2010 MERCURY MILAN Complaints

MY 2010 MILLAN WITH ONLY 45,000 MILES ON IT, WIFE WAS DRIVING WHEN POWER STEERING SHUT DOWN CAUSING HER TO DRIVE OFF THE ROAD BEFORE SHE COULD STOP IT. WENT TO GOOGLE TO SEE IF ANYONE ELSE HAD ISSUES, SAW RECALL: 15S18 WAS ISSUED BUT FOR ONLY 2011 MILLANS PLUS. ALL ERROR CODES WERE SAME AS LISTED ON RECALL, DEALER IS CHARGING ME 1400 DOLLARS AND THEN TOLD ME IF CAR HAD BEEN 1 YEAR NEWER, WOULD HAVE BEEN COVERED 100%. JUST WONDERING IF YOU COULD HELP AND SEE IF ISSUE ALSO EFFECTED SAME CAR BEING JUST 1 YEAR OLDER, THANKS FOR ANY HELP

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE ATTEMPTING TO DRIVE, THE STEERING WHEEL WAS DIFFICULT TO MOVE. THE DEALER DIAGNOSED THAT THE STEERING GEAR ASSEMBLY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT NO RECALLS WERE ASSOCIATED WITH THE VEHICLE. THE FAILURE MILEAGE WAS 7,600. UPDATED 06/07/17*LJ *CN

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE DRIVING 35 MPH, THE POWER STEERING BECAME DIFFICULT TO TURN AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER OFF THE ROAD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN HYBRID. WHILE THE VEHICLE WAS PARKED, THE CONTACT ATTEMPTED TO PLACE THE VEHICLE IN REVERSE. THE POWER STEERING ASSIST FAILED AND THE STEERING WHEEL SEIZED. THE ADVANCETRAC AND POWER STEERING ASSIST INDICATORS ILLUMINATED INTERMITTENTLY. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO COULD NOT DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO TWO DEALERS WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING.) THE APPROXIMATE FAILURE MILEAGE WAS 74,900. *JS

GOT SERVICE POWER STEERING NOW & SERVICE ADVANCETRAC WARNINGS AND LOST POWER STEERING AND LOST POWER STEERING. THERE WERE NO PREVIOUS WARNINGS TO THE EFFECT INDICATING SERVICE PRIOR TO FAULT. IT WAS A SUDDEN EVENT THAT COULD HAVE CAUSED AN ACCIDENT OR DEATH IF SOMEONE NOT AS STRONG AS I WAS DRIVING. I WAS ABLE TO MUSCLE THE CAR TO KEEP IT WITHIN THE LANES AND DRIVE SAFELY BACK HOME.

WHILE DRIVING, IT BECAME EXTREMELY HARD TO TURN THE STEERING (LOST ALL POWER STEERING CAPABILITY). COULD NOT MAKE TURNS AND ALMOST FORCED INTO ON COMING TRAFFIC.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE POWER STEERING SYSTEM FAILED. THE CONTACT MENTIONED THAT THE STEERING WHEEL FAILURE TO TURN LEFT OR RIGHT. THE CONTACT RESTARTED THE VEHICLE AND WAS ABLE TO REGAIN POWER STEERING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,862.

POWER STEERING!!!! ON 03/07/17 MY STEERING WENT OUT. CAR VEERED OFF INTO ONCOMING HIGHWAY TRAFFIC AND NEARLY MISSED A HEAD ON COLLISION!! NO WARNING MESSAGE OR SIGNAL OF ANY KIND. DIDN'T UNDERSTAND WHAT WAS HAPPENING. DROVE HOME AND DISCONNECTED BATTERY FOR AN HOUR AND STEERING WORKED AGAIN. LEFT OUT OF MY DRIVE AND AS I STARTED TO TURN UNTO ROAD THE STEERING WENT OUT AGAIN. THIS TIME, I HIT MY PROPERTY FENCE AND NOW HAVE A FRONT BUMPER THAT IS SMASHED!!! "SERVICE POWER STEERING" MESSAGE DISPLAYED FOLLOWED BY "SERVICE ADVANCE TRAK SYSTEM". LOOKED ONLINE TO DISCOVER THAT THIS IS A KNOWN SAFETY ISSUE BY FORD AS THEY RECALLED THE 2011 AND 2012 MILANS FOR THE SAME PROBLEM. MY 2010 HAS THE SAME COMPONENTS! THERE WAS A CLASS ACTION LAWSUIT FILED AGAINST FORD IN 2015 FOR THIS VERY SAME COMPLAINT. BOTH NHTSA AND FORD NEED TO STEP UP AND RECOGNIZE THE 2010 HAS THE SAME SAFETY HAZARD AND ITS OWNERS SHOULD RECEIVE THE BENEFIT OF THE SAME RECALL (#15V340000) THAT WAS ISSUED FOR THE 2011 AND 2012 MODELS. PLEASE PLEASE LETS ALL START A SECOND CLASS ACTION LAWSUIT FOR US 2010 MERCURY MILAN OWNERS THAT ARE BEING SCREWED BY BIG CORPORATE HEADS AND TRUST THAT THEY WILL BE PAYING TO FIX MY STEERING AND MY FRONT BUMPER AND THEY SHOULD BE GLAD IT'S NOT MY LIFE THEY COULD BE PAYING FOR FROM THE FIRST TIME I NEARLY ESCAPED A HEADON COLLISION.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THERE WAS A SUDDEN LOSS OF POWER WHILE DRIVING HIGHWAY SPEEDS. THE ENGINE STALLED AND THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS SCHEDULED FOR AN APPOINTMENT WITH THE DEALER. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS INCLUDED IN A CUSTOMER SERVICE PROGRAM CONCERNING THE ELECTRIC THROTTLE BODY REPLACEMENT. THE CONTACT WAS UNCERTAIN IF THE VOLUNTARY SERVICE CAMPAIGN FROM THE MANUFACTURER WOULD PROVIDE A SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE OPERATING THE VEHICLE, THE SERVICE LIGHT WOULD ILLUMINATE. AFTER REFUELING, THE VEHICLE WOULD NOT START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PURGE VALVE WAS FAULTY AND WOULD ERRONEOUSLY REMAIN OPEN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INSPECTED PER NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM) IN APRIL OF 2016, BUT WAS NO LONGER ELIGIBLE FOR THE REPAIR. THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 108,000.