, ILLINOIS WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE CONTACT FOUND A RECALL FOR THE MODEL YEARS 2010 - 2012, BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 80,000. ...UPDATED 10/19/17 *BF UPDATED 10/24/2017*JS

RECEIVED RECALL NOTICE LAST YEAR IN JULY 2016. REQUESTING STATUS ON WHEN THIS RECALL WILL BE COMPLETED BY FORD. IT HAS BEEN OVER ONE YEAR AND WITH CURRENT MEDICAL CONDITIONS HAVE SOME RESERVATIONS ABOUT DRIVING A CAR WITH POSSIBLE AIR BAG DEPLOYMENT. SAFETY RECALL 16S26/NHTSA RECALL 16V-384

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE DRIVING 70 MPH, THERE WAS A REDUCTION IN ENGINE POWER AND THE SERVICE REPAIR AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD. AFTER RESTARTING THE VEHICLE, IT WAS ONLY ABLE TO BE DRIVEN FOR A SHORT DISTANCE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 69,953.

I M DRIVING ON FREEWAY WITH 70 MPH AND ALL OF SUDDEN THE SPEED REDUCES AND UNABLE TO ACCELERATE, WRENCH ICON SHOWS UP.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE PROCEEDING OUT OF THE PARKING LOT, THE TRANSMISSION WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT AFTER SHE DROVE 2 MILES, SHE DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE HESITATED. THE DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000. UPDATED 09/29/17*LJ *TR

FUEL TANK & CANISTER PURGE VALVE RECALL - 15S34 RECALL - VEHICLE WAS INSPECTED FOR RECALL IN AUGUST 2016 AND PASSED THE RECALL AND THE RECALL WAS CLOSED BY FORD. IN JULY 2017, THE VEHICLE HAD A CHECK ENGINE LIGHT AND MESSAGE TO CHECK FUEL TANK INLET THAT WOULD COME ON AND GO OFF IN. THE CHECK ENGINE LIGHT CODE WAS RELATED TO THE EVAP SYSTEM. VEHICLE WAS TAKEN TO THE SAME FORD DEALERSHIP THAT PERFORMED THE RECALL IN 2016. THE CANISTER PURGE VALVE FAILED AND THE FUEL FILLER PIPE HAD LEAKS AND NEEDED REPLACEMENT. THE FORD DEALERSHIP SUBMITTED A 360 CLAIM FOR THE PARTS AND LABOR. THE 360 CLAIM WAS DENIED BECAUSE THE CAR WAS OUTSIDE THE 7 YEARS OF SERVICE AND THE DEALERSHIP WOULD NOT WARRANTY THE CLAIM BECAUSE THE RECALL HAD ALREADY BEEN CLOSED.

POWER STEERING WENT OUT WHILE DRIVING ON A VERY BUSY ROAD WITH WARNING TO SERVICE POWER STEERING NOW, SERVICE ADVANCETRAC. MY BOYFRIEND HAD TO DRIVE US HOME SINCE THE STEERING WAS TOO HARD FOR ME TO DRIVE.

THE POWER STEERING GOES OUT AND A MESSAGE APPEARS ON THE DASHBOARD THAT TELLS YOU THAT THE POWER STEERING ASSIST IS OFF MAKING THE WHEEL IS VERY HARD TO TURN AND DRIVING SAFELY IMPOSSIBLE.

AT 71,000 MILES VEHICLE DEVELOPED FAILURE OF ELECTRONIC THROTTLE BODY. THIS LEAD TO CAR ENTERING "LIMP HOME" MODE. OCCURRED IN BUSY TRAFFIC EXPOSING PASSENGERS TO POTENTIAL RISK - NO INJURY OCCURRED. FORD HAS ACKNOWLEDGED ETB DEFECTS IN 2010 MILAN VIA THEIR CUSTOMER SATISFACTION PROGRAM 13NO3. HOWEVER THIS PROGRAM DOES NOT APPLY TO HYBRIDS. EVENT BEING REPORTED TO LEND CREDENCE TO POTENTIAL THAT ISSUE ALSO EXTENDS TO HYBRID MODEL(S).

ENGINE LIGHT WAS ON AND INTERMITTENTLY SMELLED GAS OR GOT FUEL FILL CHECK INDICATOR. UPON DIAGNOSTIC MIL P0455 AND P0457. CANISTER PURGE VALVE HAD TO BE REPLACED PAID $300. GOING THROUGH MY RECORDS I FOUND THAT ON APRIL 5,2016, I HAD A RECALL 15S34 FUEL TANK AND CANISTER PURGE VALVE INSPECTION COMPLETED. THERE WAS NO EVIDENCE OF CRACKS OR LEAKS SO ONLY RECALIBRATION WAS COMPLETED. NOW LESS THAN 10,000 MILES LATER A REPLACEMENT WAS NEEDED. AWAITING REVIEW FOR A REFUND FROM FORD DEALERSHIP