2010 MERCURY MILAN Complaints

RECEIVED A MESSAGE "POWER STEERING ASSIST FAULT" AND THE WHEEL BECAME VERY HARD TO STEER. DID NOT RECEIVE A SERVICE WARNING AND WE WERE DRIVING WITH OUR GRANDCHILDREN IN THE CAR. VERY DISTURBING. THE VEHICLE HAS ABOUT 60K MILES AND THE STEERING GO OUT????? THE CHARGE TO REPAIR IS WILL OVER $2K. NO WARNING. VERY DANGEROUS!!!! MUST HAPPEN OFTEN BECAUSE OUR LOCAL DEALER STOCKS THE ITEM BUT ANY OTHER TIME I HAD MAINTENANCE DONE THE PART HAD TO BE ORDERED. HUMMMMMMM?

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE DRIVING 5 MPH TO PARK, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE ACCELERATED WITHOUT WARNING. IN ORDER FOR THE VEHICLE TO STOP, THE BRAKE PEDAL HAD TO BE DEPRESSED NUMEROUS TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

YELLOW WRENCH LIGHT CURED!!! FORD REPAIRED VEHICLE FOR FREE, AS MERCURY MILAN HYBRID IS COVERED FOR 100,000 MILES AND 8 YEARS UNDER WARRANTY. THEY REPLACED A PUMP FOR ANTIFREEZE FOR THE HYBRID TRANSMISSION AND THAT CURED THE PROBLEM OF THE YELLOW WRENCH AND THE THROTTLE BODY FAILURE CODE. ALL IS WELL!

WHILE I WAS DRIVING MY CHILD TO SCHOOL OUT OF NO WHERE RIGHT BEFORE I TURNED THE CORNER TO GET ONTO THE FREEWAY SERVICE DRIVE A BELL WENT OFF IN THE CAR AND ON THE SCREEN IT SAID POWER STEERING ASSIST FAILURE AND AT THAT POINT I COULD NO LONGER STEER MY VEHICLE. I HAD NO CONTROL OVER IT. I LITERALLY HAD TO BACK UP AND IT TOOK ME 15 TO 20 MINUTES TO GET BACK INTO MY DRIVEWAY BECAUSE I COULDN'T TURN THE WHEEL IT WAS EXTREMELY HARD TO DO. *TR

DRIVER SIDE DOOR HANDLE IS BROKEN AND WILL NOT OPEN FROM THE INSIDE OF THE CAR.I HAVE TO LOWER THE WINDOW TO REACH OUT THE WINDOW TO REACH THE OUTSIDE DOOR DOOR HANDLE TO OPEN THE DOOR.

ADVANCE TRAC SERVICE POWER STEERING LIGHTS CAME ON WHILE DRIVING ..THEN MY CAR STEERING WHEEL GOT LOCK COULDN'T MOVE IT ALL .DROP MY CAR OFF 09/20/16 AND PICK IT UP OCTOBER 21 PAY ABOUT $2000 TO PICK IT UP. IT BROKE DOWN THE SAME DAY, , GOT IT TOW THE SAME DAY. PICK IT UP MONDAY OCT 24,2016 DROVE FINE. OCT 25, 2016 ON MY WAY TO WORK BROKE DOWN AGAIN HAD TO GET TOW OCTOBER 25, 2016 TO THE DEALERSHIP CAPITAL FORD 5411 CHARLOTTE NC HERE NOW WAITING SO ANGRY GETTING THE RUN AROUND. *TR

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE POWER STEERING FAILED AND THE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,000.

THE POWER STEERING IN MY CAR HAS FAILED AND IT IS ONLY 6 YEARS OLD. THE DASH READS "POWER STEERING ASSIST FAULT" WHEN I TURN IT ON AND I CANNOT MOVE THE STEERING WHEEL. THE CAR IS STILL BEING FINANCED, YET THE STEERING HAS GONE OUT AND THE COST OF REPAIR IS THROUGH THE ROOF. THERE HAS BEEN A RECALL ON 2011 MERCURY MILAN POWER STEERING FOR THE SAME ISSUE. WHY HAVE THE 2010 NOT BEEN RECALLED? THIS IS RIDICULOUS. MY CAR IS WORTHLESS AND UNABLE TO BE DRIVEN OR SOLD.

WHILE IN PROCESS OF A TURN THE VEHICLE LOST POWER STEERING ABILITIES. IT STARTED TO RETRACT FROM THE TURN THEN LOST THE ABILITY CAUSING THE VEHICLE TO GO OFF AT AN ANGLE AND HIT A PARKED VEHICLE. 2 DAYS PRIOR TO THE ACCIDENT THE IT WAS DISCOVERED THAT THERE MIGHT HAVE BEEN AN ISSUE THAT WOULD NEED ADDRESSING BECAUSE IT FELT LIKE THE VEHICLE LOST POWER STEERING BRIEFLY. AFTER THE ACCIDENT WE DISCOVERED A RECALL FOR POWER STEERING PROBLEMS ON THE VEHICLE BUT MY VEHICLE WASN'T PART OF THAT RECALL. THERE WAS A POLICE REPORT FILED AND A CLAIM. WE DON'T HAVE THE PAPERWORK YET AS THIS JUST HAPPENED. I HAVE INCLUDED PICTURES FROM THE ACCIDENT.

2010 MILAN HYBRID LOST POWER ON TWO OCCASIONS IN HEAVY FAST INTERSTATE TRAFFIC. SAFE TO PULLOVER LIGHT ILLUMINATED, MAX SPEED OF 5MPH , DEALER REPLACED 12V BATTERY FIRST TIME. 4 TO SIX MONTHS LATER, SAME DANGEROUS SCENARIO AND ONE MORE TIME TRYING TO GET VEHICLE TO A DEALER.THE DEALER SAID IT WAS A DEFECTIVE ELECTRONIC THROTTLE BODY. THE ONLY RECALL WAS ON MODELS AFTER 2010 BEGINNING IN 2011. THE 2010 WERE NEVER RECALLED ALTHOUGH NUMEROUS COMPLAINTS. 54000 MILES ON VEHICLE.